> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/alerts-settings.md).

# Alerts Settings

The **Alerts** section allows you to configure email notifications for lead interactions with your chatbot. Here’s how you can set it up:

1. **Email Subject Field**:

   * Enter the subject line for the email notifications. This will be the title of the email you receive when a new lead interacts with the bot.

   <figure><img src="/files/lYW98704XeV2Aze8Lzs6" alt=""><figcaption></figcaption></figure>
2. **Email Notifications Toggle**:
   * Use this toggle to enable or disable email notifications. When enabled, you will receive an email whenever a new lead interacts with the bot.

     <figure><img src="/files/0i5CexVxMbEWTcJQy2u7" alt=""><figcaption></figcaption></figure>
3. **Email Address Field**:
   * Add the email addresses where you want to receive notifications.
   * You can add multiple email addresses by typing each one and pressing **Enter**.

     <figure><img src="/files/PJSQYR2pS0IqE2BkWo92" alt=""><figcaption></figcaption></figure>
4. **Lead Revisit Notifications Toggle**:
   * Enable this toggle to receive notifications when a lead revisits and interacts with the bot.
   * For example, if a lead interacts with the bot, leaves, and then returns later, you will receive a notification about their revisit.

     <figure><img src="https://partners.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1613146696-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FZpVksvLNWoWVCzCZ4a1O%252Fuploads%252FOhJ4WLJNshsKLmuiR4ra%252Fimage.png%3Falt%3Dmedia%26token%3D8fd5de50-36bc-4969-9c54-2bad27a3e8d8&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=b340a3dc&#x26;sv=2" alt=""><figcaption></figcaption></figure>
5. **When to send Lead info** Here you can customize that when should the email notification should be triggerd wether:&#x20;
   1. Begining of the flow&#x20;
   2. 5 minutes later.&#x20;
   3. End of the flow

<figure><img src="/files/F9OY7lrLXXVlb2akvfhM" alt=""><figcaption></figcaption></figure>

6. **Save Changes**:

* Click the **Save Changes** button to apply your settings. Your email notifications will now be active as per your configuration.

<figure><img src="https://partners.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1613146696-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FZpVksvLNWoWVCzCZ4a1O%252Fuploads%252FHlx86k36cTYPBylULLm5%252Fimage.png%3Falt%3Dmedia%26token%3D709d7d8d-dd9f-45c1-8a51-0db455396755&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=85dcc60f&#x26;sv=2" alt=""><figcaption></figcaption></figure>


---

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