iOS (Swift / Objective-C)
This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside an iOS mobile application.
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This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside an iOS mobile application.
The iOS Mobile App Chatbot installation allows you to embed your BotPenguin chatbot directly into an iOS application using a native WKWebView setup. This enables real-time, in-app conversations and automated support for iOS users without redirecting them outside your app.
📱 Enables native chatbot experience inside iOS apps
🤖 Provides instant automated customer support
⚡ Lightweight integration using WKWebView
🔐 Secure and seamless in-app communication
🛠️ Flexible installation with developer or support assistance
Follow the steps below to successfully integrate the chatbot into your iOS application.
Click on Bots from the Left menu and select the bot.

Now click on “Install Your Chatbot.”

Select the “Mobile App Chatbot” tab.

Select the IOS Platform.

a. Under “Get Chatbot Installation Code”, review the provided iOS code snippet.
b. Click “Copy” to copy the complete code.
This code uses WKWebView to load and display your chatbot inside the iOS app.

Open your iOS project in Xcode.
Paste the copied code into the ViewController where you want the chatbot to appear.
Ensure WKWebView permissions are enabled in your project settings.
Enter the developer’s email address in the “Share Installation Code” section.
Click “Send Email” to share the integration code instantly.
Click “Help me in Installing ChatBot” if you want BotPenguin’s support team to handle the installation for you.
Submit the request and our team will assist you.
Once completed, the chatbot will be live inside your iOS app and ready to interact with users.
🎉 Congratulations, you have successfully completed this section! You're one step closer to mastering BotPenguin.
Here are some common questions asked regarding training with FAQ's:
BotPenguin supports modern iOS versions that allow WKWebView integration.
Yes, basic Swift or iOS development knowledge is recommended to add the code correctly.
Yes, you can reuse the chatbot code in multiple ViewControllers as needed.
Yes, the chatbot is embedded using WKWebView for a seamless in-app experience.
Yes, you can click “Help me in Installing ChatBot” to request installation support.
No, the integration is lightweight and optimized for smooth performance.
If you still have questions for our team, write to us at support@botpenguin.com. We’ll get back to you within 48 hours.
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