# Integrate Botpenguin with Google Contacts

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### Use of Google Contacts?

BotPenguin integrates with Google Contacts to streamline contact management and improve customer interaction. By syncing BotPenguin’s AI-powered chatbot with Google Contacts, businesses can automatically capture, update, and manage contact information in real-time. This integration allows for seamless data syncing, ensuring that customer profiles are always up-to-date and improving communication and follow-up processes.

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### Benefits of using Google Contacts:

* **Automated Contact Capture:** Instantly add new contacts to Google Contacts directly through chatbot interactions.
* **Real-Time Updates:** Ensure that contact information is updated across Google Contacts in real-time based on chatbot interactions.
* **Improved Communication:** Leverage up-to-date contact data to personalize follow-ups and enhance engagement through chatbot messages.
* **Seamless Data Sync:** Keep customer profiles synchronized across all devices and platforms, ensuring easy access to contact information.

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### Integrate BotPenguin with Google Contacts

1. **Login to BotPenguin:**
   * Start by logging into your BotPenguin account.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FMxT7UQqriEOePSiBpVA2%2Fimage.png?alt=media&#x26;token=30969cc8-83e0-4606-a76b-7e396413cf76" alt=""><figcaption></figcaption></figure>
2. **Navigate to the Bot:**
   * Once logged in, go to the bot that you want to integrate with Google Contacts.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FXj8WZdu71es367ehl23v%2Fimage.png?alt=media&#x26;token=be4a1301-f4be-42d9-a346-88070fa47638" alt=""><figcaption></figcaption></figure>
3. **Third-Party App Integrations:**
   * From the bot’s settings page, navigate to the "Third-Party App Integrations" section.\
     ![](https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F3UTWz6vNs1GgGIFNDREp%2Fimage.png?alt=media\&token=10603b59-62e6-4413-bd82-f8303d599dba)
4. **Search for Google Contacts:**
   * In the search bar, type “Google Contacts” to find the integration option.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F5gAkhMBNUbnVbttPapiG%2Fimage.png?alt=media&#x26;token=6f93e01c-beee-4d41-8fc3-a5279d43c301" alt=""><figcaption></figcaption></figure>
5. **Click on the Connect Button:**
   * Click the “Connect” button to begin the integration process.
6. **Login to Google Account:**
   * You will be prompted to log into your Google account. Ensure you use the Google account you want to link with BotPenguin.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F8uHCfFlZyiNLXNQzY6e8%2Fimage.png?alt=media&#x26;token=16c0330c-d976-4f85-9376-cd9dce3cf9c9" alt=""><figcaption></figcaption></figure>
7. **Grant Permissions:**
   * Follow the on-screen instructions to grant BotPenguin the necessary permissions to access your Google Contacts.
8. **Map the Questions:**
   * After logging in, you’ll be directed to a page where you can map questions to Google Contacts parameters. Select the questions you want to map for integration.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FZSEyeA9Z09jEIcleV0l9%2Fimage.png?alt=media&#x26;token=8f6af8ab-976f-4585-962b-fe77c41f90a2" alt=""><figcaption></figcaption></figure>
9. **Test the Integration:**
   * Click the “Test Lead” button to verify that everything is working correctly.<br>

     <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fewr9X9NgCC1Q372IYdzV%2Fimage.png?alt=media&#x26;token=22ac0688-10c7-43a8-9b4a-1374cca8b2e6" alt=""><figcaption></figcaption></figure>
10. **Activate the Integration:**
    * Once everything is working as expected, click the “Done” button to complete the setup and activate the Google Contacts integration.<br>
11. **Check the Contact Section:**

    * In the "Contact" section of your BotPenguin dashboard, you will see the demo leads created by the integration.<br>

    <figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FvvsAKlor8iONiQUJurQi%2Fimage.png?alt=media&#x26;token=92949405-78b0-4225-9811-38365c34ba8c" alt=""><figcaption></figcaption></figure>

If everything is correct and you are still unable to move forward, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.