# BotPenguin Documentation

## BotPenguin Resource Centre

- [Introduction to BotPenguin](https://help.botpenguin.com/getting-started/introduction-to-botpenguin.md): Learn what BotPenguin is, how it works, and how you can build chatbots and AI agents to automate conversations, capture leads, and manage customer interactions across multiple channels.
- [Supported Platforms Overview](https://help.botpenguin.com/getting-started/supported-platforms-overview.md): BotPenguin enables you to deploy intelligent chatbots across multiple communication channels. Below is a quick overview of all supported platforms and what you can do with each.
- [System Requirements & Setup Checklist](https://help.botpenguin.com/getting-started/system-requirements-and-setup-checklist.md): This section contains essential information and prerequisites needed to run BotPenguin smoothly across all platforms.
- [Customer Panel — Complete Overview](https://help.botpenguin.com/getting-started/customer-panel-complete-overview.md): The Customer Panel is where you build, deploy, and manage your chatbots — handling everything from bot creation and live conversations to analytics, contacts, and your subscription, all in one place.
- [Creating Your First Chatbot](https://help.botpenguin.com/bots/creating-your-first-chatbot.md): This section contains essential information and usage guidelines for understanding and creating chatbots inside BotPenguin.
- [Website / Mobile app Bot](https://help.botpenguin.com/bots/website-mobile-app-bot.md): This guide will walk you through the steps to create your Website bot
- [Website Chatbot Setup and installation](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation.md): This documentation explains how to create and deploy a website chatbot, covering setup, configuration, and go-live to help teams quickly enable customer engagement and support automation.
- [Install your Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot.md): Make your BotPenguin chatbot live on your website
- [Install your Website Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot.md): Kudos on making the chatbot, lets make it live now.
- [Install Website Chatbot on Custom Build Website](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-chatbot-on-custom-build-website.md): This page contains the tutorial on how to install the BotPenguin website bot on the custom-build website.
- [Install Website Bot on WordPress](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-bot-on-wordpress.md): This section contains essential guidelines for installing and configuring the BotPenguin website chatbot on WordPress.
- [Install Website Bot on Shopify](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-bot-on-shopify.md): This section contains essential information and step-by-step guidance for installing the BotPenguin Website Chatbot on a Shopify store.
- [Install Website Chatbot on Wix](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-chatbot-on-wix.md): This section contains a step-by-step process on how you can install a website chatbot on Wix.
- [Install Website Chatbot on Squarespace](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-chatbot-on-squarespace.md): This section contains step by step process of how you can install website chatbot on the Squarespace.
- [Install Website Chatbot on None/Not Sure](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-website-chatbot/install-website-chatbot-on-none-not-sure.md): Use this option when you are unsure about your website technology.
- [Install your Landing Page Bot](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-landing-page-bot.md): This section contains essential information and usage guidelines for installing and sharing the BotPenguin Landing Page Bot.
- [Install your Mobile App Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-mobile-app-chatbot.md): This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside a mobile application.
- [iOS (Swift / Objective-C)](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-mobile-app-chatbot/ios-swift-objective-c.md): This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside an iOS mobile application.
- [Android](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-mobile-app-chatbot/android.md): This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside an Android mobile application
- [React Native](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-mobile-app-chatbot/react-native.md): This section contains essential information and usage guidelines for installing the BotPenguin chatbot inside a React Native mobile application.
- [Other / Native Apps](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-your-mobile-app-chatbot/other-native-apps.md): This section explains how to install the BotPenguin chatbot in mobile applications built using native or non-listed frameworks.
- [Install Embedded Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/website-chatbot-setup-and-installation/install-your-chatbot/install-embedded-chatbot.md): The Embedded Chatbot lets you integrate your chatbot seamlessly into any webpage using a simple iframe code.
- [Website Manage Chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow.md): this section allows you to design, customize, and control how your chatbot interacts with users.
- [Create Chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [AI Agent Component](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow/ai-agent-component.md): This section contains essential information and usage guidelines for managing the AI Agent component inside BotPenguin ChatFlows.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/website-mobile-app-bot/website-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot.md): Learn how to train your website chatbot on different sources
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/website-mobile-app-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [Customize your Bot widget](https://help.botpenguin.com/bots/website-mobile-app-bot/customize-your-bot-widget.md): This page contains all the necessary information regarding the design section of the website chatbot settings.
- [Customize Website Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/customize-your-bot-widget/customize-website-chatbot.md): This page contains step by step tutorial on how to customize website Chatbot.
- [Customize Landing Page Bot](https://help.botpenguin.com/bots/website-mobile-app-bot/customize-your-bot-widget/customize-landing-page-bot.md): This page contains step by step tutorial on how to customize landing page bot.
- [Chatbot Settings](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings.md): This page contains section wise links of settings in the website bot.
- [Design](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/design.md): This page contains all the necessary information regarding the design section of the website chatbot settings.
- [Customize Website Chatbot](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/design/customize-website-chatbot.md): This page contains step by step tutorial on how to customize website Chatbot.
- [Customize Landing Page Bot](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/design/customize-landing-page-bot.md): This page contains step by step tutorial on how to customize landing page bot.
- [General](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/general.md): This page contains all the necessary information regarding the general section of the Website chatbot settings.
- [Alerts](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/alerts.md): This page contains all the necessary information in detail regarding the Alerts section of the website chatbot settings.
- [Triggers](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/triggers.md): This page contains all the necessary information in details regarding the Triggers sections of the website chatbot settings.
- [User Access](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/user-access.md): This page contains all the information regarding the User access section of the website chatbot settings in details.
- [Chat Window](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/chat-window.md): This page contains all the necessary information on how you can manage the chat-window of the bot in detail.
- [Transfer Chat to WhatsApp Functionality](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/chat-window/transfer-chat-to-whatsapp-functionality.md): This page contains step by step tutorial on how to use transfer chat to WhatsApp functionality.
- [AI settings](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-settings/ai-settings/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [AI Settings](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your Website Chatbot — including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Setting (Legacy)](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy.md): Configure AI-powered responses within your Chat Flow. This section covers persona setup, response scenarios, GPT credentials, and chat summaries for legacy AI Response users.
- [Basic Configuration](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy/basic-configuration.md)
- [Chatbot Persona](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy/chatbot-persona/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [AI Chat Summary](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/website-mobile-app-bot/ai-settings/ai-setting-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [Chatbot Templates](https://help.botpenguin.com/bots/website-mobile-app-bot/chatbot-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [3rd party Integrations](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [BotPenguin Integrations](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations.md): This page contains how you can integrate BotPenguin with available apps on the platform.
- [Integrate BotPenguin with Acuity Scheduling](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-acuity-scheduling.md)
- [Integrate BotPenguin with Claude](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-claude.md)
- [Integrate BotPenguin with Autopilot](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-autopilot.md)
- [Integrate BotPenguin with Deepseek](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-deepseek.md)
- [Integrate BotPenguin with Dropbox](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-dropbox.md)
- [Integrate BotPenguin with Messagebird](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-messagebird.md)
- [Integrate BotPenguin with Microsoft Teams](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-microsoft-teams.md): This page contains the stepwise tutorial for Teams integration with BotPenguin
- [Integrate BotPenguin with WooCommerce](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-woocommerce.md): This page contains the stepwise tutorial for WooCommerce Integration with BotPenguin.
- [Integrate BotPenguin with Firmao CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-firmao-crm.md)
- [Integrate BotPenguin with Capsule CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-capsule-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Facebook Pixels](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-facebook-pixels.md): Follow this step-by-step guide to integrate Facebook Pixel with your BotPenguin account effectively.
- [Integrate BotPenguin with Elevio CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-elevio-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Close CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-close-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with CalendarHero CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-calendarhero-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Extraaedge CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-extraaedge-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Infobip CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-infobip-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Sheets](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-sheets.md): This page contains the stepwise tutorial for the integration of Google Sheets with BotPenguin
- [Integrate BotPenguin with Google Calendar](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-calendar.md): This is a step by step guide to showcase the integration of Google Calendar with BotPenguin
- [Integrate BotPenguin with MoEngage](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-moengage.md): By syncing chatbot conversations with MoEngage, you can track user journeys, segment audiences, and trigger campaigns without manual effort.
- [Integrate BotPenguin with Joget](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-joget.md)
- [Integrate BotPenguin with Google Task](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-task.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Gemini](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-gemini.md): This page provides an in-depth guide on integrating BotPenguin with Google Gemini.
- [Integrate BotPenguin with HelpShift CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-helpshift-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zendesk CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zendesk-crm.md): This section contains essential information and usage guidelines for managing Zendesk Integration with a Website bot inside BotPenguin.
- [Integrate BotPenguin with LeadSquared CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-leadsquared-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho Desk](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-desk.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with SupportBee CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-supportbee-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Wealthbox CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-wealthbox-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Brevo (formally SendInBlue)](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-brevo-formally-sendinblue.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Apptivo CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-apptivo-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Freshdesk CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-freshdesk-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Help Desk CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-help-desk-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helpcrunch CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-helpcrunch-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Jira CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-jira-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with KarmaCRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-karmacrm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with LiveAgent CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-liveagent-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with NetHunt CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-nethunt-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Plivo CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-plivo-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Recurly CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-recurly-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Shipway CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-shipway-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with TeamGate CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-teamgate-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho Projects](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-projects.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Drive](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-drive.md): This page contains all the step by step information of how you can integrate the Google Drive with BotPenguin.
- [Integrate BotPenguin with Agile CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-agile-crm.md): This help document explains how to integrate Agile CRM with BotPenguin, including how to obtain all required details from your Agile CRM account and complete the connection successfully.
- [Integrate BotPenguin with Pipedrive](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-pipedrive.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Drip CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-drip-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with GetResponse](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-getresponse.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Groove](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-groove.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helpdocs](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-helpdocs.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Bitrix24](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-bitrix24.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Freshworks CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-freshworks-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Insightly CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-insightly-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Nimble CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-nimble-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Nutshell CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-nutshell-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with OpenRouter](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Integrate BotPenguin with OntraPort CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-ontraport-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with HubSpot](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-hubspot.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with WebHoper](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-webhoper.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with EngageBay](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-engagebay.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with FrontApp](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-frontapp.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Copper CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-copper-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Salesflare](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-salesflare.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with No CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-no-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helprace](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-helprace.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Flowlu](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-flowlu.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Pipeline](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-pipeline.md): This section contains essential information and usage guidelines for integrating Pipeline CRM with BotPenguin.
- [Integrate BotPenguin with Zingtree](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zingtree.md): This page contains the stepwise tutorial for the integration with BotPenguin page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Salesforce](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-salesforce.md): Streamline customer interactions and sales workflows — directly from your chatbot to your Salesforce CRM.
- [Integrate BotPenguin with Chakra CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-chakra-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Simplybook](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-simplybook.md): This guide provides a step-by-step walkthrough for integrating Simplybook with BotPenguin.
- [Integrate BotPenguin with Gitbook](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-gitbook.md): Follow this step-by-step guide to integrate your GitBook account with BotPenguin. Once integrated, BotPenguin can use the content from your GitBook to train the bot effectively.
- [Integrate BotPenguin with GoHigh Level](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-gohigh-level.md): This is the guide for integrating BotPenguin with GoHighLevel Integration
- [Integrate BotPenguin with Voxloud](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-voxloud.md)
- [Integrate BotPenguin with Twilio](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-twilio.md): This page provides a step-by-step guide on integration of BotPenguin with Twilio
- [Integrate BotPenguin with Shopify](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-shopify.md): This page offers a step by step guide into connecting BotPenguin with Shopify
- [Integrate BotPenguin with Razorpay](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-razorpay.md): This page contains al the necessary information on how you can interate the Razorpay with Botepenguin
- [Integrate BotPenguin with Pabbly](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [Integrate BotPenguin with Outlook](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-outlook.md)
- [Integrate BotPenguin with OnPipeline](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-onpipeline.md)
- [Integrate BotPenguin with Notion](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-notion.md)
- [Integrate BotPenguin with Kylas CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-kylas-crm.md): Integrating BotPenguin with Kylas CRM allows seamless lead capturing and management. Follow these detailed steps to complete the integration:
- [Integrate BotPenguin with Google Analytics](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-analytics.md): This page contains step by step information on how you can integrate the Google Analytics with the BotPenguin.
- [Integrate BotPenguin with FirstPromoter](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-firstpromoter.md): This guide provides step-by-step instructions for integrating BotPenguin with First Promoter
- [Guidelines for Google Tag Manager](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/guidelines-for-google-tag-manager.md): This is a guide for the usage of Google Tag Manager with BotPenguin
- [Integrate Botpenguin with Google Contacts](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-google-contacts.md): This page includes all the necessary information on how you can integrate the Google contacts with Botpenguin in details
- [Integrate Botpenguin with Zoho CRM](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-crm-1.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [Integrate BotPenguin with Zapier](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [Integrate BotPenguin with Make.com](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/botpenguin-integrations/integrate-botpenguin-with-make.com.md): This page contains step by step guide on how you can integrate the make.com with BotPenguin.
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/website-mobile-app-bot/3rd-party-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [How to use Transfer chat to WhatsApp functionality](https://help.botpenguin.com/bots/website-mobile-app-bot/how-to-use-transfer-chat-to-whatsapp-functionality.md): This guide will describe you how to transfer your chat to the whatsapp.
- [How to differentiate the Internal vs External Name](https://help.botpenguin.com/bots/website-mobile-app-bot/how-to-differentiate-the-internal-vs-external-name.md): This section contains essential information and usage guidelines for managing Internal and External Bot Names inside BotPenguin.
- [Whatsapp Bot](https://help.botpenguin.com/bots/whatsapp-bot.md)
- [Bot Setup](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup.md): Step by step Guide to set your Bot.
- [WhatsApp Bot Creation with Manual Onboarding](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding.md): This page contains end to end guide to create the WhatsApp Bot with manual onboarding process
- [Prerequisites for WhatsApp Bots](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/prerequisites-for-whatsapp-bots.md): This page contains the info about all you need to create WhatsApp Bot
- [Create a Meta App](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/create-a-meta-app.md): This page contains information on how to create the Meta app.
- [Register & Verify your WhatsApp Number](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/register-and-verify-your-whatsapp-number.md): This page contains information on how to register and verify WhatsApp number on Meta
- [Subscribe WA webhook with BotPenguin](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/subscribe-wa-webhook-with-botpenguin.md): This page contains the information on how to configure the Webhook for WhatsApp account
- [Update WA account Payment Method](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/update-wa-account-payment-method.md): This page contains the information in how you can assign the payment method to any WhatsApp Account
- [Assign System User to WhatsApp Account](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/assign-system-user-to-whatsapp-account.md): This page contains the information in how you can assign system user to the WhatsApp Account
- [Getting all the necessary details from Meta Developer Dashboard](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/getting-all-the-necessary-details-from-meta-developer-dashboard.md): This page contain the information about the key details that you need to copy from Meta dashboard.
- [Choose your Local Storage Region](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-manual-onboarding/choose-your-local-storage-region.md)
- [WhatsApp Bot Creation with Automated onboarding](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-bot-creation-with-automated-onboarding.md): This section contains essential information and usage guidelines for managing WhatsApp bot setup inside BotPenguin.
- [Set up Meta Business Manager and Business Portfolio](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/set-up-meta-business-manager-and-business-portfolio.md): This article contains essential information and setup guidelines for creating a Meta Business Manager account and Business Portfolio, which are required prerequisites for manually connecting a WhatsAp
- [Requirements for the Migration](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/requirements-for-the-migration.md): Before initiating the migration of your WhatsApp Business Account to BotPenguin, please ensure that the following requirements are fulfilled.
- [Getting a Blue Tick (previously Green Tick) on WhatsApp](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/getting-a-blue-tick-previously-green-tick-on-whatsapp.md): This page contains the information on process for getting green tick on WhatsApp business API account.
- [Whatsapp Co-existence Feature](https://help.botpenguin.com/bots/whatsapp-bot/bot-setup/whatsapp-co-existence-feature.md): Step by Step Guide to use the Whatsapp Co existence feature to connect your Whatsapp business account in your phone and in Whatsapp Chatbot.
- [Manage Chatflow](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [WhatsApp Payment Components](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/whatsapp-payment-components.md): Want to take in payments from WhatsApp? You've come to the right place!
- [Integrations Component](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/integrations-component.md): This page dives into detail on how we can get information by integrating the components.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [Google Calendar Appointment](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/google-calendar-appointment.md): Step by Step Guide to Configure the Google Calendar Component in your Chatflow
- [Appointment Drip Campaign Setup](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/google-calendar-appointment/appointment-drip-campaign-setup.md): This guide explains how to create and manage an Appointment-based WhatsApp Drip Campaign in BotPenguin, using the Drip Campaign module.
- [How to use Suggestions in Chat component](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/how-to-use-suggestions-in-chat-component.md): The Suggestions feature in the Chat component allows you to show AI-powered quick reply options to users, helping them ask relevant questions easily and improving conversation flow.
- [How to Copy a WhatsApp Bot from One Account to Another](https://help.botpenguin.com/bots/whatsapp-bot/manage-chatflow/how-to-copy-a-whatsapp-bot-from-one-account-to-another.md): Step to Step Guide to copy a Whatsapp Bot from one account to another.
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/whatsapp-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [Whatsapp Automation](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation.md): Automate customer engagement with Whatsapp.
- [Whatsapp Widget](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-widget.md): This section contains a quick guide on how to create and install a chatbot Widget.
- [WhatsApp Template Setup](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-template-setup.md): This Page contains the information about configuring WA Templates.
- [WhatsApp Catalog Setup](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-catalog-setup.md): Showcase your products directly inside WhatsApp
- [WhatsApp Flows (Forms) Setup](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-flows-forms-setup.md): This page contains the detailed description of the forms setup in BotPenguin.
- [WhatsApp Broadcast Setup](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-broadcast-setup.md): This section contains a quick guide on how to create and use the Broadcasts in the WhatsApp Chatbot
- [WhatsApp Drip Campaigns Setup](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-drip-campaigns-setup.md): This section contains a quick guide on how to create and use the Drip Campaigns in the WhatsApp, Telegram and Facebook Bot
- [WhatsApp Conversations & Flow Builder](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/whatsapp-conversations-and-flow-builder.md)
- [Send WhatsApp notifications using the BotPenguin APIs](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/send-whatsapp-notifications-using-the-botpenguin-apis.md): This page contains the Information on how can you send WhatsApp Notifications from your platform using the BotPenguin APIs
- [Migration Of Whatsapp Account from other platforms to BotPenguin](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/migration-of-whatsapp-account-from-other-platforms-to-botpenguin.md): This page contains the information for migrating and using your whatsapp account that was created on other platforms in BotPenguin.
- [How to Upload a Profile Photo on WhatsApp (Meta Business Suite)](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-automation/how-to-upload-a-profile-photo-on-whatsapp-meta-business-suite.md)
- [AI Settings](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your WhatsAp Chatbot — including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Setting (Legacy)](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy.md): Configure AI-powered responses within your Chat Flow. This section covers persona setup, response scenarios, GPT credentials, and chat summaries for legacy AI Response users.
- [Basic Configuration](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/whatsapp-bot/ai-settings/ai-setting-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [WhatApp Chatbot Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings.md): This page contains section wise links of all the settings of the Whatsapp bot
- [General Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/general-settings.md): This page contains all the necessary information regarding the general section of the whatsapp bot settings
- [Triggers Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/triggers-settings.md): This page contains all the necessary information in details regarding the Triggers sections of the WhatsApp chatbot settings.
- [Alerts Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/alerts-settings.md): This page contains all the necessary details about the Alerts section of the Whatsapp bot settings
- [WhatsApp Profile Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/whatsapp-profile-settings.md)
- [API Key Settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/api-key-settings.md): The API Key section in WhatsApp Bot Settings allows you to connect your BotPenguin WhatsApp bot with a custom-developed application using WhatsApp Cloud API.
- [AI settings](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/whatsapp-bot/whatapp-chatbot-settings/ai-settings/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Pre-Built Chatflow Templates](https://help.botpenguin.com/bots/whatsapp-bot/pre-built-chatflow-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [Pre built Message Templates](https://help.botpenguin.com/bots/whatsapp-bot/pre-built-chatflow-templates/pre-built-message-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [Set Meta Message Template](https://help.botpenguin.com/bots/whatsapp-bot/pre-built-chatflow-templates/set-meta-message-template.md): This document explains how to create WhatsApp Message Templates in BotPenguin, covering every step end-to-end—from template meta details to submission for Meta (WhatsApp) approval.
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [BotPenguin Integrations](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations.md): This page contains how you can integrate BotPenguin with available apps on the platform.
- [Integrate BotPenguin with Salla](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-salla.md)
- [Integrate BotPenguin with Acuity](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-acuity.md)
- [Integrate BotPenguin with Joget](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-joget.md)
- [Integrate BotPenguin with Zid](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zid.md)
- [Integrate BotPenguin with Claude](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-claude.md)
- [Integrate BotPenguin with Deepseek](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-deepseek.md)
- [Integrate BotPenguin with Dropbox](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-dropbox.md)
- [Integrate BotPenguin with Zohocommerce](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zohocommerce.md)
- [Integrate BotPenguin with Microsoft Teams](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-microsoft-teams.md): This page contains the stepwise tutorial for Teams integration with BotPenguin
- [Integrate with Payfast Payment Method](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-with-payfast-payment-method.md)
- [Integrate BotPenguin with WooCommerce](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-woocommerce.md): This page contains the stepwise tutorial for WooCommerce Integration with BotPenguin.
- [Integrate BotPenguin with Autopilot](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-autopilot.md)
- [Integrate Whatsapp Bot with Telr Payments](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-whatsapp-bot-with-telr-payments.md)
- [Integrate BotPenguin with Firmao CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-firmao-crm.md)
- [Integrate BotPenguin with Capsule CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-capsule-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Facebook Pixels](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-facebook-pixels.md): Follow this step-by-step guide to integrate Facebook Pixel with your BotPenguin account effectively.
- [Integrate BotPenguin with Elevio CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-elevio-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Close CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-close-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with CalendarHero CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-calendarhero-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Extraaedge CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-extraaedge-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Infobip CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-infobip-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Sheets](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-sheets.md): This page contains the stepwise tutorial for the integration of Google Sheets with BotPenguin
- [Integrate BotPenguin with Google Calendar](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-calendar.md): This is a step by step guide to showcase the integration of Google Calendar with BotPenguin
- [Integrate BotPenguin with Google Task](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-task.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Gemini](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-gemini.md): This page provides an in-depth guide on integrating BotPenguin with Google Gemini.
- [Integrate BotPenguin with HelpShift CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-helpshift-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zendesk CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zendesk-crm.md): Seamlessly connect your BotPenguin chatbots with Zendesk CRM to capture, organize, and manage customer conversations in real time.
- [Integrate BotPenguin with LeadSquared CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-leadsquared-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho Desk](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-desk.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with SupportBee CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-supportbee-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Wealthbox CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-wealthbox-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Brevo (formally SendInBlue)](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-brevo-formally-sendinblue.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Apptivo CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-apptivo-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Freshdesk CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-freshdesk-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Help Desk CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-help-desk-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helpcrunch CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-helpcrunch-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Jira CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-jira-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with KarmaCRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-karmacrm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with LiveAgent CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-liveagent-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with NetHunt CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-nethunt-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Plivo CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-plivo-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Recurly CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-recurly-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Shipway CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-shipway-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with TeamGate CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-teamgate-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho Projects](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-projects.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zoho CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Google Drive](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-drive.md): This page contains all the step by step information of how you can integrate the Google Drive with BotPenguin.
- [Integrate BotPenguin with Agile CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-agile-crm.md): This help document explains how to integrate Agile CRM with BotPenguin, including how to obtain all required details from your Agile CRM account and complete the connection successfully.
- [Integrate BotPenguin with Pipedrive](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-pipedrive.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Drip CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-drip-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with GetResponse](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-getresponse.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Groove](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-groove.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helpdocs](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-helpdocs.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Bitrix24](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-bitrix24.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Freshworks CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-freshworks-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Insightly CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-insightly-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Nimble CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-nimble-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Nutshell CRM:-](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-nutshell-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with OpenRouter](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Integrate BotPenguin with OntraPort CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-ontraport-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with HubSpot](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-hubspot.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with WebHoper](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-webhoper.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with EngageBay](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-engagebay.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with FrontApp](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-frontapp.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Copper CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-copper-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Salesflare](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-salesflare.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with No CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-no-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Helprace](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-helprace.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Flowlu](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-flowlu.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Pipeline](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-pipeline.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Zingtree](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zingtree.md): This page contains the stepwise tutorial for the integration with BotPenguin page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Salesforce](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-salesforce.md): Streamline customer interactions and sales workflows — directly from your chatbot to your Salesforce CRM.
- [Integrate BotPenguin with Chakra CRM:-](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-chakra-crm.md): This page contains the stepwise tutorial for the integration with BotPenguin
- [Integrate BotPenguin with Simplybook](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-simplybook.md): This guide provides a step-by-step walkthrough for integrating Simplybook with BotPenguin.
- [Integrate BotPenguin with Gitbook](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-gitbook.md): Follow this step-by-step guide to integrate your GitBook account with BotPenguin. Once integrated, BotPenguin can use the content from your GitBook to train the bot effectively.
- [Integrate BotPenguin with GoHigh Level](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-gohigh-level.md): This is the guide for integrating BotPenguin with GoHighLevel Integration
- [Integrate BotPenguin with Voxloud](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-voxloud.md)
- [Integrate BotPenguin with ViaSocket](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-viasocket.md)
- [Integrate BotPenguin with Twilio](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-twilio.md): This page provides a step-by-step guide on integration of BotPenguin with Twilio
- [Integrate BotPenguin with Shopify](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-shopify.md): This page offers a step by step guide into connecting BotPenguin with Shopify
- [Integrate BotPenguin with Razorpay](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-razorpay.md): This page contains al the necessary information on how you can interate the Razorpay with Botepenguin
- [Integrate BotPenguin with Pabbly](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [Integrate BotPenguin with Outlook](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-outlook.md): By syncing chatbot interactions with Outlook, you can generate, schedule, and send emails automatically—improving response times and communication efficiency.
- [Integrate BotPenguin with OnPipeline](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-onpipeline.md)
- [Integrate BotPenguin with Notion](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Integrate BotPenguin with MoEngage](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-moengage.md): By syncing chatbot conversations with MoEngage, you can track user journeys, segment audiences, and trigger campaigns without manual effort.
- [Integrate BotPenguin with Kylas CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-kylas-crm.md): Integrating BotPenguin with Kylas CRM allows seamless lead capturing and management. Follow these detailed steps to complete the integration:
- [Integrate BotPenguin with Google Analytics](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-analytics.md): This page contains step by step information on how you can integrate the Google Analytics with the BotPenguin.
- [Integrate BotPenguin with FirstPromoter](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-firstpromoter.md): This guide provides step-by-step instructions for integrating BotPenguin with First Promoter
- [Guidelines for Google Tag Manager](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/guidelines-for-google-tag-manager.md): This is a guide for the usage of Google Tag Manager with BotPenguin
- [Integrate Botpenguin with Google Contacts](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-google-contacts.md): This page includes all the necessary information on how you can integrate the Google contacts with Botpenguin in details
- [Integrate Botpenguin with Zoho CRM](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zoho-crm-1.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [Integrate BotPenguin with Zapier](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [Integrate BotPenguin with Make.com](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-make.com.md): This page contains step by step guide on how you can integrate the make.com with BotPenguin.
- [Integrate BotPenguin with Messagebird](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-messagebird.md): This page contains step by step guide on how you can integrate the messagebird with BotPenguin.
- [Integrate BotPenguin with Worldpay](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/botpenguin-integrations/integrate-botpenguin-with-worldpay.md): Learn how to setup Worldpay with BotPenguin to enable smooth purchses
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/whatsapp-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [Changing a Whatsapp bots number](https://help.botpenguin.com/bots/whatsapp-bot/changing-a-whatsapp-bots-number.md)
- [Deleting a WhatsApp Bot](https://help.botpenguin.com/bots/whatsapp-bot/changing-a-whatsapp-bots-number/deleting-a-whatsapp-bot.md): This section contains essential information and usage guidelines for deleting a WhatsApp number from a bot and making it available for use on standard WhatsApp or WhatsApp Business accounts.
- [Reconnecting Whatsapp Bot](https://help.botpenguin.com/bots/whatsapp-bot/changing-a-whatsapp-bots-number/reconnecting-whatsapp-bot.md): This page contains the information for reconnecting your whatsapp bot with your registered number
- [WhatsApp Business API Pricing — Meta (Conversation-based)](https://help.botpenguin.com/bots/whatsapp-bot/whatsapp-business-api-pricing-meta-conversation-based.md)
- [What to Do If WhatsApp Display Name Is Approved but Not Visible](https://help.botpenguin.com/bots/whatsapp-bot/what-to-do-if-whatsapp-display-name-is-approved-but-not-visible.md)
- [Instagram Bot](https://help.botpenguin.com/bots/instagram-bot.md)
- [Bot Setup](https://help.botpenguin.com/bots/instagram-bot/bot-setup.md): This section contains essential information and usage guidelines for creating and managing your Instagram Chatbot inside BotPenguin.
- [Edit and Manage Chatflow](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/instagram-bot/edit-and-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [AI Settings](https://help.botpenguin.com/bots/instagram-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your Instagam Chatbot —including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Settings (Legacy)](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/instagram-bot/ai-settings/ai-settings-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [Instagram Chatbot Settings](https://help.botpenguin.com/bots/instagram-bot/instagram-chatbot-settings.md): This page contains all the necessary information regarding all Instagram chatbot setting.
- [General](https://help.botpenguin.com/bots/instagram-bot/instagram-chatbot-settings/general.md): This section contains essential information and usage guidelines for configuring the core interaction settings of your Instagram chatbot inside BotPenguin.
- [AI settings](https://help.botpenguin.com/bots/instagram-bot/instagram-chatbot-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/instagram-bot/instagram-chatbot-settings/ai-settings/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Triggers](https://help.botpenguin.com/bots/instagram-bot/instagram-chatbot-settings/triggers.md): This page contains all the necessary information in details regarding the Triggers sections of the website chatbot settings.
- [Instagram Automation](https://help.botpenguin.com/bots/instagram-bot/instagram-automation.md): This and the following pages contain an in-depth guide into the world of Instagram Automation
- [Instagram Drip Campaign](https://help.botpenguin.com/bots/instagram-bot/instagram-automation/instagram-drip-campaign.md): Automate scheduled Instagram messages using drip campaigns triggered by subscribers or groups.
- [Instagram Broadcast](https://help.botpenguin.com/bots/instagram-bot/instagram-automation/instagram-broadcast.md): Want to Broadcast Messages using Instagram? You've come to the right spot.
- [Instagram Auto-Replies](https://help.botpenguin.com/bots/instagram-bot/instagram-automation/instagram-auto-replies.md): This page will give an in-depth guide into Instagram Auto Replies, and he methodology of configuring them.
- [Instagram Widgets](https://help.botpenguin.com/bots/instagram-bot/instagram-automation/instagram-widgets.md): Widgets help you route users to your Instagram bot using shareable links and QR codes, making it easy to start conversations from anywhere.
- [Pre-Built Chatbot Templates](https://help.botpenguin.com/bots/instagram-bot/pre-built-chatbot-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/instagram-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [Claude](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/claude.md)
- [Deepseek](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/deepseek.md)
- [Dropbox](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/dropbox.md)
- [Gemini](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/gemini.md)
- [Notion](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Pabbly](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [SimplyBook](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/simplybook.md)
- [Zapier](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [OpenRouter](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/instagram-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [Facebook Bot](https://help.botpenguin.com/bots/facebook-bot.md): Get started with your Facebook business movement
- [Bot Setup](https://help.botpenguin.com/bots/facebook-bot/bot-setup.md): This section contains essential information and usage guidelines for managing Facebook bot setup inside BotPenguin.
- [Edit and Manage Chatflow](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/facebook-bot/edit-and-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/facebook-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [Facebook Automation](https://help.botpenguin.com/bots/facebook-bot/facebook-automation.md): Automate conversations on Facebook Messenger using AI Agents, predefined flows, broadcasts, drip campaigns, and smart triggers.
- [Facebook Broadcast Feature](https://help.botpenguin.com/bots/facebook-bot/facebook-automation/facebook-broadcast-feature.md): Want to Broadcast Messages using facebook? You've come to the right spot.
- [Facebook Drip Campaign](https://help.botpenguin.com/bots/facebook-bot/facebook-automation/facebook-drip-campaign.md): Automate scheduled facebook messages using drip campaigns triggered by subscribers or groups.
- [Facebook Widgets](https://help.botpenguin.com/bots/facebook-bot/facebook-automation/facebook-widgets.md): Widgets help you route users to your facebook bot using shareable links and QR codes, making it easy to start conversations from anywhere.
- [Facebook Auto-Reply Feature](https://help.botpenguin.com/bots/facebook-bot/facebook-automation/facebook-auto-reply-feature.md): This page contains step by step tutorial on how to use auto reply to FB feature
- [AI Settings](https://help.botpenguin.com/bots/facebook-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your Facebook Chatbot —including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Settings (Legacy)](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/facebook-bot/ai-settings/ai-settings-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [Facebook Chatbot Settings](https://help.botpenguin.com/bots/facebook-bot/facebook-chatbot-settings.md): This page contains all the necessary information regarding all Facebook chatbot setting.
- [General](https://help.botpenguin.com/bots/facebook-bot/facebook-chatbot-settings/general.md): A detailed guide on all the instructions present on the Facebook Settings Page
- [AI settings](https://help.botpenguin.com/bots/facebook-bot/facebook-chatbot-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/facebook-bot/facebook-chatbot-settings/ai-settings/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Triggers](https://help.botpenguin.com/bots/facebook-bot/facebook-chatbot-settings/triggers.md): This page contains all the necessary information in details regarding the Triggers sections of the website chatbot settings.
- [Pre-Built Chatbot Templates](https://help.botpenguin.com/bots/facebook-bot/pre-built-chatbot-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [Reconnecting Facebook Chatbot](https://help.botpenguin.com/bots/facebook-bot/reconnecting-facebook-chatbot.md): This is a description of how to reconnect your Facebook chatbot after it has been disconnected.
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [Claude](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/claude.md)
- [Deepseek](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/deepseek.md)
- [Dropbox](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/dropbox.md)
- [Gemini](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/gemini.md)
- [Notion](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Pabbly](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [SimplyBook](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/simplybook.md)
- [Zapier](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [OpenRouter](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/facebook-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [Telegram Bot](https://help.botpenguin.com/bots/telegram-bot.md)
- [Bot Setup](https://help.botpenguin.com/bots/telegram-bot/bot-setup.md): This section contains a tutorial on how to create a Telegram Chatbot, edit the bot's chat flow and bot's settings.
- [Connect Telegram Using Bot Token](https://help.botpenguin.com/bots/telegram-bot/connect-telegram-using-bot-token.md): This page tells the process of connecting the telegram chatbot using bot token
- [Edit and Manage Chatflow](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/telegram-bot/edit-and-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [AI Settings](https://help.botpenguin.com/bots/telegram-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin's AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your Telegram Chatbot —including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Settings (Legacy)](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/telegram-bot/ai-settings/ai-settings-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [Telegram Automation](https://help.botpenguin.com/bots/telegram-bot/telegram-automation.md): Guide to automate your Telegram.
- [Telegram Broadcast Feature](https://help.botpenguin.com/bots/telegram-bot/telegram-automation/telegram-broadcast-feature.md): Want to Broadcast Messages using Instagram? You've come to the right spot.
- [Drip Campaign Setup](https://help.botpenguin.com/bots/telegram-bot/telegram-automation/drip-campaign-setup.md)
- [Telegram Widgets](https://help.botpenguin.com/bots/telegram-bot/telegram-automation/telegram-widgets.md): Widgets help you route users to your Telegram bot using shareable links and QR codes, making it easy to start conversations from anywhere.
- [Telegram Chatbot Settings](https://help.botpenguin.com/bots/telegram-bot/telegram-chatbot-settings.md): This page contains section wise links of all the settings in the Telegram bot.
- [General](https://help.botpenguin.com/bots/telegram-bot/telegram-chatbot-settings/general.md): This page contains all the necessary information regarding the General section of the Telegram Chatbot settings
- [Telegram Profile](https://help.botpenguin.com/bots/telegram-bot/telegram-chatbot-settings/telegram-profile.md): This section contains all the information regarding the telegram profile section of the Telegram bot settings
- [AI settings](https://help.botpenguin.com/bots/telegram-bot/telegram-chatbot-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Telegram Triggers](https://help.botpenguin.com/bots/telegram-bot/telegram-chatbot-settings/telegram-triggers.md)
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/telegram-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [Claude](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/claude.md)
- [Deepseek](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/deepseek.md)
- [Dropbox](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/dropbox.md)
- [Gemini](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/gemini.md)
- [Notion](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Pabbly](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [SimplyBook](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/simplybook.md)
- [Zapier](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [OpenRouter](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/telegram-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [MS Teams Bot](https://help.botpenguin.com/bots/ms-teams-bot.md)
- [Bot Setup](https://help.botpenguin.com/bots/ms-teams-bot/bot-setup.md): This page contains information on how to create Microsoft teams, bot on Microsoft developer panel.
- [Edit and Manage Chatflow](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/ms-teams-bot/edit-and-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [Pre-Built Chatbot Templates](https://help.botpenguin.com/bots/ms-teams-bot/pre-built-chatbot-templates.md): This section provides step-by-step instructions and guidelines for using pre-built chatbot templates in BotPenguin to quickly create message templates for campaigns.
- [AI Settings](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin's AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your MS Teams Chatbot —including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Settings (Legacy)](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/ms-teams-bot/ai-settings/ai-settings-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/ms-teams-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [MS Team Settings](https://help.botpenguin.com/bots/ms-teams-bot/ms-team-settings.md): The MS Teams General Settings section allows you to configure your bot’s core behavior on Microsoft Teams.
- [General Settings](https://help.botpenguin.com/bots/ms-teams-bot/ms-team-settings/general-settings.md): Configure your MS Teams Bot Settings with this Guide.
- [AI Settings](https://help.botpenguin.com/bots/ms-teams-bot/ms-team-settings/ai-settings.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/ms-teams-bot/ms-team-settings/ai-settings/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/ms-teams-bot/ms-team-settings/ai-settings/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [Claude](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/claude.md)
- [Deepseek](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/deepseek.md)
- [Dropbox](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/dropbox.md)
- [Gemini](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/gemini.md)
- [Notion](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Pabbly](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [SimplyBook](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/simplybook.md)
- [Zapier](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/ms-teams-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [SMS Bot](https://help.botpenguin.com/bots/sms-bot.md)
- [Bot Setup and Installation](https://help.botpenguin.com/bots/sms-bot/bot-setup-and-installation.md): This section contains the steps on how to create a SMS chatbot, access the bot, and install a SMS bot .
- [Edit and Manage Chatflow](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow.md): The Edit & Manage Chatflow section allows you to design, customize, and control how your chatbot interacts with users through structured conversational flows.
- [Create Chatflow](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/create-chatflow.md): Create Chatbot allows you to build and configure your AI-powered assistant by selecting a platform, defining goals, and customizing its behavior inside BotPenguin.
- [Multiple Flows (Redirect Component)](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/multiple-flows-redirect-component.md): This page explains how to create multiple flows within your Website Bot and connect them using the Redirect component
- [Components in Chatflow](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/components-in-chatflow.md): This page contains information about the chat components which can be used in canvas.
- [Request Information](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/components-in-chatflow/request-information.md): This section contains essential information and usage guidelines for using the Request Information Chat Components inside BotPenguin.
- [Send Information](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/components-in-chatflow/send-information.md): Contains information about the chat components in send information.
- [Trigger Actions](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/components-in-chatflow/trigger-actions.md): Contains information about the chat components in trigger actions.
- [Sending Emoji's On BotPenguin](https://help.botpenguin.com/bots/sms-bot/edit-and-manage-chatflow/components-in-chatflow/sending-emojis-on-botpenguin.md): This page guides user's on how they can introduce emoji's in their chatflow.
- [Install SMS Bot](https://help.botpenguin.com/bots/sms-bot/install-sms-bot.md): Deploy your BotPenguin chatbot on SMS to enable seamless text-based conversations. Choose from supported SMS installation methods to connect with customers on any mobile device.
- [Twilio](https://help.botpenguin.com/bots/sms-bot/install-sms-bot/twilio.md): This section contains essential information and usage guidelines for installing and configuring an SMS chatbot using Twilio in BotPenguin.
- [Romulus](https://help.botpenguin.com/bots/sms-bot/install-sms-bot/romulus.md)
- [Train Your AI Chatbot](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot.md)
- [Best Practices for Training Your AI](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/best-practices-for-training-your-ai.md): This page highlights the best approaches for training your AI.
- [Website](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/website.md): Want to train the bot on a website? Do it with this step by step guide!
- [File Upload](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/file-upload.md): Upload files to train your chatbot. Use PDF, DOCX, CSV, PPT and much more
- [Google Sheets](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/google-sheets.md): This guide provides step-by-step instructions to setup your Google Sheet training with BotPenguin.
- [FAQs](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/faqs.md): This page gives an in-depth guide into the FAQ section of "Training your AI Bot"
- [Conversation History](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/conversation-history.md): Analyze the questions the bot was unable to answer using Unanswered Questions.
- [Other Sources](https://help.botpenguin.com/bots/sms-bot/train-your-ai-chatbot/other-sources.md): This section provides an overview of training your AI-powered chatbot using BotPenguin, including connecting external sources for enhanced knowledge.\_
- [SMS Automation](https://help.botpenguin.com/bots/sms-bot/sms-automation.md): SMS Automation enables you to send timely, personalized text messages to your contacts using Broadcasts and Drip Campaigns.
- [SMS Broadcast](https://help.botpenguin.com/bots/sms-bot/sms-automation/sms-broadcast.md): SMS Broadcasts allow you to send one-time SMS messages to a selected group of contacts instantly or at a scheduled time.
- [SMS Drip Campaign](https://help.botpenguin.com/bots/sms-bot/sms-automation/sms-drip-campaign.md)
- [SMS Bot Settings](https://help.botpenguin.com/bots/sms-bot/sms-bot-settings.md): This section contains essential information and usage guidelines for configuring and managing SMS bot settings inside BotPenguin.
- [AI Settings](https://help.botpenguin.com/bots/sms-bot/ai-settings.md): This page contains the information on how you can use the BotPenguin's AI to enhance your chatbot capabilities.
- [AI Settings (Latest)](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-latest.md): This section covers all configuration options available under AI Settings for your SMS Chatbot —including prompt setup, communication style, metadata extraction, and advanced model configuration.
- [AI Settings (Legacy)](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Basic Configuration](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy/basic-configuration.md)
- [Configuring Chatbot Scenarios](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy/configuring-chatbot-scenarios.md): Utilize chatbot scenarios to respond to user inputs using pre-defined messages, or redirect them to different flows using the power of artificial intelligence
- [Chatbot Persona](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy/chatbot-persona.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [AI Chat Summary](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy/ai-chat-summary.md): This section contains essential information and usage guidelines for managing AI-generated chat summaries inside BotPenguin Inbox.
- [How to get the GPT Assistant key and connect it with the bot](https://help.botpenguin.com/bots/sms-bot/ai-settings/ai-settings-legacy/how-to-get-the-gpt-assistant-key-and-connect-it-with-the-bot.md): This guide will help us to understand regarding GPT Assistant and how it is integrated with the Bot.
- [3rd Party Apps Integrations](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations.md): This page contains how 3rd party integrations works with BotPenguin.
- [ChatGPT](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/chatgpt.md): Ready to ride the GPT wave? Read all about how to join the automation revolution with BotPenguin here.
- [Claude](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/claude.md)
- [Deepseek](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/deepseek.md)
- [Dropbox](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/dropbox.md)
- [Gemini](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/gemini.md)
- [Notion](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/notion.md): Sync your Notion workspace content directly with BotPenguin to train your chatbot’s AI.
- [Pabbly](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/pabbly.md): This guide provides step-by-step instructions on how to integrate Pabbly with BotPenguin to collect leads captured on BotPenguin and transfer them to a third-party application, such as Google Sheets.
- [SimplyBook](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/simplybook.md)
- [Zapier](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/zapier.md): This page contains the step wise tutorial for the integration of Zoho CRM with BotPenguin.
- [OpenRouter](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/openrouter.md): This page gives the description of how to integrate BotPenguin with OpenRouter
- [Create your custom integration or My Integrations](https://help.botpenguin.com/bots/sms-bot/3rd-party-apps-integrations/create-your-custom-integration-or-my-integrations.md): This page contains the details tutorial on how one can build integration with BotPenguin
- [Creating AI agents in BotPenguin](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin.md): This guide walks you through the step-by-step process of creating a custom AI Agent within the BotPenguin platform.
- [Agent vs Bot](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-vs-bot.md): What is the difference between an AI and a bot? Learn the same here!
- [Setting Up Your AI Agent](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent.md): This section allows you to shape the behavior, tone, logic, and intelligence of your AI Agent.
- [Setting Up Your AI Agent: Guidelines and Best Practices](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/setting-up-your-ai-agent-guidelines-and-best-practices.md): This page comprises of the best practices for making AI Agent.
- [Basic Configuration](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/basic-configuration.md): This section enables you to define how your AI Agent introduces itself and greets users. It lays the foundational identity and tone for your agent.
- [Prompt Style](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/prompt-style.md): This page guides the user on how to configure the prompts of their AI Agent.
- [API Request Tool](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/api-request-tool.md): This section contains essential information and usage guidelines for managing and using the API Request tool within AI Agents on BotPenguin.
- [Communication Style](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/communication-style.md): Configure the communication style of the Agent
- [Meta Data](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/meta-data.md): Use this section to configure which custom or system attributes your AI Agent should detect, extract, and act upon during conversations.
- [Agent Profile Setup: Core Instructions & Best Practices](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/agent-profile-setup-core-instructions-and-best-practices.md): This page describes the properties for the best properties of the AI Agents
- [Conversation Flow Setup & Best Practices](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/setting-up-your-ai-agent/conversation-flow-setup-and-best-practices.md): This page gives the detailed description of the flow setup of AI Agent's, and how best to configure the flow.
- [Training your AI Agent](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent.md): Centralize and manage all the knowledge sources your AI Agent should learn from—web content, internal files, and structured FAQs. This section defines what your agent knows.
- [Website](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent/website.md): Use this section to feed knowledge into your AI Agent by training it on specific URLs or entire websites. Organize, retrain, and manage data sources with full visibility and control.
- [Google Sheets](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent/google-sheets.md): Use this section to feed knowledge into your AI Agent by training it on specific URLs of Google sheets. Organize, retrain, and manage data sources with full visibility and control.
- [File Upload](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent/file-upload.md): Upload internal or external files to enrich your AI Agent’s knowledge. Train your agent on formats like PDFs, spreadsheets, and more—enabling it to answer questions using structured file content.
- [FAQ's](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent/faqs.md): Train your AI Agent using question–answer pairs.
- [Un-answered Questions](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/training-your-ai-agent/un-answered-questions.md): This section helps you identify customer queries that your AI agent was unable to answer correctly.
- [Install AI Agents](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents.md): This section provides the scripts, instructions, and integration options to go live effortlessly.
- [Install Agent on Website](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-website.md): This section contains essential information and usage guidelines for installing an AI Agent on your website inside BotPenguin.
- [Install Agent on Whatsapp](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agent-on-whatsapp.md): This section contains essential information and step-by-step guidance for installing and connecting your Agent with WhatsApp inside BotPenguin.
- [Install Agents on Instagram](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agents-on-instagram.md): This section contains essential information and usage guidelines for installing and connecting an AI Agent to your Instagram account inside BotPenguin.
- [Install Agents on Telegram](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/install-ai-agents/install-agents-on-telegram.md): This section contains essential information and step-by-step guidance for installing and connecting your Agent with Telegram inside BotPenguin.
- [Agent Settings](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings.md): The Agent Settings section allows you to manage how your AI agent performs and presents itself across different platforms.
- [Web Platform](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings/web-platform.md): The Web Platforms section of Agent Settings is where you define how your chatbot behaves on your website or landing page.
- [WhatsApp](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings/whatsapp.md): This page depicts Connecting Agent to Whatsapp
- [Instagram](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings/instagram.md): It allows you to connect your AI agent with Instagram Direct Messages (DMs).
- [Telegram](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings/telegram.md): It allows you to connect your AI agent with Telegram so it can automatically respond to user messages, qualify leads, answer questions, and hand over conversations to human agents.
- [Voice Bot](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/agent-settings/voice-bot.md): This section contains essential information and usage guidelines for creating and managing Voice Bots inside BotPenguin.
- [Adding Custom CSS to Chat Window](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/adding-custom-css-to-chat-window.md): This section contains essential information and usage guidelines for applying advanced custom CSS to the AI Agent chat window inside BotPenguin.
- [Customizing the Launcher Icon](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/customizing-the-launcher-icon.md): This section contains essential information and usage guidelines for customizing the launcher icon of an AI Agent using custom CSS inside BotPenguin.
- [Advance AI Settings](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/advance-ai-settings.md): Use this section to connect your agent to powerful AI models and fine-tune how they operate at scale.
- [Social Media Widgets](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/social-media-widgets.md): This section contains a quick guide on how to create and install a chatbot Widget.
- [Whatsapp Widget](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/social-media-widgets/whatsapp-widget.md): This section contains a quick guide on how to create and install a chatbot Widget.
- [Instagram Widget](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/social-media-widgets/instagram-widget.md): Widgets help you route users to your Instagram bot using shareable links and QR codes, making it easy to start conversations from anywhere.
- [Telegram Widget](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/social-media-widgets/telegram-widget.md): Widgets help you route users to your Telegram bot using shareable links and QR codes, making it easy to start conversations from anywhere.
- [How To Transfer A Chat To Another Agent](https://help.botpenguin.com/ai-agents/creating-ai-agents-in-botpenguin/how-to-transfer-a-chat-to-another-agent.md): This guide explains how to transfer a chat to another agent using the BotPenguin Inbox.
- [Inbox/Chats](https://help.botpenguin.com/inbox-chats/inbox-chats.md): The omni-channel Zeus of Inboxes, harness the power here.
- [Chats window](https://help.botpenguin.com/inbox-chats/inbox-chats/chats-window.md): This page contains all the necessary info about the chats section in Inbox panel.
- [Orders](https://help.botpenguin.com/inbox-chats/inbox-chats/orders.md): This page contains all the necessary information about the orders section of inbox panel.
- [Contacts](https://help.botpenguin.com/inbox-chats/inbox-chats/contacts.md): This page contains the all necessary information about the contacts section in In box Panel.
- [Groups](https://help.botpenguin.com/inbox-chats/inbox-chats/groups.md): This page contains all the necessary information regarding the group section in inbox panel.
- [Live Chats](https://help.botpenguin.com/inbox-chats/inbox-chats/live-chats.md): Take over from BotPenguin, for personal attention to the users seamlessly.
- [Using Tags](https://help.botpenguin.com/inbox-chats/inbox-chats/using-tags.md): Assign tags and manage your conversations better
- [Analytics](https://help.botpenguin.com/analytics/analytics.md): Find out the most about your chatbot using the Analytics tab.
- [Analytics Overview](https://help.botpenguin.com/analytics/analytics/analytics-overview.md): Get a complete overview of how your bots are performing across messages, leads, engagement, and conversations.
- [Chatbot Engagement](https://help.botpenguin.com/analytics/analytics/chatbot-engagement.md): This guide provides deep insights into how users interact with your chatbot across sessions, messages, and resolutions.
- [Live Chat Analytics](https://help.botpenguin.com/analytics/analytics/live-chat-analytics.md): The Live Chat Analytics section helps you track, measure, and improve the performance of your human-assisted chat conversations.
- [AI Analytics](https://help.botpenguin.com/analytics/analytics/ai-analytics.md): This guide provides insights into user feedback, common conversation topics, and the overall quality of AI responses, enabling continuous improvement of your AI Agent.
- [Voice Analytics](https://help.botpenguin.com/analytics/analytics/voice-analytics.md): This section provides insights into how users interact with your voice-enabled AI agents.
- [Subscription Plans](https://help.botpenguin.com/subscription/subscription-plans.md): This guide explains how to view, upgrade, downgrade your BotPenguin subscription from the dashboard.
- [Whatsapp Only Plans](https://help.botpenguin.com/subscription/whatsapp-only-plans.md): This guide explains how to view, upgrade and manage the Whatsapp - Only Plans.
- [Buying Add-Ons](https://help.botpenguin.com/subscription/buying-add-ons.md): Add-on allow you to purchase additional limits on top of your existing BotPenguin subscription so your bots continue running without interruption.
- [Current Plan](https://help.botpenguin.com/subscription/current-plan.md): View your Current plan details on this screen.
- [Managing Billing & Invoices](https://help.botpenguin.com/subscription/managing-billing-and-invoices.md): This guide explains how to manage your billing details, billing address, and invoices from the BotPenguin Subscriptions section.
- [Pricing FAQs](https://help.botpenguin.com/subscription/pricing-faqs.md): This page answers the most common questions related to pricing, plans, billing, and add-ons on BotPenguin. It is structured for easy reading in GitBook.
- [Settings](https://help.botpenguin.com/settings/settings.md): The following page gives an in-depth guidance into the Settings section of BotPenguin
- [Users & Teams Management](https://help.botpenguin.com/settings/users-and-teams-management.md): Give the gift of BotPenguin, make your team smarter. Manage them here.
- [Creating and Managing Teams](https://help.botpenguin.com/settings/users-and-teams-management/creating-and-managing-teams.md): This page contains all the necessary information regarding the "Teams" section of the BotPenguin platform.
- [Setting Business Hours](https://help.botpenguin.com/settings/users-and-teams-management/setting-business-hours.md): This section contains essential information and usage guidelines for managing business hours inside BotPenguin.
- [Adding Team Members](https://help.botpenguin.com/settings/users-and-teams-management/adding-team-members.md): This section contains essential information and usage guidelines for managing team members inside BotPenguin.
- [Creating and Managing Roles](https://help.botpenguin.com/settings/users-and-teams-management/creating-and-managing-roles.md): This section contains essential information and usage guidelines for managing roles and permissions inside BotPenguin.
- [Using Teams in Chatflow](https://help.botpenguin.com/settings/users-and-teams-management/using-teams-in-chatflow.md): This section contains essential information and usage guidelines for configuring chat assignment logic inside BotPenguin.
- [Managing Custom Attribute](https://help.botpenguin.com/settings/managing-custom-attribute.md): This page contains step by step process of how you can create and manage the custom attribute in BotPenguin.
- [Manage Tags](https://help.botpenguin.com/settings/manage-tags.md): This page contains all the information regarding the tags how you can easily create and manage tags.
- [Manage Custom Status](https://help.botpenguin.com/settings/manage-custom-status.md)
- [Quick Replies](https://help.botpenguin.com/settings/quick-replies.md): Want to reply at lightening speed? This page contains a step-by-step guide on setting up and using Quick Replies.
- [Custom Tabs](https://help.botpenguin.com/settings/custom-tabs.md): This page contains a detailed guide on the meaning and creation of custom tabs for all King plan users.
- [3rd Party APIs](https://help.botpenguin.com/settings/3rd-party-apis.md): This section is a guide on the 3rd Party Apps API section of BotPenguin
- [Integrations](https://help.botpenguin.com/settings/integrations.md): Find the detailed guide to integration BotPenguin's AI Agent with every integration available.
- [Acuity](https://help.botpenguin.com/settings/integrations/acuity.md): Learn using a step-by-step guide on how to integrate Acuity Scheduling with AI Agents
- [N8N](https://help.botpenguin.com/settings/integrations/n8n.md): This section contains essential information and usage guidelines for integrating N8N with BotPenguin.
- [All Pay](https://help.botpenguin.com/settings/integrations/all-pay.md): Learn using a step-by-step guide on how to integrate AllPay with AI Agents
- [Bitrix](https://help.botpenguin.com/settings/integrations/bitrix.md): Learn using a step-by-step guide on how to integrate Bitrix with AI Agents
- [ChatGPT](https://help.botpenguin.com/settings/integrations/chatgpt.md): Learn using a step-by-step guide on how to integrate ChatGPT with AI Agents
- [DeepGram](https://help.botpenguin.com/settings/integrations/deepgram.md): Learn using a step-by-step guide on how to integrate DeepGram with AI Agents
- [Eleven Labs](https://help.botpenguin.com/settings/integrations/eleven-labs.md): This section contains essential information and usage guidelines for integrating ElevenLabs voice capabilities inside BotPenguin.
- [Get Response](https://help.botpenguin.com/settings/integrations/get-response.md): Learn using a step-by-step guide on how to integrate SendinBlue CRM with AI Agents
- [Go High Level (GHL)](https://help.botpenguin.com/settings/integrations/go-high-level-ghl.md): Learn using a step-by-step guide on how to integrate Go High Level with AI Agents
- [Google Sheets](https://help.botpenguin.com/settings/integrations/google-sheets.md): This section contains essential information and usage guidelines for integrating and using Google Sheets within BotPenguin AI Agents.
- [Google Calendar](https://help.botpenguin.com/settings/integrations/google-calendar.md): Learn using a step-by-step guide on how to integrate Google Calendar with AI Agents
- [Google Tasks](https://help.botpenguin.com/settings/integrations/google-tasks.md): Learn using a step-by-step guide on how to integrate Google Tasks with AI Agents
- [Google Contacts](https://help.botpenguin.com/settings/integrations/google-contacts.md): Learn using a step-by-step guide on how to integrate Google Contacts with AI Agents
- [Hubspot](https://help.botpenguin.com/settings/integrations/hubspot.md): This page is a detailed description on how to integrate HubSpot with BotPenguin Agent
- [Hume](https://help.botpenguin.com/settings/integrations/hume.md): This section contains essential information and usage guidelines for configuring and using the Hume integration inside BotPenguin.
- [Mem0](https://help.botpenguin.com/settings/integrations/mem0.md): This page tells the details of how to integrate Mem0 with the platform.
- [Model Context Protocol (MCP)](https://help.botpenguin.com/settings/integrations/model-context-protocol-mcp.md): This section contains essential information and usage guidelines for integrating and managing MCP tools inside BotPenguin.
- [Message Bird](https://help.botpenguin.com/settings/integrations/message-bird.md): Learn using a step-by-step guide on how to integrate Message Bird with AI Agents
- [OpenRouter](https://help.botpenguin.com/settings/integrations/openrouter.md): This section contains essential information and usage guidelines for integrating OpenRouter with BotPenguin.
- [Odoo](https://help.botpenguin.com/settings/integrations/odoo.md): Learn using a step-by-step guide on how to integrate Odoo with AI Agents
- [Pipedrive](https://help.botpenguin.com/settings/integrations/pipedrive.md): Learn using a step-by-step guide on how to integrate Pipedrive with AI Agents
- [Plivo](https://help.botpenguin.com/settings/integrations/plivo.md): Learn using a step-by-step guide on how to integrate Plivo with AI Agents
- [RazorPay](https://help.botpenguin.com/settings/integrations/razorpay.md): Learn using a step-by-step guide on how to integrate RazorPay with AI Agents
- [SalesForce](https://help.botpenguin.com/settings/integrations/salesforce.md)
- [SendinBlue CRM](https://help.botpenguin.com/settings/integrations/sendinblue-crm.md): Learn using a step-by-step guide on how to integrate SendinBlue CRM with AI Agents
- [Simplybook](https://help.botpenguin.com/settings/integrations/simplybook.md): Learn using a step-by-step guide on how to integrate Simplybook with AI Agents
- [Twilio](https://help.botpenguin.com/settings/integrations/twilio.md): Learn using a step-by-step guide on how to integrate Twilio with AI Agents
- [Zendesk](https://help.botpenguin.com/settings/integrations/zendesk.md)
- [Zoho CRM](https://help.botpenguin.com/settings/integrations/zoho-crm.md): This page is a detailed description on how to integrate Zoho CRM with BotPenguin Agent
- [Notifications](https://help.botpenguin.com/settings/notifications.md): All your important alerts, organized and customizable.
- [Managing My Account](https://help.botpenguin.com/settings/managing-my-account.md): This page and the following documents detail the outline of "My Account" Tab in BotPenguin
- [Account](https://help.botpenguin.com/settings/managing-my-account/account.md): This section tells us how to configure the Account section of the BotPenguin Platform
- [Password](https://help.botpenguin.com/settings/managing-my-account/password.md): This page contains all the necessary information regarding the passwords section in BotPenguin
- [Multi-Factor Authentication (MFA)](https://help.botpenguin.com/settings/managing-my-account/multi-factor-authentication-mfa.md): This section contains essential information and usage guidelines for setting up and managing Multi-Factor Authentication inside your account.
- [FAQs](https://help.botpenguin.com/faqs/faqs.md): This is the repository of all frequently asked questions and their answers
- [Onboarding FAQs](https://help.botpenguin.com/faqs/faqs/onboarding-faqs.md): This section deals with key FAQs regarding user onboarding to the BotPenguin
- [Bot Installation FAQs](https://help.botpenguin.com/faqs/faqs/bot-installation-faqs.md): This section contains the FAQs related to the installation of various type of bot
- [Inbox FAQs](https://help.botpenguin.com/faqs/faqs/inbox-faqs.md): This section contains FAQs related to the inbox section
- [Profile, Team & Notifications FAQs](https://help.botpenguin.com/faqs/faqs/profile-team-and-notifications-faqs.md): This section contains FAQs related to the profile, Team and notification section
- [Analytics FAQs](https://help.botpenguin.com/faqs/faqs/analytics-faqs.md): This section contains FAQs related to the Analytics section
- [Chat Flow FAQs](https://help.botpenguin.com/faqs/faqs/chat-flow-faqs.md): This section contains the FAQs related to the creating the chat flow
- [Bot Settings FAQs](https://help.botpenguin.com/faqs/faqs/bot-settings-faqs.md): This section contains all FAQs related to the Bot Settings.
- [WhatsApp FAQs](https://help.botpenguin.com/faqs/faqs/whatsapp-faqs.md): This section includes FAQs regarding WhatsApp Chatbots and Pricing
- [Subscription FAQs](https://help.botpenguin.com/faqs/faqs/subscription-faqs.md): This section contains all FAQs related to the subscriptions and plans.
- [ChatGPT FAQs](https://help.botpenguin.com/faqs/faqs/chatgpt-faqs.md): Find the answers to the most asked questions about BotPenguin's integration with ChatGPT
- [Common Errors & Troubleshooting](https://help.botpenguin.com/faqs/common-errors-and-troubleshooting.md): This section contains most occurring errors and how you can troubleshoot them to fix.
- [Meta Ads](https://help.botpenguin.com/faqs/meta-ads.md): Meta Click-to-WhatsApp Ads allow you to run ads on Facebook or Instagram that open a WhatsApp chat when users click them.
- [Meta Errors in BotPenguin](https://help.botpenguin.com/faqs/meta-errors-in-botpenguin.md): This page contains a comprehensive guide on all the common errors of Meta on BotPenguin
- [Common Meta Issues](https://help.botpenguin.com/faqs/common-meta-issues.md): This page will solve your common issues faced with meta
- [Contacts & Chats APIs](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis.md): The Contacts & Chats APIs allow you to programmatically manage contacts, retrieve chat and lead data, update user statuses, and modify chat records from any external system or integration.
- [GET — Segments / Groups](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/get-segments-groups.md): Retrieve all groups configured in your BotPenguin account.
- [GET — Chats / Leads Listing](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/get-chats-leads-listing.md): Retrieve a paginated list of chats or leads and their metadata for a specific bot. Use the type parameter to switch between leads and non-lead chats.
- [POST — Add WhatsApp Contact](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/post-add-whatsapp-contact.md): Import one or more WhatsApp contacts into BotPenguin. Use this API to create new contacts or update existing ones with profile details including name, email, phone, tags, and custom attributes.
- [POST — Get User Inbox](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/post-get-user-inbox.md): Retrieve a paginated list of contacts and their conversation metadata from the BotPenguin inbox. Supports filtering by platform, agent, status, tags, segments, date ranges, and more.
- [PUT — Update User Status](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/put-update-user-status.md): Update the status of one or more contacts in your BotPenguin inbox. Currently supports marking contacts as DELETED.
- [PUT — Update Chat / Lead Data](https://help.botpenguin.com/api-documentation/contacts-and-chats-apis/put-update-chat-lead-data.md): Create or update a lead's profile data in BotPenguin. As soon as a user opens the bot, a UUID is generated for that session — pass it along with the bot and customer IDs to create or update the lead's
- [WhatsApp Cloud API](https://help.botpenguin.com/api-documentation/whatsapp-cloud-api.md): This page contains all the open APIs available for the WhatsApp
- [GET — Templates List](https://help.botpenguin.com/api-documentation/whatsapp-cloud-api/get-templates-list.md): Retrieve all WhatsApp templates associated with a bot, across all statuses — APPROVED, PENDING, REJECTED, and DRAFT. Use this to render, manage, or trigger templates programmatically.
- [POST WhatsApp Template Message](https://help.botpenguin.com/api-documentation/whatsapp-cloud-api/post-whatsapp-template-message.md): This article contains essential information and usage guidelines for sending WhatsApp Template Messages through the BotPenguin API.
- [POST — Send WhatsApp Message](https://help.botpenguin.com/api-documentation/whatsapp-cloud-api/post-send-whatsapp-message.md): Use this API to send a WhatsApp message to a specific user — either a plain text message or a media message with an image and caption. The recipient is identified by their WhatsApp number with country
- [API Access Token](https://help.botpenguin.com/developers-guide/api-access-token.md): This guide will tell you how you can access the API Token on the BotPenguin Platform
- [Using Third-Party APIs with BotPenguin](https://help.botpenguin.com/developers-guide/using-third-party-apis-with-botpenguin.md): This section is a guide on the 3rd Party Apps API section of BotPenguin
- [Webhooks](https://help.botpenguin.com/developers-guide/webhooks.md): This is a description of the webhooks section under the "Developer" tab in BotPenguin.
- [Logging a Support Ticket on BotPenguin](https://help.botpenguin.com/platform-guidelines-and-trainings/logging-a-support-ticket-on-botpenguin.md): This section contains essential information and usage guidelines for creating and managing support tickets inside BotPenguin.
- [Recovering Your Restricted Meta Account](https://help.botpenguin.com/platform-guidelines-and-trainings/recovering-your-restricted-meta-account.md)
- [Unlock Power of BotPenguin](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin.md): This Page contains guides on some of the key functionality that everyone should be aware to fully unlock the power of the BotPenguin.
- [Call external APIs in your chat flows](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/call-external-apis-in-your-chat-flows.md): This page contains information about how you can call external APIs in your chat flows.
- [Unlock BotPenguin AI](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/unlock-botpenguin-ai.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Support Agent guide](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/support-agent-guide.md): This page contains all the necessary information regarding the live chat, how a agent can use that functionality in detail.
- [Send WhatsApp notifications using the BotPenguin APIs](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/send-whatsapp-notifications-using-the-botpenguin-apis.md): This page contains the Information on how can you send WhatsApp Notifications from your platform using the BotPenguin APIs
- [Chatbot User Authentication](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/chatbot-user-authentication.md): This page contains all the necessary information regrading how you can authenticate users which are coming to your chatbot.


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