# Platform Guidelines and Trainings

- [Logging a Support Ticket on BotPenguin](https://help.botpenguin.com/platform-guidelines-and-trainings/logging-a-support-ticket-on-botpenguin.md): This section contains essential information and usage guidelines for creating and managing support tickets inside BotPenguin.
- [Recovering Your Restricted Meta Account](https://help.botpenguin.com/platform-guidelines-and-trainings/recovering-your-restricted-meta-account.md)
- [Unlock Power of BotPenguin](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin.md): This Page contains guides on some of the key functionality that everyone should be aware to fully unlock the power of the BotPenguin.
- [Call external APIs in your chat flows](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/call-external-apis-in-your-chat-flows.md): This page contains information about how you can call external APIs in your chat flows.
- [Unlock BotPenguin AI](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/unlock-botpenguin-ai.md): This page contains the information on how you can use the BotPenguin AI to enhance your chatbot capabilities.
- [Support Agent guide](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/support-agent-guide.md): This page contains all the necessary information regarding the live chat, how a agent can use that functionality in detail.
- [Send WhatsApp notifications using the BotPenguin APIs](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/send-whatsapp-notifications-using-the-botpenguin-apis.md): This page contains the Information on how can you send WhatsApp Notifications from your platform using the BotPenguin APIs
- [Chatbot User Authentication](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/chatbot-user-authentication.md): This page contains all the necessary information regrading how you can authenticate users which are coming to your chatbot.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.botpenguin.com/platform-guidelines-and-trainings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.