Creating AI agents in BotPenguin

This guide walks you through the step-by-step process of creating a custom AI Agent within the BotPenguin platform.

What are AI Agents?

AI Agents in BotPenguin are designed to perform specific tasks, automate user interactions, and integrate seamlessly with your workflows. Creating your own AI Agent gives you complete control over the agent’s tone, capability, and the logic it follows—making your automation more intelligent, personalized, and scalable.

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How to Create an AI Agent?

• Go to BotPenguin and log in to your account.

• To Create an AI Agent, click on the "Create" button on the top left, followed by the "Agent" button on the dropdown.

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• Click the Create Agent .

• Select Build from Scratch when prompted to choose how you want to proceed, then click on Next to move to the configuration screen.

• Alternatively, click on the "View All Templates" to view all the templates of the AI Agent's

• On the "Setup Agent Instructions" screen, enter the core instructions of the AI Agent. for best practices of the how to setup your agent's work and behavior, see the best practices

  • Enter clear sentences defining your agent's purpose. Example: “Help users schedule meetings in Google Calendar.”

Setting Up Your AI Agent: Guidelines and Best Practices

• Finally, click on Create Agent to complete the process and make the AI Agent!

Congratulations! You have successfully created your first AI Agent!