🟩March '24 Releases

This Page contains the information of the releases of BotPenguin

Release 3.5.3

Release Summary Date: 10 March 2024

Tested on: 15 March 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 123.0.6312.59 (Official Build) (arm64)

βœ… Indonesian Language added in BotPenguin

We've expanded language support by adding Hebrew to our platform, enabling you to create chatbots in multiple languages.

βœ… Chat Transcript Download Functionality

Now Customer is able to download the chat transcript from the inbox for any of its leads. We are providing a button for the file in the inbox section for downloading the same.

βœ… Platform Enhancements and Customer Success Issues

  • Fixed the "Smart question does not recognize keywords with spaces in them" issue

  • Messenger hide header buttons is live

  • Partner type text change on Onboarding for Reseller

  • Dynamic Status for Inbox is Live

  • Live chat Join user info and Ask for a rating once the session closes is Live

  • Feature: Api comp not working properly by client - is Resolved and Live

  • Conversation history export not working on live resolved and is Live

  • Chatbot Status On/Off Not Working Issue is resolved and is Live

  • Portuguese Localization changes are Live

  • Api url and token change for Whitelabel is Live

  • Whatsapp Bot bugs in Settings section - fixed and are Live

  • Agent ability to send WA Templates issue - fixed and Live

  • File component added in Telegram is Live

  • Show agent name when the live chat accepted is Live

  • Call to action background and text color changes is Live

  • Live Chat Initiate text color changing functionality is Live

  • New line format maintained in bot builder preview is Live

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Release 3.5.2

Release Summary Date: 9 March 2024

Tested on: 8 March 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 122.0.6261.129 (Official Build) (arm64)

βœ… Bugs and Other UI Enhancements

  • Broadcast export issue is live

  • Service pipeline fixed

  • MS TEAM AI issues of AI setting not working is live.

  • AI Scrapping Issue patch

  • The user is able to edit and delete quick replies within the inbox that is live.

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Release 3.5.1

Release Summary Date: 2 March 2024

Tested on: 1 March 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 121.0.6167.184 (Official Build) (arm64)

βœ… Hubspot integration in the subscription section for capturing deals on HubSpot.

For BotPenguin our system is creating deals on Hubspot whenever the customer upgrades his/her account.

βœ… Bugs and Other UI Enhancements

  • MUI inbox has been successfully resolved, and the patch is now live.

  • Greetings and Acknowledgement scenario handling for previous conversation flow in AI is Live.

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