> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/telegram-bot/telegram-automation/telegram-broadcast-feature.md).

# Telegram Broadcast Feature

### What are Telegram Broadcasts?

Telegram Broadcasts are a way for businesses or influencers to send messages directly to a group of people on Telegram. These messages appear in the Direct Messages section and are a great way to share important updates, offers, or news with followers in a personal and easy way.

***

### Why to use Telegram Broadcasts?

* **Direct Communication**: Send messages directly to your followers' inbox, ensuring higher visibility.
* **Targeted Messaging**: Reach specific groups of followers with personalized content.
* **Promote Offers and Updates**: Share time-sensitive news, promotions, or new products.
* **Stronger Engagement**: Messages feel more personal, encouraging followers to take action.

***

### How to setup Telegram Broadcasts?

1. Log into your BotPenguin and go to All Bots.
2. Click on existing Telegram Bot.
3. Click on Broadcast tab from the expanded menu.

<figure><img src="/files/m83wdWuff96a2f01MoyE" alt=""><figcaption></figcaption></figure>

4. Click on Create new Broadcast button.

<figure><img src="/files/jEVjz90eqlDAryQ8BhdJ" alt=""><figcaption></figcaption></figure>

5. Fill all the details in the a shown on the form:
   1. Broadcast Name: The name of the broadcast.
   2. Flow: The flow that will be broadcasted(recommended to keep the flow small)
   3. Groups: The Groups to which the broadcast will be sent.
   4. When to Send: Can send now, or select date and time slot to send broadcast.
   5. Click on the "**Create Broadcast**" to create the Broadcast.

And that's it, the broadcast has been created! When the broadcast finishes, it will show "COMPLETED" under the Status heading.

<figure><img src="/files/1NSX7TZiVyAwFWDhrKIw" alt=""><figcaption></figcaption></figure>

***

### FAQ's:

Here are some common FAQ's that are seen in the Telegram Broadcast section:

<details>

<summary>Can I send a broadcast to all my followers?</summary>

You can only add the people in the broadcast that are in your configured group. You can add people in the group using the Group subtab in the Inbox.

</details>

<details>

<summary>Why is my broadcast not being delivered to some users?</summary>

Broadcasts can fail to deliver due to:

* Users not falling into the selected group
* User inactivity (no interaction within 24h window)
* Instagram restrictions on promotional messaging
* Errors in flow (broken nodes, media not loading)

Always test with a small internal group first.

</details>

<details>

<summary>Can I schedule a broadcast for a later time?</summary>

Yes. Under **"When to Send"**, you can select a specific **date and time**. Make sure your time zone settings in BotPenguin are correctly configured to avoid mismatches.

</details>

<details>

<summary>Can I edit a broadcast after creating it?</summary>

Yes, you can edit the broadcast by clicking on the edit button, as well as changing the flow of the connect chatflow.

</details>

<details>

<summary>Can I send broadcasts with images, buttons, or carousels?</summary>

Yes, you can configure your chatflow to send whatever you want!

</details>