> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/chat-window/transfer-chat-to-whatsapp-functionality.md).

# Transfer Chat to WhatsApp Functionality

{% embed url="<https://youtu.be/cNzMG3HX_UE>" %}

## Chat Transfer to Whatsapp

1. Click on bots and select a website bot.
2. Click on Settings
3. Click on "Chat Window" tab.

<figure><img src="/files/P9if9DWDOMmW0EWZfzxX" alt=""><figcaption></figcaption></figure>

4. You can toggle ON/OFF "Enable Transfer to WhatsApp" button. Once switched ON, user can select to transfer chat to whatsapp.

<figure><img src="/files/Z2yqrfPsbD0B0ldN5COa" alt=""><figcaption></figcaption></figure>

5. Now while chatting with a Website bot, user can click on three dots and select "Transfer to Whatsapp". As shown below

<figure><img src="/files/4RNK0LhwdzFPwEOZl4VV" alt="" width="375"><figcaption><p>Chat Window</p></figcaption></figure>

6. In the Inbox, a message will be shown indicating that chat has been transferred to whatsapp by the user.

<figure><img src="/files/HNBpeRqvdtzsJCHSxYtm" alt=""><figcaption></figcaption></figure>

Done! You have completed setting up Transfer Chat to WhatsApp Functionality.

If everything is correct and you are still unable to move forward, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.


---

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