> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-razorpay.md).

# Integrate BotPenguin with Razorpay

### **Prerequisites**

To successfully integrate Razorpay with BotPenguin, you will need:

* A **BotPenguin** account.
* A **Razorpay** account.
* A **WhatsApp bot**

This integration enables your WhatsApp bot created on BotPenguin to collect payments via Razorpay.

#### **Step 1: Login to BotPenguin and Select WhatsApp Bot**

1. Go to [BotPenguin](https://www.botpenguin.com) and log into your account.
2. Navigate to the dashboard and select the WhatsApp bot you want to integrate Razorpay with.<br>

   <figure><img src="/files/3CLghm4106iWFZ0dr7dj" alt=""><figcaption></figcaption></figure>
3. Ensure that this bot is set up for handling customer interactions.

***

#### **Step 2: Navigate to Third-Party App Integrations**

1. After selecting your WhatsApp bot, locate the **Third-Party App Integrations** option in the bot settings.<br>

   <figure><img src="/files/4aAHRGn2zJWJZoU0vb3A" alt=""><figcaption></figcaption></figure>
2. Click on this section to view available integrations.
3. Search for **Razorpay** in the list.
4. Click on the **Connect** button next to Razorpay.<br>

   <figure><img src="/files/FWlZeiFvL10d4dZbExz8" alt=""><figcaption></figcaption></figure>

***

#### **Step 3: Obtain Razorpay API Keys**

To connect Razorpay with BotPenguin, you need the **Client ID** and **Client Secret** from your Razorpay account.

**Steps to Get API Keys from Razorpay:**

1. Log into your Razorpay account.
2. Use the search bar at the top to search for **API Keys**.<br>

   <figure><img src="/files/l3ALX1gCCqbghoQ5ISdm" alt=""><figcaption></figcaption></figure>
3. You will be redirected to the **API Key Management** page.
4. If no keys are available, click on **Generate New API Key**.<br>

   <figure><img src="/files/FIPkqT878JiNkFzu3kpH" alt=""><figcaption></figcaption></figure>
5. Copy the **Client ID** and **Client Secret** from this section.<br>

   <figure><img src="/files/N01J9X3yZv6xKHzFh1i8" alt=""><figcaption></figcaption></figure>

***

#### **Step 4: Connect Razorpay to BotPenguin**

1. Return to the BotPenguin dashboard.
2. Paste the **Client ID** and **Client Secret** into the Razorpay integration fields.<br>

   <figure><img src="/files/03Cn9PqO4y89G6YT41g3" alt=""><figcaption></figcaption></figure>
3. Save the changes.

***

#### **Step 5: Configure Webhooks for Razorpay**

To ensure that payment events are tracked correctly, you need to configure webhooks in Razorpay.

**Steps to Configure Webhooks:**

1. In your Razorpay account, go to **Account Settings**.
2. Find and click on the **Webhooks** section.<br>

   <figure><img src="/files/VZHMc7FJYmfBjxbC3yPj" alt=""><figcaption></figcaption></figure>
3. Click on **Add Webhook**.
4. Go back to BotPenguin and copy the **Webhook URL** from the integration settings.
5. Paste this URL into the Webhook URL field in Razorpay.<br>

   <figure><img src="/files/cWRw1QHCtrzSOtI371Q7" alt=""><figcaption></figcaption></figure>
6. Scroll down to select the following events:
   * `payment.failed`
   * `payment_link.paid`
   * `payment_link.partially_paid`
   * `payment_link.expired`
   * `payment_link.cancelled`
7. Click **Create Webhook** to save your configuration.<br>

   <figure><img src="/files/lSDH4dNViw2ZK7Nvpe8A" alt=""><figcaption></figcaption></figure>

***

#### **Step 6: Edit Chatbot Conversation Flow**

1. Navigate back to your BotPenguin bot editor.<br>

   <figure><img src="/files/nD9nxmH3pGfaup6x9ow5" alt=""><figcaption></figcaption></figure>
2. Select the payment chat component.<br>

   <figure><img src="/files/iHZVmgu4hc4Sl4VUlC19" alt=""><figcaption></figcaption></figure>
3. Add Razorpay as the payment gateway from the available options.<br>

   <figure><img src="/files/Z3bMY8WzljZXUtH6qfqt" alt=""><figcaption></figcaption></figure>
4. Customize the conversation flow to guide users through the payment process.

***

#### **Conclusion**

Your BotPenguin WhatsApp bot is now successfully integrated with Razorpay. You can collect payments seamlessly and track payment events through the configured webhooks. This integration ensures a smooth payment experience for your users directly through WhatsApp.\
\
If everything is correct and you are still unable to move forward, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.