Other / Native Apps

This section explains how to install the BotPenguin chatbot in mobile applications built using native or non-listed frameworks.

What is “Other” Mobile App Chatbot?

The Other option is designed for mobile applications built using native Android (Java/Kotlin) or any framework not explicitly listed (such as Flutter, Ionic, Xamarin, or custom SDKs).

BotPenguin provides a WebView-based chatbot URL, which can be embedded inside your mobile app to enable real-time conversational support.

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Benefits of Using Other Mobile App Chatbot

• 📱 Works with native Android & custom frameworks

• 🌐 Simple WebView-based integration

• 🤖 Full chatbot functionality inside your app

• ⚡ Quick deployment with minimal code

• 🛠️ Flexible for custom mobile architectures

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How to Install Mobile App Chatbot (Other)

Follow the steps below to integrate the chatbot into your mobile application.

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1. Select “Other” as Your Mobile Device

1. Go to Install Your Chatbot from the BotPenguin dashboard. 2. Click on Mobile App Chatbot. 3. Select Other from the available device options. 4. Click Next to continue.

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2. Copy the Installation Code

5. Under Get Chatbot Installation Code, you’ll see a WebView code snippet. 6. Click Copy to copy the installation code.

This code loads your chatbot using a secure BotPenguin WebView URL with JavaScript enabled.

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3. Add the Code to Your Mobile App

7. Open your mobile app project (Android or other framework). 8. Paste the copied WebView code where you want the chatbot to appear (for example, a support screen). 9. Ensure JavaScript is enabled in the WebView settings.

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4. Share Installation Code with Your Developer (Optional)

10. Enter your developer’s email in the Share Installation Code section. 11. Click Send Email to share the code instantly.

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5. Get Help from BotPenguin Support (Optional)

12. Click Help me in Installing ChatBot to raise an installation request. 13. The BotPenguin support team will assist you with the integration.

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Once completed, your chatbot will be live inside your mobile application.

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🎉 Congratulations! You’ve successfully completed the Mobile App Chatbot installation using the “Other” option.

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FAQ's

Here are some common questions asked regarding training with FAQ's:

Which platforms does the “Other” option support?

It supports native Android apps and any mobile framework that can load a WebView.

Is this chatbot compatible with Flutter or Ionic?

Yes, as long as your framework supports WebView embedding.

Do I need backend changes for this integration?

No, the chatbot runs independently via the BotPenguin WebView URL.

Can I customize the chatbot placement?

Yes, placement depends on how and where you embed the WebView in your app.

What if I face issues during installation?

You can click Help me in Installing ChatBot or contact BotPenguin support for assistance.

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Support

If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.