🔗Subscribe WA webhook with BotPenguin

This page guides you through configuring the WhatsApp webhook on the Meta Developer Dashboard so that your WhatsApp Bot can receive messages and notifications through BotPenguin.

Before You Begin

• You must have completed the Register & Verify Your WhatsApp Number step.

• Make sure you are using the latest available API version in your Meta Developer Dashboard. Using an outdated version may cause webhook delivery issues.

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Step 1: Open the Meta Developer Dashboard

1. Go to developers.facebook.com.

2. Log in and open your Meta App.

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Step 2: Go to API Setup

1. In the left sidebar, click WhatsApp → API Setup.

Locate WhatsApp API Setup

1. Scroll to Step 3: Configure webhooks to receive messages.

2. Click Configure Webhooks.

Configure webhooks

Step 3: Edit the Webhook Callback URL

1. On the Configuration page, click Edit.

Edit Webhook URL

1. A pop-up titled Edit webhook's callback URL will appear.

2. Enter the following details:

   Field	Value
   Callback URL	https://api.v7.botpenguin.com/whatsapp/cloud

3. Click Verify and Save.

Enter the Callback URL and Verify Token exactly as shown above. Any typo will cause the verification to fail.

Enter Webhook Details

Step 4: Subscribe to Webhook Fields

1. Once the webhook URL is saved, click Manage next to the webhook.

Manage Webhook Fields

1. A Webhook Fields pop-up will appear listing all available fields.

2. Subscribe to all available fields, with the following three exceptions — no need to subscribe to:

   • message_echoes

   • messaging_handovers

   • standby

Subscribe to Webhook Events

1. Save your selections.

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What's Next

Your webhook is now configured. Proceed to the next step:

💳Update WA account Payment Method

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Support

If everything is correct and you are still unable to move forward, write to us at [e-mail]. We will respond back within 48 business hours.