Users & Teams Management

Give the gift of BotPenguin, make your team smarter. Manage them here.

Interactive Guide

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Guidance Video

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Teams Section

BotPenguin allows you to onboard your team members, enabling better collaboration and management of your chatbots and enhancing the overall experience for your end-users.

In this documentation, we’ll guide you through:

• How to Add More Team Members

• What Are Roles and How to Create New Roles

• How to Assign Leads to Your Team Members

The Teams section allows you to add other team members to your platform and manage their roles, departments, and working hours. This section is divided into four main parts:

Creating and Managing RolesCreating and Managing TeamsSetting Business HoursAdding Team Members