# Orders
### 1. Orders Header
* **Orders tab**\
Indicates you are viewing the list of customer orders inside the Inbox module.
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### 2. Search & Actions Bar (Top)
#### 🔍 Search Field
* **“Type name, email or phone, and press enter”**
* Allows searching orders by:
* Visitor name
* Email
* Phone number
#### Bulk Action Buttons (Right side)
These work on **selected orders**:
* **✔ Select / Confirm** – Activates bulk actions
* **👤 Assign** – Assign selected orders to an agent
* **🏷️ Tag** – Add or change tags for selected orders
* **⬇ Download** – Export/download order data
* **🗑 Delete** – Delete selected orders
*(Disabled until one or more orders are selected.)*
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### 3. Filter Option
#### đź”˝ Filter Button (Funnel icon)
* Used to narrow down orders based on:
* Order status
* Date range
* Payment status
* Tags
* Assigned agent
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### 4. Orders Table (Main Section)
Each row represents **one order**.
#### Columns Explained
1. **Visitor Name**
* Name of the customer who placed the order
* Clickable for order/customer details
* View the description of order in detail by clicking on the name
2. **Email**
* Customer’s email (or NA if not provided)
3. **Phone Number**
* Customer’s phone number
* Clickable to initiate chat or contact
4. **Order Date**
* Date and time when the order was created
5. **Item Count**
* Number of items included in the order
6. **Payment Status**
* Shows payment state (e.g., NA, Paid, Failed)
7. **Total**
* Total order amount
* Supports multiple currencies (â‚ą, $)
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### 5. Order Status Column
Shows the **current lifecycle state** of the order.
Common statuses:
* **Pending**
* **Processing**
* **On Hold**
* **Shipped**
* **Cancelled**
⬇️ **Dropdown** lets you change the order status directly from the table.
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### 6. Tag Column
* Displays the tag assigned to the order (e.g., *Assign*, *Test*, custom tags)
* Dropdown allows:
* Adding a new tag
* Updating or removing tags
Used for **classification, filtering, and workflows**.
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### 7. Actions Column (Per Order)
Icons available for each individual order:
* đź’¬ **Chat Icon**
* Opens conversation related to that order/customer
* đź—‘ **Delete Icon**
* Deletes the specific order
