SMS Bot

The SMS Bot in BotPenguin enables you to automate conversations, notifications, and alerts through text messages. It helps you reach users directly on their mobile phones without requiring internet access or app installations.

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📌 What is an SMS Bot?

An SMS Bot is an automated system that sends and receives text messages to interact with users. Using BotPenguin’s SMS Bot, you can:

• Respond automatically to user queries

• Send alerts, reminders, and updates

• Capture leads via SMS

• Run SMS-based campaigns and workflows

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📍 Accessing SMS Bot in BotPenguin

1. Log in to your BotPenguin Dashboard

2. Go to Bots from the left menu

3. Click Create Bot or select an existing bot

4. Choose SMS as the channel

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⚙️ Prerequisites for SMS Bot Setup

Before creating an SMS Bot, ensure:

• You have an active BotPenguin account

• A valid SMS provider integration is configured (Twilio or supported provider)

• You have sufficient SMS credits

• Your sender ID or phone number is approved (if required by the provider)

Bot SetupEdit and Manage ChatflowInstall SMS BotTrain Your AI ChatbotSMS AutomationSMS Bot AI Settings3rd Party Apps Integrations