Bot Setup and installation

This documentation explains how to create and deploy a website chatbot, covering setup, configuration, and go-live to help teams quickly enable customer engagement and support automation.

Interactive Guide

Guidance Video

How to create a Website chatbot

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Steps to Make a Website Chatbot

1. To create your Website chatbot , you first need to visit the BotPenguin Dashboard: https://app.botpenguin.com/home

2. To start creating your new chatbot, Click on Bots then click on "Create New Bot."

1. Select the platform.

1. Select the Usecase for creating your bot and proceed further.

1. You will be redirected to the Chatflow. You can change the flow to the Classic Builder according to your convenience.

2. You can configure the chatflow and test it accordingly.

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1. Double Click on the Component to open the Configure window of the particular Component.

1. Configure the General and Advance settings of the particular component.

2. Click on Classic Builder button to switch to Classic mode.

1. And the mode will be switched to classic.

You may select from existing templates or skip this step to build your bot from scratch.

1. Click on Import Template button to import the existing Chat Templates into your Chatflow or create new one from the scratch.

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1. Click on "Test" button to test your chatflow on website or Landing Page.

1. Click on Install button to install the Chatbot on different platforms.

Install your Chatbot

🎉 Congratulations, you have successfully completed this section!

FAQs for Website Chatbot Creation

Do I need coding knowledge to create a Website Chatbot?

No, BotPenguin provides a no-code builder. You can create and configure your chatbot using drag-and-drop components without any technical expertise.

Can I switch between Flow Builder and Classic Builder anytime?

Yes, you can switch to “Classic Builder” from the Chatflow screen whenever required. However, ensure your flow logic is reviewed after switching modes.

Can I build a chatbot from scratch instead of using a template?

Yes, you can skip template selection and create your chatbot completely from scratch using the builder.

How can I test my chatbot before going live?

Click on the “Test” button inside the Chatflow builder to preview how the chatbot will respond on your website or landing page.

What does the “Install” button do?

The “Install” button generates the integration script or platform-specific installation method required to deploy the chatbot on your website or other supported platforms.

Can I edit my chatbot after installing it on my website?

Yes, you can update the chatflow anytime. Changes will reflect automatically once saved and published.

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If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.