Integrate BotPenguin with Copper

This page contains the stepwise tutorial for the integration with BotPenguin

Integrate BotPenguin with Copper:-

Step 1 of 4: Login to BotPenguin Account and Select Application to Integrate

1. Login to your BotPenguin account, and select the Bot you want to integrate with Copper.

2. Now, click the ‘Integrate’ tab.

3. 

4. The Integrate window will open up. Make sure you are in the “All Integrations Tab.”

5. A list of all native integrations for BotPenguin will be available in this window.

   1. Now find Copper by:-

   2. Either scrolling down the list

   3. Or by typing in ‘Copper’ in the search box with the placeholder “search integration by name”

6. Now click on the ‘connect’ button as shown below.

7. 

Step 2 of 4: Find your Authorization Key/Token in App Account

1. To complete the process, you need to fill out:-

   1. The API Token

   2. Email address

   3. Lead Title

2. 

3. The API Token:-

   1. Click the settings button (the gear icon) on the left-most side of your Copper Dashboard.

   2. 

   3. it will take you to your account settings.

   4. Here, navigate to the Integrations tab, and click the little triangle on the right side to expand the menu.

   5. Now click on API Keys

   6. To obtain your API key, click on the Generate API Key button.

   7. 

   8. Copy your API Key and paste It on BotPenguin.

   9. 

4. Email Address:-

   1. This email address will be the same one you use on your Copper Account.

   2. The format will be name@company_domain

   3. Example:- [e-mail]

5. Lead Title:-

   1. The lead title is your choice. You can name your lead anything you want.

   2. For Ex:- Pipedrive test lead.

Step 3 of 4: Enter Authorization Details and establish connection with your App

1. After filling out the details, click Connect.

2. 
3. Look for the notification “Integrated Successfully” for confirmation.

4. 
5. Also, your Copper integration will show the message Installed in the Integration List.

6. 

Step 4 of 4: Test your Integration Set up with Data

Once you have established a connection between BotPenguin and Copper and complete the mapping, you are ready to go for your first test lead. You can test your integration setup by creating a dummy lead on the bot. This lead should appear in your BotPenguin dashboard and the Copper you have integrated.

Still Not Working, Let’s Troubleshoot!

If you are not getting dummy leads from your Bot to Copper , it may be due to multiple reasons:

• Wrong Authorization Details added- You will be required to check and see if all the authorization credentials such as API Token, API key, and/or URL has been entered correctly.

• Free plan- You are not subscribed to the paid plan on BotPenguin as integration works only with the paid plan.

If everything is correct and you cannot move forward, write to us at [e-mail]. We will respond within 48 business hours.