# Account

## Interactive Guide

{% embed url="<https://app.arcade.software/share/g1NhwiuEOE98fEQzGwuk>" %}

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## What is the Account Section

The **Account section** in BotPenguin allows you to manage and update your **personal details**, **contact preferences**, and **company information**—all from a single dashboard. This section is structured for clarity and control, helping users keep their profiles, business contacts, and organizational details accurate and up to date. Whether you're customizing your profile or updating your company’s industry classification, the Account section keeps your data organized and ready for platform use.

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## Benefits of the Account Section

* **Centralized Information**: Update all key account-related details in one place.
* **Business Profile Management**: Ensure your business contacts and branding are always current.
* **Company Insights Alignment**: Tailor your company information to match platform features with your industry and scale.

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## Guidance Video

{% embed url="<https://youtu.be/Z5lnaiAOdKM?feature=shared>" %}

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## How to use the Accounts Section on BotPenguin

1. **Log in to Your BotPenguin Account**\
   Visit app.botpenguin.com and log in using your registered credentials.
2. **Navigate to the Sidebar**\
   On the left-hand sidebar, scroll down and click on **"More"**, located just beneath the Help Center.
3. **Access My Account**\
   From the expanded menu, click on **"My Account"**. By default, the **Account** tab will open first.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FCY8FLqmouCXawfO3gl5O%2Fimage.png?alt=media&#x26;token=3e237aa2-f318-47f6-9851-7828d642e804" alt=""><figcaption></figcaption></figure>

4. **Edit Profile Information**\
   In the first card labeled **Profile Information**, you can update your **profile picture**, **name**, **email address**, **connected phone number**, and select your **preferred platform language**. After making the changes, click **Submit** to save them.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FOHvZdwKiCUMSLrvR4IYr%2FScreenshot%202025-08-03%20at%208.52.37%E2%80%AFPM.png?alt=media&#x26;token=27c3943a-a13a-40b0-b5f0-24f6e28d5860" alt=""><figcaption></figcaption></figure>

5. **Edit Primary Contact Information**\
   The second card is titled **Primary Contact Information**. Here, enter or update the **primary contact name**, **business title**, **business email address**, and **business phone number**. Once complete, click **Submit** to save your updates.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F8ZhHaonDxjFgkC0ftDbH%2FScreenshot%202025-08-03%20at%208.53.19%E2%80%AFPM.png?alt=media&#x26;token=5f8d5106-b713-4157-bb7b-8871387f6d80" alt=""><figcaption></figcaption></figure>

6. **Configure Company Information**\
   The third card is **Company Information**. In this section, you can modify your **company name**, select your **industry** from options like Finance, Education, Food, Automotive, etc., choose your **company size** from the dropdown (e.g., 1–10, 10–100, 100–1000+), and enter your **company website**. After updating, click **Submit** to finalize the changes.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FiYXDe4ZPrLDewplATyns%2FScreenshot%202025-08-03%20at%208.53.38%E2%80%AFPM.png?alt=media&#x26;token=8274b593-8eb3-47cc-b239-5ba6ed4eb568" alt=""><figcaption></figcaption></figure>

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## FAQ's

<details>

<summary>Where can I find the Account section in my dashboard?</summary>

Go to **More → My Account**, and the **Account** tab will be the first screen you see.

</details>

<details>

<summary>Can I change my email address here?</summary>

Yes, under **Profile Information**, you can update the email address associated with your login.

</details>

<details>

<summary>What is the primary contact information used for?</summary>

It is used to store and manage your business’s main point of contact for communication and preferences.

</details>

<details>

<summary>Can I change the language of the platform?</summary>

Yes, you can select your preferred platform language in the **Profile Information** section.

</details>

<details>

<summary>What industry options are available for company classification?</summary>

Options include **Finance & Banking**, **Food & Grocery**, **Education**, **Entertainment**, **Automotive**, and others.

</details>

If you still have some questions for our team, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.