> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/platform-guidelines-and-trainings/unlock-power-of-botpenguin/send-whatsapp-notifications-using-the-botpenguin-apis.md).

# Send WhatsApp notifications using the BotPenguin APIs

Before we start, Let's understand the basic workflow.

### Workflow for sending WhatsApp notifications <a href="#workflow-for-sending-whatsapp-notifications" id="workflow-for-sending-whatsapp-notifications"></a>

<figure><img src="https://help.botpenguin.com/~gitbook/image?url=https%3A%2F%2F1745791824-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252FAPDb8cKQtGlIAfgHjcsQ%252Fuploads%252FZvGm35sl9foia6oHPQwl%252Ffile.excalidraw.svg%3Falt%3Dmedia%26token%3Db241d8f9-691c-4d3e-800c-c5f644ddab72&#x26;width=768&#x26;dpr=4&#x26;quality=100&#x26;sign=21e00b46&#x26;sv=2" alt=""><figcaption></figcaption></figure>

### Setting up WhatsApp Notifications <a href="#setting-up-whatsapp-notifications" id="setting-up-whatsapp-notifications"></a>

To create a notification bot with BotPenguin, follow these steps:

**Step 1: Get Your API Key**

* Start by obtaining your API key for integration. Refer to the below doc for more details

[📄WhatsApp Cloud API](https://help.botpenguin.com/~/changes/483/api-references/whatsapp-cloud-api)

**Step 2: Setup the WebHook Endpoint**

* Configure the WebHook endpoint where your bot will send and receive messages. Refer to the below doc for more details

[📄WhatsApp Cloud API](https://help.botpenguin.com/~/changes/483/api-references/whatsapp-cloud-api)

**Step 3: Create Notification Templates**

* Ensure you've created the required notification templates that your bot will use for messaging.

**Step 4: Retrieve Notification Templates**

* Call the "Get Template API" to retrieve all the templates you've created. Refer to the below doc for more details

[GET Templates List](https://help.botpenguin.com/~/changes/483/api-references/whatsapp-cloud-api/get-templates-list)

**Step 5: Send Messages**

* Utilize the "POST WhatsApp Template API" to send messages using the templates. Refer to the below doc for more details

[POST WhatsApp Template Message](https://help.botpenguin.com/~/changes/483/api-references/whatsapp-cloud-api/post-whatsapp-template-message)

**Step 6: Configure Webhook Handling**

* Implement the necessary code to handle the webhook on the configured endpoint. This is where your bot will receive and process incoming messages and notifications.

**Step 7: You're Done!**

* With these steps completed, your notification bot is ready to send and receive messages using your templates, ensuring efficient and effective communication with your audience.