> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/getting-started.md).

# Getting Started

- [Introduction to BotPenguin](https://help.botpenguin.com/getting-started/introduction-to-botpenguin.md): Learn what BotPenguin is, how it works, and how you can build chatbots and AI agents to automate conversations, capture leads, and manage customer interactions across multiple channels.
- [Supported Platforms Overview](https://help.botpenguin.com/getting-started/supported-platforms-overview.md): BotPenguin enables you to deploy intelligent chatbots across multiple communication channels. Below is a quick overview of all supported platforms and what you can do with each.
- [System Requirements & Setup Checklist](https://help.botpenguin.com/getting-started/system-requirements-and-setup-checklist.md): This section contains essential information and prerequisites needed to run BotPenguin smoothly across all platforms.
- [Customer Panel — Complete Overview](https://help.botpenguin.com/getting-started/customer-panel-complete-overview.md): The Customer Panel is where you build, deploy, and manage your chatbots — handling everything from bot creation and live conversations to analytics, contacts, and your subscription, all in one place.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.botpenguin.com/getting-started.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.