# WhatsApp Profile Settings

The **WhatsApp Profile** section in the BotPenguin platform is divided into two key sections:

1. **Phone Number Details**
2. **WhatsApp Public Profile**

**To view the whatsapp profile settings go to:**

a. Select your Whatsapp bot

b. Go to whatsapp Profile.

<figure><img src="/files/a4MChEUKo5eMMziR4qVt" alt=""><figcaption></figcaption></figure>

#### 1. Phone Number Details <a href="#id-1.-phone-number-details" id="id-1.-phone-number-details"></a>

This section provides crucial information about the phone number linked to your WhatsApp bot. Below are the details available:

* **Phone Number**: Displays the phone number associated with your bot.
* **Phone Number ID**: This ID is generated during the onboarding process on Meta and uniquely identifies your bot's phone number.
* **WABA ID (WhatsApp Business Account ID)**: A unique identifier for your WhatsApp Business Account, also created during Meta onboarding.
* **Access Token**: A unique token that allows your bot to interact with the WhatsApp Business API.
* **Messaging Limit**: Indicates the maximum number of messages your bot can send within a specified period.
* **Quality Rating**: Reflects the performance of your bot based on user interactions. A higher rating indicates better performance.
* **WhatsApp Business Account Name**: The name of your WhatsApp Business Account.

**Note:** Among these details, only the **WABA ID** and the **Access Token** are editable and accessible for configuration.

### 2. WhatsApp Public Profile <a href="#id-2.-whatsapp-public-profile" id="id-2.-whatsapp-public-profile"></a>

This section allows you to manage and customize your bot's public-facing profile on WhatsApp. Here’s what you can configure:

* **Profile Picture**: Upload and edit the profile picture displayed for your bot.
* **About Text**: Provide a short description about your bot or business.
* **Address**: Enter or update your company’s address.
* **Short Description**: Add a brief description of your company or product.
* **Email**: Specify an email address for customer inquiries or support.
* **Website URL**: Provide the link to your business’s website.
* **Category**: Choose the category that best describes your business.

**How to Access the WhatsApp Profile Section**

1. Log in to your BotPenguin account.
2. Navigate to your bot’s settings.
3. Select the **WhatsApp bot settings** option.
4. Click on **WhatsApp Profile** to view and edit the details.

This comprehensive setup ensures that your WhatsApp bot maintains a professional presence and operates seamlessly, meeting both functional and branding requirements.

<figure><img src="/files/6RQxhhvVh8MymU3WPGfz" alt=""><figcaption></figcaption></figure>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/whatsapp-profile-settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
