# Manage Chatflow

The **Edit and Manage Chatflow** section allows you to view, update, organize, and control all conversation flows created for your chatbot. From here, you can fine-tune how your bot interacts with users by editing messages, managing multiple flows, and defining how and when each flow is triggered.

This section is essential for maintaining accurate, engaging, and goal-driven chatbot conversations.

***

### What You Can Do Here

Using the **Edit and Manage Chatflow** page, you can:

* Edit existing chat flows

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FCYGKdxDBiAsU29S8J4Rg%2Fimage.png?alt=media&#x26;token=e28090ef-0aa6-45d0-b962-98b95571271c" alt=""><figcaption></figcaption></figure>

* Clicking on Visualise Flow will switch the mode.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fk9Auq6CbIXtdC3djU3lO%2Fimage.png?alt=media&#x26;token=2ce7fd5b-3695-4ee9-9c2b-ac69a0976477" alt=""><figcaption></figcaption></figure>

* ​Double Click on the Component to open the Configure window of the particular Component.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FKVUaeApaQulQ3Nev4SGU%2Fimage.png?alt=media&#x26;token=bec0aefd-6142-488b-acea-3be6ddfad414" alt=""><figcaption></figcaption></figure>

* Configure the General and Advance settings of the particular component.
* Click on Classic Builder button to switch to Classic mode.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FFAt8CYpcwluIevRd4J7E%2Fimage.png?alt=media&#x26;token=494c635f-39db-4cbf-83f8-2655febb7b98" alt=""><figcaption></figcaption></figure>

9. And the mode will be switched to classic.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FvX2kyQfXTI1DAEkTr6CZ%2Fimage.png?alt=media&#x26;token=16d19287-9730-4695-873e-69198ccb555e" alt=""><figcaption></figcaption></figure>

* Create and manage multiple flows with the help of Redirect Component

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FAJ9ieCY57MUu3vfiL2EQ%2Fimage.png?alt=media&#x26;token=44f3f8d9-b486-401d-a899-959554b0be40" alt=""><figcaption></figcaption></figure>

{% content-ref url="../website-mobile-app-bot/manage-chatflow/multiple-flows-redirect-component" %}
[multiple-flows-redirect-component](https://help.botpenguin.com/bots/website-mobile-app-bot/manage-chatflow/multiple-flows-redirect-component)
{% endcontent-ref %}

* Set a default chat flow

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FLmH2JqRmnz1qm1rI8WEM%2Fimage.png?alt=media&#x26;token=a4e49703-9fcd-4594-a65b-1cce9b516569" alt=""><figcaption></figcaption></figure>

* Enable or disable revisit flows

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FogOcLRtHouvRv2sWuPwl%2Fimage.png?alt=media&#x26;token=3e7cc0dd-baed-47b2-a007-726f9fc35375" alt=""><figcaption></figcaption></figure>

* Import and export chat flows

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fi6QZy6lKS98ydJNy7meZ%2Fimage.png?alt=media&#x26;token=7108d8ea-3a7b-4e54-8ad8-87c14101f945" alt=""><figcaption></figcaption></figure>

{% content-ref url="../website-mobile-app-bot/manage-chatflow/create-chatflow" %}
[create-chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/manage-chatflow/create-chatflow)
{% endcontent-ref %}

{% content-ref url="../website-mobile-app-bot/manage-chatflow/components-in-chatflow" %}
[components-in-chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/manage-chatflow/components-in-chatflow)
{% endcontent-ref %}

* Delete unused or outdated flows

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2Fx8uuczqHuvrSwXMBlzhw%2Fimage.png?alt=media&#x26;token=f731b1ab-0825-41dd-ba6b-95bb6c74a70d" alt=""><figcaption></figcaption></figure>

### FAQs

<details>

<summary>Can I edit a live chat flow?</summary>

Yes. Any saved changes are applied immediately to the chatbot.

</details>

<details>

<summary>Can I have multiple chat flows?</summary>

Yes. You can create and manage multiple flows, but only one can be the default.

</details>

<details>

<summary>What happens if I delete a flow?</summary>

The flow is permanently removed and cannot be restored.

</details>

<details>

<summary>Can I reuse chat flows in another bot?</summary>

Yes. Download the flow and import it into another bot of the same type.

</details>

<details>

<summary>Why should I use revisit flows?</summary>

Revisit flows allow returning users to access the same conversation again, improving continuity and user experience.

</details>