Developer

This page is a detailed guide on using the developer section on BotPenguin

Interactive Guide

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What is the Developers Section?

The Developers section of BotPenguin is designed to empower technical users and engineering teams to connect external systems, write automation scripts, and securely access bot data using standardized APIs.

Whether you're looking to plug BotPenguin into your CRM, fetch bot conversations programmatically, or trigger workflows using webhooks — this section is your starting point.

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Benefits of the Developers Section

1. Unified Developer Access: Centralized dashboard to manage all developer tools.

2. Secure Token Management: Easily generate and revoke API tokens without backend access.

3. Powerful API Suite: RESTful endpoints for scalable integration with external services.

4. Event-Driven Hooks: Trigger business logic in real-time via webhooks.

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Developer Section Breakdown

Below are the three subsections available under the Developers tab. Click on each to explore its usage, step-by-step configuration, benefits, and FAQs.

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1. Third-Party APIs

Use pre-built or custom integrations with external platforms through BotPenguin’s API documentation. This section provides an overview of all available API endpoints and their specifications.

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2. API Access Token

Generate and manage secure access tokens that allow your apps to interact with BotPenguin’s backend APIs. Tokens can be copied or revoked easily from the dashboard.

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3. Webhooks

Configure event-driven webhooks that trigger notifications or actions in external systems whenever specific events occur in BotPenguin (e.g., new message, bot trigger, lead capture).

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FAQ's

What is the purpose of the Developers section?

It gives engineers and developers the tools to integrate external services with BotPenguin using APIs and webhooks.

Can I integrate with third-party CRMs or platforms?

Yes, via APIs and webhooks provided in the Third-Party APIs and Webhooks tabs.

Do I need coding knowledge to use this section?

Basic knowledge of APIs and authentication is recommended for effective use.

Is access to this section restricted?

No, any account user can access it, but tokens should only be shared with trusted developers.

Are there rate limits for the APIs?

Yes. Please refer to the Third-Party API documentation for detailed rate limiting policies.

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.