Transfer Chat to WhatsApp Functionality

This page contains step by step tutorial on how to use transfer chat to WhatsApp functionality.

Chat Transfer to Whatsapp

1. Click on bots and select a website bot.

2. Click on "Website Chatbot Settings".

3. Click on "Chat Window".

4. You can toggle ON/OFF "Enable Transfer to WhatsApp" button. Once switched ON, user can select to transfer chat to whatsapp.

1. Now while chatting with a Website bot, user can click on three dots and select "Transfer to Whatsapp". As shown below

Chat Window

1. In the Inbox, a message will be shown indicating that chat has been transferred to whatsapp by the user.

Done! You have completed setting up Transfer Chat to WhatsApp Functionality.

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.