> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/getting-started.md).

# Getting Started

- [Introduction to BotPenguin](https://help.botpenguin.com/getting-started/introduction-to-botpenguin.md): Learn what BotPenguin is, how it works, and how you can build chatbots and AI agents to automate conversations, capture leads, and manage customer interactions across multiple channels.
- [Supported Platforms Overview](https://help.botpenguin.com/getting-started/supported-platforms-overview.md): BotPenguin enables you to deploy intelligent chatbots across multiple communication channels. Below is a quick overview of all supported platforms and what you can do with each.
- [System Requirements & Setup Checklist](https://help.botpenguin.com/getting-started/system-requirements-and-setup-checklist.md): This section contains essential information and prerequisites needed to run BotPenguin smoothly across all platforms.
- [Customer Panel — Complete Overview](https://help.botpenguin.com/getting-started/customer-panel-complete-overview.md): The Customer Panel is where you build, deploy, and manage your chatbots — handling everything from bot creation and live conversations to analytics, contacts, and your subscription, all in one place.