# Install AI Agents

### What is this?

The **Install Agent** section allows you to publish your AI Agent to the desired communication channels. Whether it’s a public-facing website, an internal app, or a messaging platform, this section provides the scripts, instructions, and integration options to go live effortlessly.

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### Why is it beneficial?

* **Multi-platform support**: Deploy across web, mobile, and messaging platforms
* **Code & no-code options**: Use scripts, URLs, or onboarding tools based on technical comfort
* **Developer collaboration**: Share code directly or contact support for setup

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### How to configure it

1. Log in to [**https://app.botpenguin.com/**](https://app.botpenguin.com/).
2. Navigate to **Agents** from the sidebar, select your agent, and open the **Install Agent** section.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fq35ggQQKxNALfaFfNlmb%2Fimage.png?alt=media&#x26;token=8dbf05a3-a9ec-4529-8f26-8c1b4f2ce7a2" alt=""><figcaption></figcaption></figure>

3. On the **Choose the Channel** page, pick one of the five available deployment methods:

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#### 1. **Website**

* Select **Website**, then click **Next**.
* Choose your platform: *Custom Built*, *WordPress*, *Shopify*, *Wix*, *Squarespace*, or *Not Sure*.
* Copy the provided **Agent Installation Script** using the **Copy** button.
* Paste the script into your website's HTML.
* Enter the **website URL** where the agent will be installed and click **Verify**.
* If needed, enter a **developer email** to send installation instructions or click **Ask BotPenguin Support Team** to get assistance via WhatsApp.

[install-agent-on-website](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-website "mention")

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#### 2. **Landing Page**

* Select **Landing Page**, then click **Next**.
* Click **Test** to preview your agent's landing page.
* Or, copy the **Landing Page URL** and share it wherever you want your chatbot to be accessed.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPi7x0nZyzCtXE8qe36Cm%2Fimage.png?alt=media&#x26;token=e36cff76-d036-4952-afd8-cee97c5defc1" alt=""><figcaption></figcaption></figure>

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#### 3. **WhatsApp**

* Select **WhatsApp**, then click **Next**.
* Ensure all prerequisites are met:
  * Registered business
  * Valid website
  * Valid payment method
  * Compliant use case (per WhatsApp Commerce Policy)
  * Phone number with no active WhatsApp account
* Click **Proceed** for onboarding.
* Choose to:
  * **Continue with Facebook** for automated onboarding
  * **Connect WhatsApp Number** using your API key

[install-agent-on-whatsapp](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-whatsapp "mention")

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#### 4. Instagram

* Select Intagram, then click **Next**.
* Ensure all prerequisites are met:
  * Instagram Business account
  * Instagram login credentials of instagram or facebook connected account

[install-agents-on-instagram](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agents-on-instagram "mention")

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#### 5. Telegram

* Select Telegram, then click **Next**.
* Ensure all prerequisites are met:
  * The agent must have an **active Telegram account**
  * Telegram should be installed on:
    * Mobile (Android / iOS) **or**
      * Desktop / Web version
  * The agent must be logged in and reachable

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#### 4. **Embed in Mobile App**

* Select **Embed in Mobile App**, then click **Next**.
* Choose your platform: *iOS*, *Android*, *React Native*, or *Others*.
* Copy the **code snippet** and embed it in the HTML view of the selected platform.
* Optionally, send it to a developer via email or ask BotPenguin’s Support Team for integration help.

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#### 5. **iFrame Code**

* Select **iFrame Code**, then click **Next**.
* Copy the **embed code** and paste it into any HTML section where you want the chatbot displayed.
* You can also email the code to a developer or request help from BotPenguin Support.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FGiOmvFU1FHzmHiFdOVxY%2Fimage.png?alt=media&#x26;token=119e8f40-3b16-42cf-a6f1-1cdc81e9369f" alt=""><figcaption></figcaption></figure>

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### Need Help?

If your agent doesn’t show up after installation or you encounter code-related issues, contact us at [**support@botpenguin.com**](mailto:support@botpenguin.com) or reach out directly via the WhatsApp Support option. We typically respond within 48 business hours.