Install Website Bot on WordPress

This section contains essential guidelines for installing and configuring the BotPenguin website chatbot on WordPress.

What is Website Bot Installation (WordPress)?

Installing the website bot on WordPress enables seamless deployment of your BotPenguin chatbot directly onto your WordPress site. This integration accelerates user engagement, enhances automation efficiency, and provides a frictionless conversational experience without requiring custom code changes.

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Benefits of Website Bot Installation (WordPress)

• ⚡ Streamlines bot deployment without technical overhead.

• 🛠️ Ensures a stable and secure way to embed the chatbot on your website.

• 🌐 Improves customer engagement by enabling real-time conversations.

• 🔄 Offers straightforward updates and configuration via the WordPress interface.

• 🎯 Enhances operational agility by allowing quick bot activation across pages.

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Guidance Video

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How to Install Website Bot on WordPress

1. Log in to your BotPenguin Dashboard.

2. Go to Bots from the left menu.

3. Select the bot you want to install.

   

4. Click on Install Your Chatbot.

   

5. Under Website Chatbot, select Wordpress.

1. Select the BotPenguin plugin from the results and click the “Download” button on the bottom-right.

1. After the plugin is downloaded, go to wordpress.com and open your WordPress admin dashboard.

2. From the left-hand sidebar, click on “Plugins”.

1. Click on “Upload” at the top-right and upload the downloaded BotPenguin plugin file.

1. If a confirmation prompt appears, click “Yes” to proceed with installation.

2. After installation, navigate to Tools → BotPenguin on the left sidebar.

1. On the BotPenguin plugin screen, click the dashboard hyperlink or open BotPenguin in a new tab.

2. In the BotPenguin dashboard, go to Website Bot → Install Chatbot → WordPress.

3. Copy the Plugin Key displayed on the installation screen.

1. Return to the WordPress BotPenguin plugin page and paste the Plugin Key into the text box.

2. Click “Save Settings” to complete the configuration.

3. Click “Visit Site” from the top-left of WordPress to verify installation. If installed correctly, the BotPenguin chatbot will appear on the website.

🎉 Congratulations, you have successfully installed your chatbot on WordPress! You're one step closer to mastering BotPenguin.

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FAQ's

Why can’t I find the BotPenguin plugin in the WordPress marketplace?

Ensure you are searching at wordpress.com/plugins and not a self-hosted dashboard plugin search. The BotPenguin plugin is available on the official WordPress.com marketplace only.

What file format is downloaded from the WordPress plugin marketplace?

The plugin is downloaded as a .zip file, which must be uploaded directly in the WordPress Plugins → Upload section.

Where do I find the Plugin Key for WordPress?

Log into your BotPenguin dashboard → Website Bot → Install Chatbot → WordPress. The Plugin Key appears on this page.

The chatbot is not appearing on my website. What should I do?

Verify that the Plugin Key is correct, the settings are saved, and the plugin is activated in WordPress. Also check if any caching plugins or CDNs are delaying the update.

Can I install the BotPenguin bot on multiple WordPress sites?

Yes. You can use different bots or generate separate Plugin Keys for each WordPress domain through your BotPenguin dashboard.

Do I need coding knowledge to install the bot?

No. The integration is fully plug-and-play and requires no coding or theme modifications.

Will the chatbot appear on all pages automatically?

Yes, by default. You can customize page-level visibility within the BotPenguin dashboard.

Does the plugin work with both free and paid WordPress plans?

The plugin works on WordPress plans that support plugin uploads, typically Business plans and above.

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If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.