User Access

This page contains all the information regarding the User access section of the website chatbot settings in details.

The User Access section allows you to manage who can access your chatbot. You can configure access based on devices, IP addresses, specific pages, and countries. Here’s how to set it up:

Here’s how you can configure it:

• Go to the “Bots” section from the left sidebar.

• Select any website bot

• Select your bot and click on “Settings”.

• Click on User access tab.

1. Device Selection:

   • Choose which devices can access the chatbot:

     • Mobile-only

     • Desktop-only

     • All devices

2. Block IP Addresses:

   • Add IP addresses that you want to block from accessing the chatbot.

   • You can enter multiple IP addresses by adding each one and pressing Enter.

3. Restrict Chatbot on Specific Pages:

   • Specify the URLs of pages where you do not want the chatbot to appear.

   • Add multiple URLs by typing them in and pressing Enter.

4. Country Selection:

   • Select the countries where you want the chatbot to be accessible.

   • Use the dropdown to choose one or multiple countries. The chatbot will only appear to users in the selected regions.

5. Save Changes:

   • Once you’ve configured all the settings, click Save Changes to apply your choices.