# Install Agent on Whatsapp

### What is Install Agent – WhatsApp?

Installing an Agent on WhatsApp allows you to automate conversations, manage customer queries, and deploy AI-powered interactions directly on your WhatsApp Business account.

Once connected, your Agent can handle messages, automate workflows, and improve response efficiency on WhatsApp.

***

### Benefits of Install Agent – WhatsApp

* 🚀 Automate customer conversations on WhatsApp instantly
* 🤖 Deploy AI-powered responses for better engagement
* 📲 Manage chats centrally from BotPenguin Inbox
* 🔄 Enable scalable customer support operations
* 💬 Improve response time and customer satisfaction

***

### How to Use Install Agent on Whatsapp

1. Go to the **“Agent”** section from the left sidebar.
2. Select the agent you want to install.
3. Click on the **“Install Agent”** button.

<figure><img src="/files/LQe7FYOn4lilPAjHqS4a" alt=""><figcaption></figcaption></figure>

4. Select **“Whatsapp”** and click **“Next”**.

<figure><img src="/files/dDvKLWmQHeZJU1jMZnzj" alt=""><figcaption></figcaption></figure>

5. Select all the WhatsApp prerequisites by checking all the required boxes.
6. Click on **“Proceed”**.

<figure><img src="/files/bSbRK1mUHhdX9emgXfmT" alt=""><figcaption></figcaption></figure>

7. Click on **“Connect with Facebook”** to begin Meta onboarding.

> ⚠️ Make sure pop-ups are enabled in your browser.

<figure><img src="/files/GEA2JoowwRqr2coTMw1j" alt=""><figcaption></figcaption></figure>

8. Click on Continue.

<figure><img src="/files/5JDjRPsymiKcGWg57OZt" alt=""><figcaption></figcaption></figure>

9. Select your Business Assets and clicck on next button.

<figure><img src="/files/tP9t38Yo3CDNc6Yv9DuI" alt=""><figcaption></figcaption></figure>

10. Click on " Use a new or existing Whatsapp Number" option.

<figure><img src="/files/9gmkXuqWYPz8KQEcmM44" alt=""><figcaption></figcaption></figure>

11. Review what you will be sharing and click on **"Confirm"** button.

<figure><img src="/files/wC5Fh1v3licgvwCy7yX7" alt=""><figcaption></figcaption></figure>

12. Click on **"Add a payment method"** option.

<figure><img src="/files/CZ941ZjnRLBGsNo3gd8z" alt=""><figcaption></figcaption></figure>

13. In the "Meta Business Manager," locate and click on the "Payment Setting" button for your WhatsApp Account.

<figure><img src="/files/zGhsDT2uK0r0ifTbY1dN" alt="Payment Setting"><figcaption><p>Payment Setting</p></figcaption></figure>

#### Navigate to Billing and Payments Page

14. On the "Billing and Payments" page, click on the "Add Payment Method" option to add a new payment method.

<figure><img src="/files/98j0xx8GN3HQHluNoCYV" alt="Manage Payment Method"><figcaption><p>Manage Payment Method</p></figcaption></figure>

#### Select Payment Method Type

15. Choose the payment method type that you want to use for your WhatsApp account.

<figure><img src="/files/A2Hj96v0Pvl2uJsBhM3Q" alt="Select Payment Method Type"><figcaption><p> Select Payment Method Type</p></figcaption></figure>

#### Enter Payment Details

16. Enter the necessary payment details based on the selected payment method.

<figure><img src="/files/eLDbOYJpZ1ZzmmKa2fWU" alt="Enter Payment Details"><figcaption><p> Enter Payment Details</p></figcaption></figure>

#### Verify Payment Method

17. Once you have entered the payment details, proceed with the verification process.

#### Update Business Information

18. After successful verification, make any necessary updates to your business information.
19. You have successfully updated the payment method on your WhatsApp account.

### Completion Line

🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

### FAQs

<details>

<summary>Why am I unable to see the "Connect with Facebook" option?</summary>

Ensure that you have selected all the required prerequisites. Also, check that your browser pop-ups are not blocked.

</details>

<details>

<summary>Do I need a Facebook Business Manager account?</summary>

Yes. A verified Facebook Business Manager account is required to connect WhatsApp Business API.

</details>

<details>

<summary>What happens if I disconnect the WhatsApp account?</summary>

Your Agent will stop receiving and sending WhatsApp messages until the account is reconnected.

</details>

### Support Prompt

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-whatsapp.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.