For the complete documentation index, see llms.txt. This page is also available as Markdown.

✔️Register & Verify your WhatsApp Number

This page guides you through adding and verifying your WhatsApp number in the Meta Developer Dashboard — and retrieving your Phone Number ID once verification is complete.

Before You Begin

  • You must have completed the Create a Meta App step.

  • Your phone number must not be registered on WhatsApp or the WhatsApp Business App. If it is, remove it from that service first.

  • The number must be capable of receiving an SMS or voice call for OTP verification.


Step 1: Open the Meta Developer Dashboard

  1. Log in with your developer account credentials.

  2. Open the Meta App you created in the previous step.

Step 2: Add the WhatsApp Product

  1. In the left sidebar of your App Dashboard, click Add Product.

  2. Find WhatsApp in the list of available products.

  3. Click Set Up next to WhatsApp.

Step 3: Navigate to API Setup

  1. Once WhatsApp is added, look for the WhatsApp section in the left sidebar.

  2. A popup will appear, asking to connect to a Business Portfolio (in case not configured yet). Select the Business Portfolio

  1. Click API Setup under it.

Step 4: Add Your Phone Number

  1. In the API Setup page, scroll to Step 5 on the screen.

  2. Click Add Phone Number.

Step 5: Create Your WhatsApp Business Profile

You will be asked to fill in your WhatsApp Business Profile details. These appear to users when they message your bot.

Field
What to enter

Display Name

Your business name as you want it to appear on WhatsApp

Timezone

Your business timezone

Category

The category that best describes your business

Business Description

A brief description of what your business does

Once all fields are filled in, click Next.

Step 6: Request a Verification Code

  1. Enter the phone number you want to register for WhatsApp.

  2. Choose whether to receive the verification code via SMS or Voice Call.

Step 7: Verify Your Number

  1. Enter the verification code you received.

  2. Click Verify.

Once verified, your number is registered and visible in your Meta Developer Dashboard.


Step 8: Retrieve Your Phone Number ID

After verification, you will need your Phone Number ID to complete the BotPenguin setup. Here is how to find it:

  1. Under the Send and receive messages section, look for the From dropdown.

  2. Select your verified phone number from the dropdown.

  3. Your Phone Number ID and your WABA ID will be displayed below the dropdown.

Copy and save this value — you will need it along with your System User Token when connecting your bot in BotPenguin.

💡 For a detailed walkthrough of the Meta Developer Dashboard, refer to the official Meta Cloud API documentation.


What's Next

Proceed to the next step:

🔗Subscribe WA webhook with BotPenguin

Support

If everything is correct and you are still unable to move forward, write to us at support@botpenguin.com. We will respond back within 48 business hours.

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