# Alerts

### Interactive Guide

{% embed url="<https://app.arcade.software/share/ULTqaaM2mvO8qEh5Nxlx>" %}

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### Alerts Settings:

* Go to the “Bots” section from the left sidebar.
* Select any website bot
* Select your bot and click on “Settings”.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F3B5ReW0tKSXREqjUWUjk%2Fimage.png?alt=media&#x26;token=535d89e6-c4b0-434e-94a1-0cde3bf0e17c" alt=""><figcaption></figcaption></figure>

* Go to Alerts tab.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FtKJxN4tq8DY15RCTlSCD%2Fimage.png?alt=media&#x26;token=c34367f3-3b69-49e6-8e93-b5044e076b29" alt=""><figcaption></figcaption></figure>

1. **Email Subject Field**:

   * Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.

   <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FO66Zqdh53yLe61vnwFtE%2Fimage.png?alt=media&#x26;token=4e8925fa-5fb7-4da8-8c50-e091b332257e" alt=""><figcaption></figcaption></figure>
2. **Email Notifications Toggle**:

   * Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.

   <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FHL9wVDay3iNMWj394wWA%2Fimage.png?alt=media&#x26;token=148d23eb-b2fc-4c68-986c-1f87f60a4c17" alt=""><figcaption></figcaption></figure>
3. **Email Address Field**:

   * Add the email addresses where you want to receive notifications.
   * You can add multiple email addresses by typing each one and pressing **Enter**.

   <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fp1Y8e7J6jhX3if22lKxi%2Fimage.png?alt=media&#x26;token=7655ec15-b2a5-440a-9759-8429412a90f7" alt=""><figcaption></figcaption></figure>
4. **Lead Revisit Notifications Toggle**:

   * Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
   * For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.

   <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPdorikdlVTu5EyZpNuvT%2Fimage.png?alt=media&#x26;token=bc96f32e-859d-4fd4-8f81-ad0b3e8e8672" alt=""><figcaption></figcaption></figure>
5. **Save Changes**:

   * Click the **Save Changes** button to apply your settings. Your email notifications will now be active as per your configuration.

   <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FgghNQqDvAZWMJVRcwuRw%2Fimage.png?alt=media&#x26;token=684af0de-c7c6-412f-87f3-96a5b52d34bf" alt=""><figcaption></figcaption></figure>

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If you still have questions for our team, write to us at [**support@botpenguin.com**](mailto:support@botpenguin.com). We’ll get back to you within 48 hours.
