> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/inbox-chats.md).

# Inbox/Chats

- [Inbox/Chats](https://help.botpenguin.com/inbox-chats/inbox-chats.md): The omni-channel Zeus of Inboxes, harness the power here.
- [Chats window](https://help.botpenguin.com/inbox-chats/inbox-chats/chats-window.md): This page contains all the necessary info about the chats section in Inbox panel.
- [Orders](https://help.botpenguin.com/inbox-chats/inbox-chats/orders.md): This page contains all the necessary information about the orders section of inbox panel.
- [Appointments](https://help.botpenguin.com/inbox-chats/inbox-chats/appointments.md): This section contains essential information and usage guidelines for managing Appointments inside the BotPenguin Inbox.
- [Contacts](https://help.botpenguin.com/inbox-chats/inbox-chats/contacts.md): This page contains the all necessary information about the contacts section in In box Panel.
- [Groups](https://help.botpenguin.com/inbox-chats/inbox-chats/groups.md): This page contains all the necessary information regarding the group section in inbox panel.
- [Live Chats](https://help.botpenguin.com/inbox-chats/inbox-chats/live-chats.md): Take over from BotPenguin, for personal attention to the users seamlessly.
- [Using Tags](https://help.botpenguin.com/inbox-chats/inbox-chats/using-tags.md): Assign tags and manage your conversations better