# Install Agent on Website

### What is Install Agent on Website?

Installing an Agent on your website allows you to automate visitor interactions, capture leads, answer queries in real-time, and enhance user engagement directly on your web pages.

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### Benefits of Install Agent on Website

* 🌐 Automate website visitor conversations 24/7.
* 🎯 Capture and qualify leads automatically.
* ⚡ Reduce response time with AI-driven replies.
* 📊 Improve engagement and conversion rates.
* 🔄 Centralize all conversations inside BotPenguin Inbox.

***

### Guidance Video

{% embed url="<https://youtu.be/9NUsLgcwcUA>" %}

### Install Agent on Website

1. Go to the **“Agent”** section from the left sidebar.
2. Select the agent you want to install.
3. Click on the **“Install Agent”** button.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fas4zj1YIZM7XdvK4cTFr%2Fimage.png?alt=media&#x26;token=4ff17d67-165f-4afb-86a7-f1100e14909b" alt=""><figcaption></figcaption></figure>

4. Select **“Website”** and click **“Next”**.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FpQ5KS5TxaXhtXfCKE2Wq%2Fimage.png?alt=media&#x26;token=7051a611-bec1-443b-b50a-e4abf9456b89" alt=""><figcaption></figcaption></figure>

5. Choose your platform from the list:

* Custom Built
* WordPress
* Shopify
* Wix
* Squarespace
* Not Sure

And click on Next button to continue.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F8veoBOOTt4T9Cq1CW1IZ%2Fimage.png?alt=media&#x26;token=7272af25-594f-437b-898a-0ef2b8d26ba9" alt=""><figcaption></figcaption></figure>

6. Click on the **“Copy”** button to copy the Agent Installation Script.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FlwpMGJLhY6DB9IyWrEHU%2Fimage.png?alt=media&#x26;token=857e0386-c6ca-4d39-8712-e643ed68ba6f" alt=""><figcaption></figcaption></figure>

7. Paste the copied script into your website’s HTML code:

* Ideally before the closing `</body>` tag.
* Or inside the header/footer section depending on your platform.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FsKgT2FSpz4dfk0qaP6aR%2Fimage.png?alt=media&#x26;token=3b7ed05f-6611-4133-9e60-190f67834f30" alt=""><figcaption></figcaption></figure>

8. Run the Code and your Agent will be Installed.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FFbATflTwk3ELA8QoSlQA%2Fimage.png?alt=media&#x26;token=1aebce1c-a244-4e9c-a281-406b64d77dba" alt=""><figcaption></figcaption></figure>

9. Enter the website URL where the agent has been installed.
10. Click on the **“Verify”** button to confirm successful installation.

Once verified, your Agent will go live on your website.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPHo0X3DAL4sqsxzhz0aT%2Fimage.png?alt=media&#x26;token=7d0d4c34-27fe-4665-b053-cb27e6c9318c" alt=""><figcaption></figcaption></figure>

🎉 Congratulations, you have successfully installed your Agent on your website! You're one step closer to mastering BotPenguin.

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### FAQs

<details>

<summary>Where should I paste the installation script?</summary>

You should paste the script inside your website’s HTML, preferably before the closing `</body>` tag or in the global header/footer section.

</details>

<details>

<summary>Do I need coding knowledge to install the script?</summary>

Basic access to your website’s backend is required. Most platforms like WordPress or Shopify provide simple script insertion areas without advanced coding.

</details>

<details>

<summary>What permissions does BotPenguin require?</summary>

BotPenguin requires access to manage messages, view account information, and automate conversations.

</details>

<details>

<summary>What if verification fails?</summary>

Ensure the script is correctly pasted, published, and not blocked by any script optimization or caching plugin. Then click “Verify” again.

</details>

<details>

<summary>Will the agent slow down my website?</summary>

No, the script is lightweight and optimized to load asynchronously without impacting website performance.

</details>

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.