# Telegram Broadcast Feature

### What are Telegram Broadcasts?

Telegram Broadcasts are a way for businesses or influencers to send messages directly to a group of people on Telegram. These messages appear in the Direct Messages section and are a great way to share important updates, offers, or news with followers in a personal and easy way.

***

### Why to use Telegram Broadcasts?

* **Direct Communication**: Send messages directly to your followers' inbox, ensuring higher visibility.
* **Targeted Messaging**: Reach specific groups of followers with personalized content.
* **Promote Offers and Updates**: Share time-sensitive news, promotions, or new products.
* **Stronger Engagement**: Messages feel more personal, encouraging followers to take action.

***

### How to setup Telegram Broadcasts?

1. Log into your BotPenguin and go to All Bots.
2. Click on existing Telegram Bot.
3. Click on Broadcast tab from the expanded menu.

<figure><img src="/files/m83wdWuff96a2f01MoyE" alt=""><figcaption></figcaption></figure>

4. Click on Create new Broadcast button.

<figure><img src="/files/jEVjz90eqlDAryQ8BhdJ" alt=""><figcaption></figcaption></figure>

5. Fill all the details in the a shown on the form:
   1. Broadcast Name: The name of the broadcast.
   2. Flow: The flow that will be broadcasted(recommended to keep the flow small)
   3. Groups: The Groups to which the broadcast will be sent.
   4. When to Send: Can send now, or select date and time slot to send broadcast.
   5. Click on the "**Create Broadcast**" to create the Broadcast.

And that's it, the broadcast has been created! When the broadcast finishes, it will show "COMPLETED" under the Status heading.

<figure><img src="/files/1NSX7TZiVyAwFWDhrKIw" alt=""><figcaption></figcaption></figure>

***

### FAQ's:

Here are some common FAQ's that are seen in the Telegram Broadcast section:

<details>

<summary>Can I send a broadcast to all my followers?</summary>

You can only add the people in the broadcast that are in your configured group. You can add people in the group using the Group subtab in the Inbox.

</details>

<details>

<summary>Why is my broadcast not being delivered to some users?</summary>

Broadcasts can fail to deliver due to:

* Users not falling into the selected group
* User inactivity (no interaction within 24h window)
* Instagram restrictions on promotional messaging
* Errors in flow (broken nodes, media not loading)

Always test with a small internal group first.

</details>

<details>

<summary>Can I schedule a broadcast for a later time?</summary>

Yes. Under **"When to Send"**, you can select a specific **date and time**. Make sure your time zone settings in BotPenguin are correctly configured to avoid mismatches.

</details>

<details>

<summary>Can I edit a broadcast after creating it?</summary>

Yes, you can edit the broadcast by clicking on the edit button, as well as changing the flow of the connect chatflow.

</details>

<details>

<summary>Can I send broadcasts with images, buttons, or carousels?</summary>

Yes, you can configure your chatflow to send whatever you want!

</details>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.botpenguin.com/bots/telegram-bot/telegram-automation/telegram-broadcast-feature.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.