> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/whatsapp-profile-settings.md).

# WhatsApp Profile Settings

The **WhatsApp Profile** section in the BotPenguin platform is divided into two key sections:

1. **Phone Number Details**
2. **WhatsApp Public Profile**

**To view the whatsapp profile settings go to:**

a. Select your Whatsapp bot

b. Go to whatsapp Profile.

<figure><img src="/files/a4MChEUKo5eMMziR4qVt" alt=""><figcaption></figcaption></figure>

#### 1. Phone Number Details <a href="#id-1.-phone-number-details" id="id-1.-phone-number-details"></a>

This section provides crucial information about the phone number linked to your WhatsApp bot. Below are the details available:

* **Phone Number**: Displays the phone number associated with your bot.
* **Phone Number ID**: This ID is generated during the onboarding process on Meta and uniquely identifies your bot's phone number.
* **WABA ID (WhatsApp Business Account ID)**: A unique identifier for your WhatsApp Business Account, also created during Meta onboarding.
* **Access Token**: A unique token that allows your bot to interact with the WhatsApp Business API.
* **Messaging Limit**: Indicates the maximum number of messages your bot can send within a specified period.
* **Quality Rating**: Reflects the performance of your bot based on user interactions. A higher rating indicates better performance.
* **WhatsApp Business Account Name**: The name of your WhatsApp Business Account.

**Note:** Among these details, only the **WABA ID** and the **Access Token** are editable and accessible for configuration.

### 2. WhatsApp Public Profile <a href="#id-2.-whatsapp-public-profile" id="id-2.-whatsapp-public-profile"></a>

This section allows you to manage and customize your bot's public-facing profile on WhatsApp. Here’s what you can configure:

* **Profile Picture**: Upload and edit the profile picture displayed for your bot.
* **About Text**: Provide a short description about your bot or business.
* **Address**: Enter or update your company’s address.
* **Short Description**: Add a brief description of your company or product.
* **Email**: Specify an email address for customer inquiries or support.
* **Website URL**: Provide the link to your business’s website.
* **Category**: Choose the category that best describes your business.

**How to Access the WhatsApp Profile Section**

1. Log in to your BotPenguin account.
2. Navigate to your bot’s settings.
3. Select the **WhatsApp bot settings** option.
4. Click on **WhatsApp Profile** to view and edit the details.

This comprehensive setup ensures that your WhatsApp bot maintains a professional presence and operates seamlessly, meeting both functional and branding requirements.

<figure><img src="/files/6RQxhhvVh8MymU3WPGfz" alt=""><figcaption></figcaption></figure>