SMS Bot
π What is an SMS Bot?
π Accessing SMS Bot in BotPenguin

βοΈ Prerequisites for SMS Bot Setup
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The SMS Bot in BotPenguin enables you to automate conversations, notifications, and alerts through text messages. It helps you reach users directly on their mobile phones without requiring internet access or app installations.
An SMS Bot is an automated system that sends and receives text messages to interact with users. Using BotPenguinβs SMS Bot, you can:
Respond automatically to user queries
Send alerts, reminders, and updates
Capture leads via SMS
Run SMS-based campaigns and workflows
Log in to your BotPenguin Dashboard
Go to Bots from the left menu
Click Create Bot or select an existing bot

Choose SMS as the channel
Build or edit the chatflow.
Install the Bot and select Twilio as the provider.
Enter your Twilio credentials and save.
Once connected, the SMS Bot will start handling SMS conversations automatically.
To use the SMS Bot, you need:
An active SMS provider account (e.g., Twilio)
Account credentials (such as Account SID and Auth Token)
A valid SMS-enabled phone number
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