> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/sms-bot.md).

# SMS Bot

The **SMS Bot** in BotPenguin enables you to automate conversations, notifications, and alerts through text messages. It helps you reach users directly on their mobile phones without requiring internet access or app installations.

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### 📌 What is an SMS Bot?

An SMS Bot is an automated system that sends and receives text messages to interact with users. Using BotPenguin’s SMS Bot, you can:

* Respond automatically to user queries
* Send alerts, reminders, and updates
* Capture leads via SMS
* Run SMS-based campaigns and workflows

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### 📍 Accessing SMS Bot in BotPenguin

1. Log in to your **BotPenguin Dashboard**
2. Go to **Bots** from the left menu
3. Click **Create Bot** or select an existing bot

<figure><img src="/files/orX0Nz97QZApqrS209Hv" alt=""><figcaption></figcaption></figure>

4. Choose **SMS** as the channel
5. Build or edit the chatflow.
6. Install the Bot and select **Twilio** as the provider.
7. Enter your Twilio credentials and save.
8. Once connected, the SMS Bot will start handling SMS conversations automatically.

{% content-ref url="/pages/YFXe1t8K4jBcp7axQUOe" %}
[Bot Setup and Installation](/bots/sms-bot/bot-setup-and-installation.md)
{% endcontent-ref %}

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### ⚙️ Prerequisites for SMS Bot Setup

To use the SMS Bot, you need:

* An active SMS provider account (e.g., Twilio)
* Account credentials (such as Account SID and Auth Token)
* A valid SMS-enabled phone number

{% content-ref url="/pages/YFXe1t8K4jBcp7axQUOe" %}
[Bot Setup and Installation](/bots/sms-bot/bot-setup-and-installation.md)
{% endcontent-ref %}

{% content-ref url="/pages/p1P8z2OylwnA2LRG57BX" %}
[Edit and Manage Chatflow](/bots/sms-bot/edit-and-manage-chatflow.md)
{% endcontent-ref %}

{% content-ref url="/pages/16HbFz3To0EZvBk8RMyU" %}
[Install SMS Bot](/bots/sms-bot/install-sms-bot.md)
{% endcontent-ref %}

{% content-ref url="/pages/B2MCiR9OErxaFMlnzLJT" %}
[Train Your AI Chatbot](/bots/sms-bot/train-your-ai-chatbot.md)
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{% content-ref url="/pages/S079ofQHIfNqkexoF14K" %}
[SMS Automation](/bots/sms-bot/sms-automation.md)
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{% content-ref url="/pages/PNmZvHAqFcC72bmIQTNv" %}
[SMS Bot Settings](/bots/sms-bot/sms-bot-settings.md)
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[3rd Party Apps Integrations](/bots/sms-bot/3rd-party-apps-integrations.md)
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