# User Access

The **User Access** section allows you to manage who can access your chatbot. You can configure access based on devices, IP addresses, specific pages, and countries. Here’s how to set it up:

Here’s how you can configure it:

* Go to the “Bots” section from the left sidebar.
* Select any website bot
* Select your bot and click on “Settings”.

<figure><img src="/files/lRuSmODAXjLxmjUXTl44" alt=""><figcaption></figcaption></figure>

* Click on User access tab.

<figure><img src="/files/NCNMP0ug8QTGrzBx2jq1" alt=""><figcaption></figcaption></figure>

1. **Device Selection**:
   * Choose which devices can access the chatbot:
     * Mobile-only
     * Desktop-only
     * All devices
2. **Block IP Addresses**:
   * Add IP addresses that you want to block from accessing the chatbot.
   * You can enter multiple IP addresses by adding each one and pressing **Enter**.
3. **Restrict Chatbot on Specific Pages**:
   * Specify the URLs of pages where you do not want the chatbot to appear.
   * Add multiple URLs by typing them in and pressing **Enter**.
4. **Country Selection**:
   * Select the countries where you want the chatbot to be accessible.
   * Use the dropdown to choose one or multiple countries. The chatbot will only appear to users in the selected regions.
5. **Save Changes**:
   * Once you’ve configured all the settings, click **Save Changes** to apply your choices.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
