# Other / Native Apps

### What is “Other” Mobile App Chatbot?

The **Other** option is designed for mobile applications built using **native Android (Java/Kotlin)** or any framework not explicitly listed (such as Flutter, Ionic, Xamarin, or custom SDKs).

BotPenguin provides a **WebView-based chatbot URL**, which can be embedded inside your mobile app to enable real-time conversational support.

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### Benefits of Using Other Mobile App Chatbot

* 📱 Works with native Android & custom frameworks
* 🌐 Simple WebView-based integration
* 🤖 Full chatbot functionality inside your app
* ⚡ Quick deployment with minimal code
* 🛠️ Flexible for custom mobile architectures

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### How to Install Mobile App Chatbot (Other)

Follow the steps below to integrate the chatbot into your mobile application.

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#### 1. Select “Other” as Your Mobile Device

* Click on Bots from left menu then Select the bot.

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* Now click on **“Install Your Chatbot.”**

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FnySbpv3zBrItfl8rgo6L%2Fimage.png?alt=media&#x26;token=940db384-ae93-4dd1-9f6d-a82ab555c4e3" alt=""><figcaption></figcaption></figure>

* Select the **“Mobile App Chatbot”** tab.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FVHbmaFIDCqMPsocCXEdf%2Fimage.png?alt=media&#x26;token=415b1707-4072-42a9-985b-ef27ae703e1d" alt=""><figcaption></figcaption></figure>

* Select the Other Platform.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPpz4aK6TecMW0yf0gvAL%2Fimage.png?alt=media&#x26;token=b4d594fc-ed78-424f-98b4-5c60ed2fbc4a" alt=""><figcaption></figcaption></figure>

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#### 2. Copy the Installation Code

* Under **Get Chatbot Installation Code**, you’ll see a WebView code snippet.
* Click **Copy** to copy the installation code.

> This code loads your chatbot using a secure BotPenguin WebView URL with JavaScript enabled.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FYtpmpSLbJWmU0TfiBkK6%2Fimage.png?alt=media&#x26;token=f91523de-9b54-4d35-b523-6dab36828747" alt=""><figcaption></figcaption></figure>

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#### 3. Add the Code to Your Mobile App

* Open your mobile app project (Android or other framework).
* Paste the copied WebView code where you want the chatbot to appear (for example, a support screen).
* Ensure JavaScript is enabled in the WebView settings.

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#### 4. Share Installation Code with Your Developer (Optional)

* Enter your developer’s email in the **Share Installation Code** section.
* Click **Send Email** to share the code instantly.

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#### 5. Get Help from BotPenguin Support (Optional)

* Click **Help me in Installing ChatBot** to raise an installation request.
* The BotPenguin support team will assist you with the integration.

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Once completed, your chatbot will be live inside your mobile application.

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🎉 **Congratulations! You’ve successfully completed the Mobile App Chatbot installation using the “Other” option.**

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### FAQ's

Here are some common questions asked regarding training with FAQ's:

<details>

<summary>Which platforms does the “Other” option support?</summary>

It supports native Android apps and any mobile framework that can load a WebView.

</details>

<details>

<summary>Is this chatbot compatible with Flutter or Ionic?</summary>

Yes, as long as your framework supports WebView embedding.

</details>

<details>

<summary>Do I need backend changes for this integration?</summary>

No, the chatbot runs independently via the BotPenguin WebView URL.

</details>

<details>

<summary>Can I customize the chatbot placement?</summary>

Yes, placement depends on how and where you embed the WebView in your app.

</details>

<details>

<summary>What if I face issues during installation?</summary>

You can click **Help me in Installing ChatBot** or contact BotPenguin support for assistance.

</details>

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### Support

If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.