Alerts

This page contains all the necessary information in detail regarding the Alerts section of the website chatbot settings.

Interactive Guide

---

Alerts Settings:

• Go to the “Bots” section from the left sidebar.

• Select any website bot

• Select your bot and click on “Settings”.

• Go to Alerts tab.

1. Email Subject Field:

   • Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.

   
2. Email Notifications Toggle:

   • Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.

   
3. Email Address Field:

   • Add the email addresses where you want to receive notifications.

   • You can add multiple email addresses by typing each one and pressing Enter.

   
4. Lead Revisit Notifications Toggle:

   • Enable this toggle to receive notifications when a lead revisits and interacts with the bot.

   • For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.

   
5. Save Changes:

   • Click the Save Changes button to apply your settings. Your email notifications will now be active as per your configuration.

   

---

If you still have questions for our team, write to us at [email protected]. We’ll get back to you within 48 hours.