> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/~/changes/483/introduction.md).

# Introduction

Complete documentation with all tricks and hacks to help you get started with BotPenguin

## :white\_check\_mark: Get Started with BotPenguin

BotPenguin is a SaaS-based chatbot builder software that automates business communication for you and gives plenty of benefits. 

We have built comprehensive documentation for you to quickly get started. BotPenguin Platform is primarily divided into the following sections. 

1. Home - Get started
2. Bots - To create, edit, manage, configure and integrate bots.
3. Inbox - To manage all customer interactions with the Bot.
4. Analytics - To measure and track the performance and efficiency of the bot.
5. Team- To manage your team.
6. Subscriptions- To manage your plan, billing, and invoices.
7. Profile, and other supporting modules. 
8. Chat Window - That's where your customer interacts

You can get detailed know-how by navigating to the below section.

{% content-ref url="/pages/nmcLKvjotzOFfnD77FRY" %}
[How BotPenguin works?](/~/changes/483/botpenguin-resource-centre/how-botpenguin-works.md)
{% endcontent-ref %}

{% content-ref url="/pages/60TyXMslTH1cIMKWXvB9" %}
[Platform Guidelines & Training](/~/changes/483/platform-guidelines-and-training/ai-agents-best-practices.md)
{% endcontent-ref %}

{% content-ref url="/pages/68OtnlsFwsYKjdYcapiU" %}
[Frequently asked questions (FAQs)](/~/changes/483/botpenguin-resource-centre/frequently-asked-questions-faqs.md)
{% endcontent-ref %}

{% content-ref url="/pages/6qALTlGsweONex242Yaz" %}
[Common Errors & Troubleshooting](/~/changes/483/botpenguin-resource-centre/common-errors-and-troubleshooting.md)
{% endcontent-ref %}

## :loudspeaker: Stay updated with BotPenguin

We have streamlined documentation for you to remain in sync with what's new happening on the BotPenguin. Whenever we will release anything, we will update you as well. Here are links that will help you to stay updated 

{% content-ref url="/pages/Rx7uyqEq6iJZoN1ZV2oB" %}
[What's New](/~/changes/483/platform-updates-and-info/whats-new.md)
{% endcontent-ref %}

{% content-ref url="/pages/0HqXlHSysUMVgwCjaajd" %}
[Release Updates](/~/changes/483/platform-updates-and-info/release-updates.md)
{% endcontent-ref %}

{% content-ref url="/pages/MyUbsD6Mpg8fN5bfVFBM" %}
[BotPenguin Roadmap](/~/changes/483/platform-updates-and-info/botpenguin-roadmap.md)
{% endcontent-ref %}

### Looking for a new feature

in case you have any feature, you can raise the feature request using the below link

{% content-ref url="/pages/Zp8QCbBav5JY6VVrCOLD" %}
[Feature Requests](/~/changes/483/platform-updates-and-info/feature-requests.md)
{% endcontent-ref %}

### Report a Bug

in case you have got any bugs.  Report us now, we will fix it ASAP

{% content-ref url="/pages/POgwIYszOKKYmFSWoX6l" %}
[Report a bug!](/~/changes/483/platform-updates-and-info/report-a-bug.md)
{% endcontent-ref %}

## :question: Got any questions?

If you have any questions, you can look into our repository of FAQs, most likely, you will find your answer here, If now, write us at <support@botpenguin.com>.

{% content-ref url="/pages/68OtnlsFwsYKjdYcapiU" %}
[Frequently asked questions (FAQs)](/~/changes/483/botpenguin-resource-centre/frequently-asked-questions-faqs.md)
{% endcontent-ref %}