Setting Business Hours

This page contains all the necessary information regarding the "Business hours" section of teh BotPenguin.

Interactive Guide

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What is the Business Hours Section?

The Business Hours section allows you to define your organization’s official working schedule. This includes selecting business days, setting start and end times for each day, and optionally configuring night or multiple shifts.

Note: The "Business hours" feature is only accessible to users on the King Plan.

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Benefits of the Business Hours Section

1. Accurate Automation: Triggers and flows behave contextually based on working hours.

2. Shift Management: Supports both day and night shift operations.

3. Localized Time Zones: Aligns business logic to your regional time zone.

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Guidance Video

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How to Set up Business Hours

1. Click on the "Create Business Hours" button to set business hours.

1. Fill out the Name field and add a short description.

2. Select the time zone and the business days.

1. Choose the corresponding start and end times for each working day.

1. If there is a night shift or additional shift, click on the + icon to create a second shift.

1. Click Add Business Hours to save.