Install Website Chatbot on Custom Build Website

This page contains the tutorial on how to install the BotPenguin website bot on the custom-build website.

How to Install Website Chatbot on a Custom-Built Website

Use this method if your website is built on a custom platform or any framework not listed (HTML, React, Angular, Laravel, etc.).

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Step 1: Open the Website Chatbot Installation Page

1. Log in to your BotPenguin Dashboard.

2. Go to Bots from the left menu.

3. Select the bot you want to install.

4. Click on Install Your Chatbot.

1. Under Website Chatbot, select Custom Built.

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Step 2: Copy the Chatbot Installation Script

1. In the Chatbot Installation section, you will see a script code.

2. Click on the copy icon to copy the chatbot script.

⚠️ Do not modify the script.

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Step 3: Add the Script to Your Website

1. Open your website’s source code or admin panel.

2. Paste the copied script before the closing </body> tag on all pages where you want the chatbot to appear.

3. Save and publish the changes.

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Step 4: Verify Your Website URL

1. Enter your website URL in the Enter your website URL field.

2. Click on Verify.

3. Once verified, the connection status will update from Not Connected.

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Step 5: Share Installation Code (Optional)

If a developer is handling your website:

1. Enter the developer’s email address in the Share Installation Code section.

2. Click Send Email to share the chatbot installation script.

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Step 6: Request BotPenguin Support (Optional)

If you need assistance:

1. Click on Help me in Installing ChatBot.

2. Raise an installation request with the BotPenguin support team.

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Step 7: Test the Chatbot

1. Click on the Test Bot button at the bottom-right corner.

2. Open your website and confirm the chatbot appears and responds correctly.

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Troubleshooting Tips

• Ensure the script is added only once on the website.

• Clear browser cache after publishing changes.

• Make sure the website URL entered for verification is correct and accessible.

Looking for more

Looking for a new feature

in case you have got any feature, you can raise the feature request using the below link

https://updates.botpenguin.com/

Report a Bug

In case you have got any bugs. Report us now, we will fix it asap

https://page.botpenguin.com/632b09b7d955092f0582f952/5fed38346fb193dcc6c92d65

❓ Got any questions?

https://help.botpenguin.com/

If you can having any questions, you can look into our repository of FAQs. Most likely, you will find your answer here. If now, write us at [email protected]