BotPenguin Resource Centre
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  • 🏠Introduction
  • 📒BotPenguin Resource Centre
    • 🏃‍♂️How BotPenguin works?
      • Onboarding
      • Create new chatbot
        • Website Chatbot
        • Landing Page Chatbot
        • WhatsApp Chatbot
        • Instagram Chatbot
        • Facebook Chatbot
        • Telegram Chatbot
        • Microsoft Teams Bot
        • Make Your Live Chat Chatbot
      • Edit Your Chat Flow
        • Multiple flows(Redirect component)
        • Components In Chatflow
          • Request Information
          • Send Information
          • Trigger Actions
        • Email Validation
      • Pre-Built Chatbot Templates
      • Train Your AI Chatbot
        • Website
        • File Upload
        • Google Sheets
        • FAQs
        • Unanswered Questions
        • Other Sources
      • Install your Chatbot
        • Install your Website Chatbot
        • Install Website Chatbot on Custom Build Website
        • Install Website Bot on WordPress
        • Install Website Chatbot on Wix
        • Install Website Chatbot on Squarespace
        • Widget Installation
      • Automation
        • Widget
        • WhatsApp Template Setup
        • WhatsApp Catalog Setup
        • WhatsApp Flows (Forms) Setup
        • WhatsApp Broadcast Setup
        • WhatsApp Drip Campaigns Setup
        • Facebook Auto-Reply Feature
        • Instagram Auto-Replies
        • Instagram Automation
          • Instagram Broadcast
      • Bot Settings
        • Website Chatbot Settings
          • Design
            • Customize Landing Page Bot
          • General
          • Alerts
          • Triggers
          • User Access
          • Chat Window
            • Transfer Chat to WhatsApp Functionality
          • AI settings
            • Configuring Chatbot Scenarios
        • WhatApp Chatbot Settings
          • General
          • Triggers
          • Alerts
          • API Key
          • WhatsApp Profile
          • AI settings
            • Configuring Chatbot Scenarios
        • Telegram Chatbot Settings
          • General
          • Telegram Profile
          • AI settings
        • Instagram Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Facebook Chatbot Settings
          • General
          • AI settings
            • Configuring Chatbot Scenarios
        • Chatbot Persona
        • Creating Custom Instructions
        • How to configure and use AI Assistants
      • 3rd Party Apps Integrations
        • ChatGPT
        • BotPenguin Integrations
          • Integrate BotPenguin with Acuity Scheduling
          • Integrate BotPenguin with Microsoft Teams
          • Integrate BotPenguin with WooCommerce
          • Integrate BotPenguin with Autopilot
          • Integrate BotPenguin with Firmao CRM
          • Integrate BotPenguin with Capsule CRM
          • Integrate BotPenguin with Facebook Pixels
          • Integrate BotPenguin with Elevio CRM
          • Integrate BotPenguin with Close CRM
          • Integrate BotPenguin with CalendarHero CRM
          • Integrate BotPenguin with Extraaedge CRM
          • Integrate BotPenguin with Infobip CRM
          • Integrate BotPenguin with Google Sheets
          • Integrate BotPenguin with Google Calendar
          • Integrate BotPenguin with Google Task
          • Integrate BotPenguin with HelpShift CRM
          • Integrate BotPenguin with Zendesk CRM
          • Integrate BotPenguin with LeadSquared CRM
          • Integrate BotPenguin with Zoho Desk
          • Integrate BotPenguin with SupportBee CRM
          • Integrate BotPenguin with Wealthbox CRM
          • Integrate BotPenguin with Brevo (formally SendInBlue)
          • Integrate BotPenguin with Apptivo CRM
          • Integrate BotPenguin with Freshdesk CRM
          • Integrate BotPenguin with Help Desk CRM
          • Integrate BotPenguin with Helpcrunch CRM
          • Integrate BotPenguin with Jira CRM
          • Integrate BotPenguin with KarmaCRM
          • Integrate BotPenguin with LiveAgent CRM
          • Integrate BotPenguin with NetHunt CRM
          • Integrate BotPenguin with Plivo CRM
          • Integrate BotPenguin with Recurly CRM
          • Integrate BotPenguin with Shipway CRM
          • Integrate BotPenguin with TeamGate CRM
          • Integrate BotPenguin with Zoho Projects
          • Integrate BotPenguin with Zoho CRM
          • Integrate BotPenguin with Google Drive
          • Integrate BotPenguin with Agile CRM
          • Integrate BotPenguin with Pipedrive
          • Integrate BotPenguin with Drip CRM
          • Integrate BotPenguin with GetResponse
          • Integrate BotPenguin with Groove
          • Integrate BotPenguin with Helpdocs
          • Integrate BotPenguin with Bitrix24
          • Integrate BotPenguin with Freshworks CRM
          • Integrate BotPenguin with Insightly CRM
          • Integrate BotPenguin with Nimble CRM
          • Integrate BotPenguin with Nutshell CRM:-
          • Integrate BotPenguin with OntraPort CRM
          • Integrate BotPenguin with HubSpot
          • Integrate BotPenguin with WebHoper
          • Integrate BotPenguin with EngageBay
          • Integrate BotPenguin with FrontApp
          • Integrate BotPenguin with Copper CRM
          • Integrate BotPenguin with Salesflare
          • Integrate BotPenguin with No CRM
          • Integrate BotPenguin with Helprace
          • Integrate BotPenguin with Flowlu
          • Integrate BotPenguin with Pipeline
          • Integrate BotPenguin with Zingtree
          • Integrate BotPenguin with Salesforce CRM:-
          • Integrate BotPenguin with Chakra CRM:-
          • Integrate BotPenguin with SimplyBook:-
          • Integrate BotPenguin with Gitbook
          • Integrate BotPenguin with GoHigh Level
          • Integrate BotPenguin with Voxloud
          • Integrate BotPenguin with ViaSocket
          • Integrate BotPenguin with Twilio
          • Integrate BotPenguin with Shopify
          • Integrate BotPenguin with Razorpay
          • Integrate BotPenguin with Pabbly
          • Integrate BotPenguin with Outlook
          • Integrate BotPenguin with OnPipeline
          • Integrate BotPenguin with Notion
          • Integrate BotPenguin with MoEngage
          • Integrate BotPenguin with Kylas CRM
          • Integrate BotPenguin with Google Analytics
          • Integrate BotPenguin with FirstPromoter
          • Integrate Botpenguin with Google Contacts
          • Integrate Botpenguin with Zoho CRM
          • Integrate BotPenguin with Zapier
          • Integrate BotPenguin with Make.com
      • Inbox
        • Chats window
        • Orders
        • Contacts
        • Groups
        • Real-Time Customer Interaction
        • Importing WhatsApp Contacts
        • Creating Segments
        • Using Tags
      • Analytics
      • Teams
        • Departments
        • Business hours
        • Team
        • Role
        • Using Teams in Chatflow
      • Settings
        • Custom Attribute
        • Tags
        • Custom Status
        • Quick Replies
        • Custom Tabs
      • My Account
        • Account
        • Password
      • Subscription & Plans (Legacy Version)
      • Subscription & Plans (Latest Version)
    • ❓Frequently asked questions (FAQs)
      • Onboarding FAQs
      • Edit your chat flow
      • Bot Installation FAQs
      • Inbox FAQs
      • Profile, Team & Notifications FAQs
      • Analytics FAQs
      • Chat Flow FAQs
      • Bot Settings FAQs
      • WhatsApp FAQs
      • Subscription FAQs
      • Product Update FAQs
      • ChatGPT FAQs
    • 🛠️Common Errors & Troubleshooting
  • 📖Platform Guidelines & Training
    • 👩‍💻WhatsApp Cloud API by Meta
      • ⚙️Setting Up Your Facebook Business Manager
      • 💰Meta Conversation Pricing for WhatsApp Cloud API
      • 👧Update WhatsApp Bot Profile
      • ✅Getting a Blue Tick(previously Green Tick) on WhatsApp
    • 🔑WhatsApp Bot Creation with Manual Onboarding
      • ✅Prerequisites for WhatsApp Bots
      • 🔤Create a Meta App
      • ✔️Register & Verify your WhatsApp Number
      • 🔗Subscribe WA webhook with BotPenguin
      • 💳Update WA account Payment Method
      • 🦸‍♀️Assign System User to WhatsApp Account
      • 📃Getting all the necessary details from Meta Developer Dashboard
    • ⚙️WhatsApp Bot Creation with Automated onboarding
    • 🐧Migration Of Whatsapp Account from other platforms to BotPenguin.
    • ♻️Reconnect Whatsapp Bot
    • 🔏Recovering Your Restricted Meta Account
    • 💡Must know-how of BotPenguin
      • 🔤Manage & Use Custom Attributes
      • 🖥️Call external APIs in your chat flows
      • 👨‍💼Manging team roles & Users
      • 🪄Unlock BotPenguin AI
      • 🕵️‍♂️Support Agent guide
      • 📨Send WhatsApp notifications using the BotPenguin APIs
      • Chatbot User Authentication
  • ⚡Platform Updates & Info
    • 🔥What's New
    • 🐞Report a bug!
    • 🗒️Feature Requests
    • 🐧BotPenguin Roadmap
    • 🤝Connect With Us
  • 🛠️API References
    • 📄Contacts & Chats APIs
      • Get All Contacts
      • Getting Groups/Segments
      • Add WhatsApp Contact
      • Delete WhatsApp Contact
      • Website Contacts & Meta Data
    • 📄WhatsApp Cloud API
      • GET Templates List
      • POST WhatsApp Template Message
      • POST Send Message API
  • 🤝Partner Documentation
    • 🐧BotPenguin Partner Onboarding
      • Signup as a BotPenguin Partner
      • Setup your Pricing Plans
      • Connect to your Domain
      • Setup 3rd Party Integrations
        • Setup AWS SES Account
        • Setup Google reCAPTCHA
        • Setup ChatGPT Account
        • Setup Zoho Integrations
        • Setup Google OAuth App
        • Setup RazorPay Account
        • Setup Stripe Account
        • Setup Facebook App for WhatsApp & Facebook Bots
          • Create Facebook Login for Business Configuration
          • Meta System User Token
      • Setup your pricing plans (Legacy Version)
      • Setup your Pricing Plans (Latest Version)
    • 🙋‍♂️Partner FAQs
      • Onboarding
      • Affiliate Partner
      • Implementation Partner
      • Whitelabel Partner
      • WhatsApp Whitelabel Partner
      • Add-ons FAQs
      • Subscription FAQs
      • LTD FAQs
    • 📔Partner API References
      • Setting up environment
      • Get Customer
      • Create Customer
      • Update Customer
      • Delete Customer
      • Get Customer API Token
      • Get Team Members (Custom Users)
      • Get Custom User (Team Member) Token
      • Embedding the BotPenguin Inbox in 3rd Party Apps
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On this page
  • Release 3.4.6
  • Release 3.4.5
  • Release 3.4.4
  • Release 3.4.3

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  1. Platform Updates & Info
  2. Release Updates

January '24 Releases

This Page contains the information of the releases 3.4.3-3.4.6 of BotPenguin

Last updated 1 year ago

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Release 3.4.6

Release Summary

Tested on: 29 January 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 120.0.6099.234 (Official Build) (arm64)

✅ Partner Automated Onboarding

Automated onboarding refers to the process of streamlining and automating the steps involved in bringing new partners or users onto a platform. Now new URL has been added for any new partner onboarding ( White-Labeled or Reseller) now they can go to for account creation.

  • This will remove the manual process of creating any White-Labeled or Reseller account.

  • Video Link:

  • Help Link:

✅ MS Teams

  • A New Platform for Bot Creation has been added in BotPenguin now our customers are also able to add Bots for MS Teams.

  • Ability to train the bot with the AI Capabilities

  • Ability to to access inbox

  • Ability to access setting related to the bot.

✅ Zoho Commerce Integration

  • A new integration has been added for BotPenguin WhatsApp Bot which helps users to capture leads and contact information, allowing for follow-up marketing campaigns or personalized communication.

  • The customer should be able to initiate templates for the end user for different statuses of their order.

✅ Bugs and Other UI Enhancements

  • After Google integration, the data from lead was not going to the Google Sheets, is now fixed.

  • During chat interactions, the templates with embedded web links experienced a functionality issue where they became unresponsive and failed to progress forward as expected.

  • Previously, users encountered difficulties with the BotPenguin Bot Canvas, which was not opening as expected, is now fixed.

  • Previously, users encountered errors related to ChatGPT messages from the backend, impacting the functionality of the system.

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Release 3.4.5

Release Summary

Tested on: 19 January 2024 Operating System (Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 120.0.6099.216 (Official Build) (arm64)

✅ Pabbly Integration for All Platforms Bots ( BotPenguin Customers only )

  • We are giving Pabbly Integration for all types of bots (for BotPenguin Customers only )

  • Pabbly Integration can be used to automate the transfer of data between different platforms, ensuring that information is synchronized in real time.

  • Pabbly Integration can be used to streamline the process of capturing leads.

✅ Dynamic ChatGPT keys

  • We have implemented a toggle button for the Super Administrator, empowering them to activate or deactivate ChatGPT functionality for any White Label (WL) Agency as needed.

  • White Label Agencies now have the capability to seamlessly integrate their proprietary ChatGPT keys through the Configuration tab. This empowers their users to access ChatGPT components for free messaging functionalities.

Note: If ChatGPT is off for the agency then for that Agency customer ChatGPT component and AI Setting will be hidden.

✅ FB & WA meta Oauth whitelabel configuration

The Super Administrator now possesses the capability to grant access to any White Label (WL) Agency for the activation of Facebook bots and creation of WhatsApp functionalities directly from the meta. Within the agency details section, we have implemented two toggle buttons, allowing the Super Administrator to enable or disable these features for a specific agency at their discretion.

✅ Bugs and Other UI Enhancements

  • Navigation bar enhancements for reducing unwanted API hits.

  • Bot Image on inbox chat changed.

  • Unified number check enhancement for Phone number field; for this we have updated phone number validation checking plugin.

  • Proactive E-mail notifications to users when their AI bot's consumption reaches 90% and 100% usage thresholds.

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Release 3.4.4

Release Summary

Tested on: 12 January 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 120.0.6099.216 (Official Build) (arm64)

✅ Block WhatsApp User

In this update, BotPenguin users should able to subscribe or unsubscribe any of their WhatsApp contacts, and for unsubscribed contacts Drips, Broadcasts, Templates, and Messages will not be initiated.

✅ Custom Integration Delete Feature

Added delete button from which user should be able to delete custom Integration of any bot.

✅ ChatGPT Integration Setting for Knowledge Base and General Response

BotPenguin has enhanced the setting for the ChatGPT component for Customers now they can choose which type of response should the end customer get from the bot that is using chatGPT.

We are giving 2 types of settings and you will find this setting under the ChatGPT Integrations section.

1. Knowledge Base

2. General

When the user selects Knowledge Base then the response will come from the documents, website URL, or FAQs which were added by the customer and when the user selects the General then the response comes from ChatGPT.

✅ Bugs and Other UI Enhancements

  • Users experienced difficulties with the integration between Pipe Drive and platform, specifically with leads not being transferred as expected. It is now fixed and live.

  • Users encountered difficulties with the integration between CalendarHero and platform, specifically with leads not being transferred as expected. It is now fixed and live.

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Release 3.4.3

Release Summary

Tested on: 5 January 2024 Operating System(Stable Version) - macOS - Ventura 13.2.1 (22D68) Browser: Chrome - Version 120.0.6099.129 (Official Build) (arm64)

✅ Added Albanian, Swedish, and Chinese Language

We've expanded language support by adding Albanian, Swedish, and Chinese to our platform, enabling you to create chatbots in multiple languages.

✅ Langchain Integration

=> Replaced text-davinci-003 model with gpt3.5-turbo model in Greeting, and Acknowledgement replies

  • This upgrade ensures a smoother and more engaging conversational experience, leveraging the enhanced capabilities of the latest model to provide users with even more dynamic and context-aware interactions in greeting and acknowledgment scenarios.

✅ Go-High Level Integration for WhatsApp and Website Bot

BotPenguin aims to offer a versatile and adaptable solution that can cater to the diverse needs of businesses across different industries. Users can choose the integrations that align with their specific requirements, creating a customized and effective chatbot strategy.

✅ Bugs and Other UI Enhancements

Fixed issues with language changes not being applied correctly in Spanish and Portuguese versions of the platform.

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https://start.botpenguin.com/sign-up
https://drive.google.com/drive/folders/19KilDEeSwU5Bz05t5e1SU6O4tWiYwUxF?usp=drive_link
https://help.botpenguin.com/partner-documentation/botpenguin-partner-onboarding/signup-as-a-botpenguin-partner