# Install SMS Bot

### 📌 Overview

BotPenguin allows you to deploy your chatbot on **SMS**, enabling automated conversations with users directly through text messages—no internet-based apps required.

SMS bots are ideal for reaching users on any mobile device and are commonly used for alerts, support, reminders, and lead engagement.

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### 🔧 SMS Installation Methods

BotPenguin supports **two methods** to install and run an SMS chatbot:

#### **1. SMS Chatbot (Twilio)**

Install your SMS chatbot using **Twilio**, a globally trusted cloud communications platform.

**Best for:**

* Businesses needing global SMS coverage
* Custom phone numbers and advanced messaging control
* Secure credential-based setup

**Key Highlights**

* Uses a Twilio phone number
* Supports two-way SMS communication
* Works across regions supported by Twilio
* Seamlessly integrates with BotPenguin bot logic

👉 Recommended for users already using or planning to use Twilio.

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#### **2. SMS Chatbot (Romulus)**

Install your SMS chatbot using **Romulus**, a simplified SMS delivery method supported by BotPenguin.

**Best for:**

* Faster setup with minimal configuration
* Users looking for an easier SMS installation flow
* Domestic or limited-region SMS use cases

**Key Highlights**

* Simplified onboarding
* No complex credential handling
* Ideal for quick SMS bot deployment

👉 Recommended for users who want a straightforward SMS setup.

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### 🚀 What You Can Do with SMS Bots

* Send and receive automated SMS replies
* Handle customer queries over text messages
* Share alerts, confirmations, and reminders
* Capture leads via SMS conversations
* Run bot flows without requiring internet apps

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### 🌍 Why Choose SMS Automation?

📱 Reach users on any mobile phone\
⚡ Instant message delivery\
🔁 Two-way conversational automation\
🌍 Works across supported regions\
🧩 Fully powered by your existing BotPenguin bot logic

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### 🧭 Getting Started

Choose the SMS installation method that best fits your needs:

* **Twilio** for global scalability and control
* **Romulus** for quick and simple SMS deployment

Once installed, your SMS bot will start handling conversations automatically.

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### FAQs

<details>

<summary>What is the difference between Twilio and Romulus?</summary>

**Twilio** offers global SMS coverage, advanced controls, and is ideal for businesses needing scalability and customization.

**Romulus** provides a simpler setup with minimal configuration and is best for quick SMS bot deployment.

</details>

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<summary>Do I need a Twilio account to install an SMS bot?</summary>

Yes, a Twilio account is required **only if you choose the Twilio method**. You will need your Twilio **Account SID**, **Auth Token**, and a **Twilio phone number**.

</details>

<details>

<summary>Is a phone number required to run an SMS bot?</summary>

Yes. An SMS bot requires a dedicated phone number to send and receive messages. This number is provided by Twilio or Romulus, depending on the installation method you choose.

</details>

<details>

<summary>Can I use my existing BotPenguin chatbot for SMS?</summary>

Yes. Once installed, your existing BotPenguin chatbot logic, flows, and AI responses work seamlessly on the SMS channel without needing to rebuild the bot.

</details>

<details>

<summary>Can I switch between Twilio and Romulus later?</summary>

Yes. You can change your SMS installation method by uninstalling the current setup and installing the SMS bot again using the preferred method.

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