> For the complete documentation index, see [llms.txt](https://help.botpenguin.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.botpenguin.com/~/changes/483/platform-guidelines-and-training/how-to-delete-a-whatsapp-bot.md).

# How to Delete a WhatsApp Bot

This section contains essential information and usage guidelines for deleting a WhatsApp number from a bot and making it available for use on standard WhatsApp or WhatsApp Business accounts.

Releasing a WhatsApp number allows you to remove it from an existing bot so that it can be reassigned to a standard WhatsApp account or a WhatsApp Business account. This ensures proper management of phone numbers and prevents conflicts when setting up new bots or accounts.

***

### Benefits of Releasing a WhatsApp Number

* Frees up a phone number for use on standard or business accounts.
* Prevents accidental conflicts between bot and personal WhatsApp usage.
* Ensures compliance with Meta’s phone number assignment policies.
* Allows seamless migration of a number between platforms.

***

### Step to Delete a WA Bot

1. Go to [business.facebook.com](https://business.facebook.com) and log in.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FZMLP7gJkfCs56qap3Jn7%2Fimage.png?alt=media&amp;token=7f532e63-055b-41b4-a254-c88f8dd02360" alt=""><figcaption></figcaption></figure>

2. Select the **business portfolio** in which the WhatsApp bot was created.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FMzcGMm6yGVHc1q9IgEds%2Fimage.png?alt=media&amp;token=a1ce1feb-fbc6-47a2-9524-26593734ab59" alt=""><figcaption></figcaption></figure>

3. Click on the business settings icon.
4. From the left-hand sidebar, select **“WhatsApp Accounts”** and choose the account linked to the bot.
5. Scroll to the bottom and click **“WhatsApp Manager”** to access the **Phone Numbers** section.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FPV8kDqwm1Gicjwh7EhXt%2Fimage.png?alt=media&amp;token=d65608f3-3de2-4227-bf63-12801ec0e7b1" alt=""><figcaption></figcaption></figure>

6. Identify the number to release and click **“Delete”**. If prompted, provide a reason and confirm deletion.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2F5B97jjIMQ3jdzb1jtaeA%2Fimage.png?alt=media&amp;token=90d590d1-486d-4e04-9197-290f4af4240f" alt=""><figcaption></figcaption></figure>

7. Wait approximately **5 minutes**, then refresh the page to confirm the number has been removed from Meta.
8. Go to BotPenguin and delete the WhatsApp bot associated with the number.

<figure><img src="https://1745791824-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FAPDb8cKQtGlIAfgHjcsQ%2Fuploads%2FqbbN3PTo2vqaGdFjw25h%2Fimage.png?alt=media&amp;token=1da96dbc-8412-4f0e-aeba-2ec34bcad7ed" alt=""><figcaption></figcaption></figure>

9. The number is now free and can be used on a standard WhatsApp account or WhatsApp Business account.

***

### FAQs

<details>

<summary>Can I release multiple numbers at once?</summary>

Yes, you can delete many numbers simultaneously

</details>

<details>

<summary>How long should I wait after deleting the number before using it elsewhere?</summary>

Wait at least 5 minutes and refresh the page to confirm the deletion before using it on another account.

</details>

<details>

<summary>Will deleting the number affect existing bot data?</summary>

Deleting the number does not delete the bot data itself, but the bot must be deleted separately on BotPenguin to fully release the number.

</details>

<details>

<summary>Can I reuse the number on any WhatsApp account?</summary>

Yes, after following these steps, the number can be used on a standard WhatsApp account or WhatsApp Business account.

</details>

<details>

<summary>What if deletion fails or the number still shows as active?</summary>

Ensure proper administrative access on Business Manager, then retry. Contact <support@botpenguin.com> if the issue persists.

</details>

***

If everything is correct and you are still unable to move forward, write to us at <support@botpenguin.com>. We will respond back within 48 business hours.