Chatbot Templates

This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.

Interactive Guide

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What are Pre-Built Chatbot Templates?

Pre-Built Chatbot Templates are ready-to-use message structures designed to help you quickly create Chatbot.

These templates save time by providing predefined formats that can be customized with your content, media, and buttons. They can be used as-is or modified to match your business needs.

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Benefits of Pre-Built Chatbot Templates

• 🎯 Quick Setup: Launch campaigns faster by using pre-configured templates.

• 🟢 Consistent Messaging: Ensure uniform tone and formatting across all communications.

• ⚡ Flexible Customization: Edit text, media, footers, and buttons to suit your audience.

• 🔧 Draft & Edit: Save templates as drafts to modify before submission.

• 📈 Approval-Ready: Pre-built templates are structured for WhatsApp compliance, reducing approval delays.

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Guidance Video

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How to Use Pre-Built Chatbot Templates

Step 1: Access Pre-Built Templates

1. Go to your bot dashboard.

1. Click Pre-Built Chatbot Templates

2. Browse the template gallery to choose a template closest to your campaign needs.

3. Select the template to customize or create an entirely new template from scratch.

Step 2: Preview the Selected Template

1. Hover on the template , then there will be eye icon.

2. Click on eye icon to preview the Template.

Step 3: Using the Selected Template

1. Hover on the Selected template.

2. Click on Use Template Button.

1. Click on use now button to add the Template.

1. Template added successfully and now you can edit the Template with the help of Components.

Manage Chatflow

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If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.