# Pre-Built Chatbot Templates

### Interactive Guide

{% embed url="<https://app.arcade.software/share/GdUlzf3WTj2xhUZTyg5U>" %}

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### What are Pre-Built Chatbot Templates?

**Pre-Built Chatbot Templates** are ready-to-use message structures designed to help you quickly create Chatbot.

These templates save time by providing predefined formats that can be customized with your content, media, and buttons. They can be used as-is or modified to match your business needs.

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### Benefits of Pre-Built Chatbot Templates

* 🎯 **Quick Setup:** Launch campaigns faster by using pre-configured templates.
* 🟢 **Consistent Messaging:** Ensure uniform tone and formatting across all communications.
* ⚡ **Flexible Customization:** Edit text, media, footers, and buttons to suit your audience.
* 🔧 **Draft & Edit:** Save templates as drafts to modify before submission.
* 📈 **Approval-Ready:** Pre-built templates are structured for WhatsApp compliance, reducing approval delays.

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### Guidance Video

{% embed url="<https://www.youtube.com/watch?v=U9QLzqhnAJY>" %}

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### How to Use Pre-Built Chatbot Templates

#### Step 1: Access Pre-Built Templates

1. Go to your bot dashboard.
2. Click **Chatflow Templates**

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F2NIlZvOKo3LgYy2rCswC%2Fimage.png?alt=media&#x26;token=4d2e0d77-b496-4617-8f79-25e121deee92" alt=""><figcaption></figcaption></figure>

3. Browse the **template gallery** to choose a template closest to your campaign needs.
4. Select the template to **customize** or create an entirely new template from scratch.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FgGbxrQYlWMqCdtWwEakf%2Fimage.png?alt=media&#x26;token=8cbbd014-1658-480b-a72a-ee6ef85027d0" alt=""><figcaption></figcaption></figure>

#### Step 2: Preview the Selected Template

1. Hover on the template , then there will be eye icon.
2. Click on eye icon to preview the Template.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Ftdrt56RZX9tCw7xpvKmp%2Fimage.png?alt=media&#x26;token=73a0fe1e-0df3-4b8e-afc4-baf840f8d6b2" alt=""><figcaption></figcaption></figure>

#### Step 3: Using the Selected Template

1. Hover on the Selected template.
2. Click on Use Template Button.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FYa9zuWTXA311W155zbpn%2Fimage.png?alt=media&#x26;token=f99ce845-90a0-4bd1-925b-d28a0b1bdb43" alt=""><figcaption></figcaption></figure>

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FOfSOkCBN66NY6auPAbP3%2Fimage.png?alt=media&#x26;token=a8cb372e-8e9e-4790-8b9a-8db936d6048d" alt=""><figcaption></figcaption></figure>

3. Click on use now button to add the Template.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FmXKZHT4BDMtjSxn6Tn2p%2Fimage.png?alt=media&#x26;token=e9ddfc8e-aff0-4c74-b5d8-9f52aa2e7062" alt=""><figcaption></figcaption></figure>

4. Template added successfully and now you can edit the Template with the help of Components.

{% content-ref url="../website-mobile-app-bot/manage-chatflow" %}
[manage-chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/manage-chatflow)
{% endcontent-ref %}

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If everything is correct and you are still unable to move forward, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.