Integrate BotPenguin with Messagebird

This page contains step by step guide on how you can integrate the messagebird with BotPenguin.

The MessageBird integration allows you to connect your BotPenguin chatbot with MessageBird to send and receive messages using MessageBird-supported channels such as SMS. Once connected, your bot can automatically communicate with users using your MessageBird phone number.

---

Prerequisites

Before integrating MessageBird with BotPenguin, make sure you have:

• An active MessageBird account

• A MessageBird API Key

• A MessageBird phone number (Originator) enabled for messaging

• Admin access to your BotPenguin Dashboard

---

How to Integrate MessageBird with BotPenguin

Step 1: Open MessageBird Integration in BotPenguin

1. Log in to your BotPenguin Dashboard

2. Select the bot you want to integrate

3. Navigate to: Integrations → Third-party Apps Integration

1. Click on MessageBird

1. Click on Connect.

---

Step 2: Get API Key from MessageBird

1. Log in to your MessageBird Dashboard

2. Go to Developers → API access

3. Copy your Live API Key

---

Step 3: Get MessageBird Originator

1. In the MessageBird Dashboard, go to Channels / Numbers

2. Select your active MessageBird phone number

3. Copy the phone number exactly as provided by MessageBird (This will be used as the Originator)

---

Step 4: Connect MessageBird with BotPenguin

1. Paste the API Key into the API Key field

2. Enter your MessageBird Phone Number in the Originator field

3. Click Connect

Once connected successfully, MessageBird will be linked to your BotPenguin bot.

---

Field Description

• API Key A unique authentication key generated in your MessageBird account to authorize BotPenguin.

• Originator The MessageBird phone number or sender ID from which messages will be sent.

FAQs:

Where can I find my MessageBird API Key?

You can find it in your MessageBird Dashboard under Developers → API access.

What should I enter in the Originator field?

Enter your MessageBird phone number exactly as shown in your MessageBird account.

Can I use a test API key?

No. You must use a Live API Key for successful message delivery.

I clicked Connect but the integration failed. What should I check?

• Ensure the API Key is correct and active

• Verify the phone number (Originator) is enabled for messaging

• Confirm there are sufficient credits in your MessageBird account

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.