> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-whatsapp.md).

# Install Agent on Whatsapp

### What is Install Agent – WhatsApp?

Installing an Agent on WhatsApp allows you to automate conversations, manage customer queries, and deploy AI-powered interactions directly on your WhatsApp Business account.

Once connected, your Agent can handle messages, automate workflows, and improve response efficiency on WhatsApp.

***

### Benefits of Install Agent – WhatsApp

* 🚀 Automate customer conversations on WhatsApp instantly
* 🤖 Deploy AI-powered responses for better engagement
* 📲 Manage chats centrally from BotPenguin Inbox
* 🔄 Enable scalable customer support operations
* 💬 Improve response time and customer satisfaction

***

### How to Use Install Agent on Whatsapp

1. Go to the **“Agent”** section from the left sidebar.
2. Select the agent you want to install.
3. Click on the **“Install Agent”** button.

<figure><img src="/files/LQe7FYOn4lilPAjHqS4a" alt=""><figcaption></figcaption></figure>

4. Select **“Whatsapp”** and click **“Next”**.

<figure><img src="/files/dDvKLWmQHeZJU1jMZnzj" alt=""><figcaption></figcaption></figure>

5. Select all the WhatsApp prerequisites by checking all the required boxes.
6. Click on **“Proceed”**.

<figure><img src="/files/bSbRK1mUHhdX9emgXfmT" alt=""><figcaption></figcaption></figure>

7. Click on **“Connect with Facebook”** to begin Meta onboarding.

> ⚠️ Make sure pop-ups are enabled in your browser.

<figure><img src="/files/GEA2JoowwRqr2coTMw1j" alt=""><figcaption></figcaption></figure>

8. Click on Continue.

<figure><img src="/files/5JDjRPsymiKcGWg57OZt" alt=""><figcaption></figcaption></figure>

9. Select your Business Assets and clicck on next button.

<figure><img src="/files/tP9t38Yo3CDNc6Yv9DuI" alt=""><figcaption></figcaption></figure>

10. Click on " Use a new or existing Whatsapp Number" option.

<figure><img src="/files/9gmkXuqWYPz8KQEcmM44" alt=""><figcaption></figcaption></figure>

11. Review what you will be sharing and click on **"Confirm"** button.

<figure><img src="/files/wC5Fh1v3licgvwCy7yX7" alt=""><figcaption></figcaption></figure>

12. Click on **"Add a payment method"** option.

<figure><img src="/files/CZ941ZjnRLBGsNo3gd8z" alt=""><figcaption></figcaption></figure>

13. In the "Meta Business Manager," locate and click on the "Payment Setting" button for your WhatsApp Account.

<figure><img src="/files/zGhsDT2uK0r0ifTbY1dN" alt="Payment Setting"><figcaption><p>Payment Setting</p></figcaption></figure>

#### Navigate to Billing and Payments Page

14. On the "Billing and Payments" page, click on the "Add Payment Method" option to add a new payment method.

<figure><img src="/files/98j0xx8GN3HQHluNoCYV" alt="Manage Payment Method"><figcaption><p>Manage Payment Method</p></figcaption></figure>

#### Select Payment Method Type

15. Choose the payment method type that you want to use for your WhatsApp account.

<figure><img src="/files/A2Hj96v0Pvl2uJsBhM3Q" alt="Select Payment Method Type"><figcaption><p> Select Payment Method Type</p></figcaption></figure>

#### Enter Payment Details

16. Enter the necessary payment details based on the selected payment method.

<figure><img src="/files/eLDbOYJpZ1ZzmmKa2fWU" alt="Enter Payment Details"><figcaption><p> Enter Payment Details</p></figcaption></figure>

#### Verify Payment Method

17. Once you have entered the payment details, proceed with the verification process.

#### Update Business Information

18. After successful verification, make any necessary updates to your business information.
19. You have successfully updated the payment method on your WhatsApp account.

### Completion Line

🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.

### FAQs

<details>

<summary>Why am I unable to see the "Connect with Facebook" option?</summary>

Ensure that you have selected all the required prerequisites. Also, check that your browser pop-ups are not blocked.

</details>

<details>

<summary>Do I need a Facebook Business Manager account?</summary>

Yes. A verified Facebook Business Manager account is required to connect WhatsApp Business API.

</details>

<details>

<summary>What happens if I disconnect the WhatsApp account?</summary>

Your Agent will stop receiving and sending WhatsApp messages until the account is reconnected.

</details>

### Support Prompt

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.