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💳Update WA account Payment Method

This page guides you through adding a payment method to your WhatsApp Business Account (WABA) in Meta Business Manager. Without a payment method set as default, your WhatsApp Bot will stop sending mes

Before You Begin

  • You must have completed the Subscribe WA Webhook with BotPenguin step.

  • You will need a debit or credit card enabled for international payments.

  • You must have admin access to your WhatsApp Business Account in Meta Business Manager.

Step 1: Go to Meta Business Manager

You can reach the billing page in one of two ways:

Option A — From the Meta Developer Dashboard

  1. Go to developers.facebook.com and open your Meta App.

  2. Navigate to WhatsApp → API Setup.

  1. Scroll to Step 6: Add payment method.

  2. Click Add Payment Method. This will redirect you directly to the billing page in Meta Business Manager.

Add payment method
Add payment method

Option B — Directly via Meta Business Manager

  1. Go to business.facebook.com.

  2. In the left sidebar, navigate to your WhatsApp Business Account (WABA).

Payment Setting
Payment Setting

Step 3: Go to Billing and Payments

  1. You will land on the Billing and Payments page.

  2. Click Add Payment Method.

Manage Payment Method
Manage Payment Method

Step 4: Select a Payment Method Type

Choose the type of payment method you want to add — typically a debit or credit card.

Select Payment Method Type
Select Payment Method Type

Step 5: Enter Payment Details

Enter your card details as required and complete the verification process.

Enter Payment Details
Enter Payment Details

Step 6: Set a Default Payment Method

Adding a payment method is not enough on its own — you must also set it as the default payment method. Without a default, Meta cannot charge the card and your bot will not be able to send paid messages.

To set a payment method as default:

  1. On the Billing and Payments page, find the payment method you just added.

  2. Click the three-dot menu next to it.

  3. Select Set as Default.

Your WABA must have at least one default payment method at all times. If no default is set, message delivery will fail once the free conversation tier is exhausted.

What's Next

Your payment method is now set up. Proceed to the next step:

🦸‍♀️Assign System User to WhatsApp Account

Support

If everything is correct and you are still unable to move forward, write to us at support@botpenguin.com. We will respond back within 48 business hours.

PreviousSubscribe WA webhook with BotPenguin
NextAssign System User to WhatsApp Account

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