September'24 Release
This Page contains the information of the releases of BotPenguin
Release 3.8.0
Release Summary Date: September 28, 2024
✅ Platform Enhancements and Customer Success Resolutions
Active/Inactive Customer Listing: In the Agency Panel of BotPenguin and WhiteLabel, you can now view inactive customers. A new button allows you to send a verification link to the customer’s registered email for reactivation.
Screen Instability Fix: The issue causing screen instability (also known as the "dancing screen") has been resolved for a smoother user experience.
Improved Chatflow Header UI: The user interface for editing Chatflow headers has been updated and improved for better usability.
New Settings Tab: A new "Settings" tab has been added, consolidating the Custom Attributes, Tags, and Custom Status tabs for easier navigation.
Subscription Addon Fixes: Issues related to subscription addon dates and auto-renewals have been resolved, ensuring seamless subscription management.
Razorpay Mandate Update: For Root Agency users, the default Razorpay settings have been updated to no longer require mandates for new users initiating payments. This simplifies the payment process.
WhatsApp Catalog Feature: A WhatsApp Catalog tab has been added under the WhatsApp Automation section, allowing customers to manage catalog permissions with their WhatsApp token.
Messenger v2 Update: Now, in Messenger v2, if live chat is active and the page is refreshed, the chat flow will no longer restart, maintaining the ongoing conversation.
Stripe Card Management: A new button on the Billing Details page allows users to easily remove or detach an integrated Stripe card for added convenience.
API Logs UI Update: The API Logs section has been updated with a new user interface, providing clearer views of both API requests and responses for better monitoring and troubleshooting.
Release 3.7.9
Release Summary Date: September 20, 2024
✅ Platform Enhancements and Customer Success Resolutions
Mobile Script Update: The "Ele URL" for mobile scripts has been updated and is now live.
Phone Number Button Fix: The issue with the template button not working for phone numbers has been fixed.
Web Chatbot Document Link Fix: Static links appearing in the web chatbot for documents have been fixed, and the document icon is now properly visible.
Meta API Upgrade: The Meta API has been upgraded to version 16 for better integration and performance.
Subscription v2 Improvement: A new customer ID will now be generated for customers without an existing ID in the database.
WhatsApp Weblink Fix: The issue with the WhatsApp Weblink component not being visible in the inbox has been resolved.
Custom Domain Button Fix: The "Connect" button for custom domains is now clickable and functional.
Addon Cart Text Update: Text updates for the Addon Cart have been implemented.
Acuity Error Fix: The Acuity console error has been resolved, improving functionality.
Plan Downgrade Fix: The issue preventing plan downgrades without a payment gateway has been addressed.
Carousel Template Quick Reply Fixes: Quick reply button issues in the carousel template have been fixed and are now live.
Phone Call Feature Added: You can now make calls directly by clicking on a contact’s phone number.
Release 3.7.8
Release Summary Date: September 14, 2024
✅Platform Enhancements and Customer Success Resolutions:
Appointment Scheduling Fixes:
Resolved issues with appointments integration and the simple calendar not working for future dates.
AI Consumption Email Alerts:
The issue with AI consumption email alerts not triggering correctly has been fixed.
Messenger v2 Appointment Handler:
The add-on for the Appointment Handler in Messenger v2 has been successfully deployed.
Inbox Enhancements:
Improvements have been made to quick replies and message content to enhance the overall user experience in the inbox.
MS Teams Fix:
The issue with Peter’s MS Teams integration has been resolved and successfully deployed to the live environment.
Dynamic Live Chat Configuration:
A new feature allows customers to configure the expiry time for live chat requests, giving more control over live chat interactions.
Analytics Accuracy Fix:
The issue with bot-wise analytics not displaying monthly and weekly data correctly has been resolved.
New WhatsApp Form Feature:
A new form component has been added to the WhatsApp Bot, enabling more flexibility in creating forms for WhatsApp interactions.
Release 3.7.7
Release Summary Date: September 6, 2024
✅ Platform Enhancements and Customer Success Resolutions
First Promoter Script: A new first promoter script has been added to BotPenguin for enhanced functionality.
Razorpay Subscription Renewal Bug: The bug related to handling Razorpay renewal webhooks has been resolved.
Instagram Login Fix: The issue with Instagram login configuration has been fixed and is now live.
Broadcast Count Issue: An incorrect count and details issue with broadcasts has been fixed.
AI Assistant API Updates: Updated AI Assistant APIs are now live for better performance.
Instagram Flow Issue: The flow not working for Instagram has been fixed.
Messenger RTL Configurations: Right-to-left (RTL) support for Messenger is now live for Arabic language users.
Tooltip Fix for AI Sessions: A fix for missing tooltips in AI sessions and analytics dropdowns has been implemented.
Chinese Language Support: Chinese has been added to the platform’s supported languages.
WhatsApp Profile Issue: The issue where the same WhatsApp ID had a different phone number has been resolved.
Zapier Enabled for Client: Zapier integration has been enabled for a specific client.
WhatsApp Template Fix: The issue with the WhatsApp template CTA trigger modal has been fixed.
Inbox Image Preview Fix: The image preview issue in the Inbox has been resolved.
Simply Book Slots Issue: Fixed an issue where slots were not showing or working for SimplyBook.me appointments.
HubSpot Triggers for Subscription Tracking: Triggers to track the user’s subscription lifecycle have been added for HubSpot integration.
UI Fixes: Resolved errors on the Home and Invoice pages.
Notification Sound Issue: Fixed an issue with notification sounds not working properly.
Google Sheets Integration: Issues with Google Sheets integration have been resolved.
WhatsApp Template Flow Fix: A WhatsApp template CTA flow indexing issue has been fixed.
Inbox Media Enhancements: Enhancements for handling image previews in the Inbox have been added.
Demo Banner: A demo banner has been added for BotPenguin customer accounts.
Payment Reminder Carousel: A UI enhancement has been added, introducing a payment reminder carousel in BotPenguin.
Landing Page Issues: Resolved issues with the landing page, now live.
Weekly Emails for Free Customers: Free customers will now receive weekly emails, and the feature is live.
Chat Window Preview Fix: The chat window preview issue on the install section of the dashboard has been resolved.
Internal Subscription Emails: Added internal emails for the Sales team regarding subscription migrations.
Daily KPI Emails Enhancement: Enhanced daily KPI emails to include message consumption details.
Super Admin Fixes: Super admin issues have been resolved and are now live.
Analytics Issue Fix: Analytics-related issues have been fixed.
Forgot Password Link Expiration: The forgot password link now expires, enhancing security.
Unified Customer Profile: A unified customer profile feature is now live.
✅ Subscription and Billing Enhancements
Invoice Page Improvements: Added clickable customer email and a "Cancel Invoice" button to the invoice page. Invoice statuses are now marked as "CANCELLED," and an email will be triggered to both the partner panel owner and the customer.
Plan & Add-ons: Added the ability to configure plan visibility for partners and customers. Only partners or specific customers can now see certain plans.
Phone Number Field for Billing Details: A phone number field has been added to billing details and will be updated automatically. If not available, users will be prompted for a phone number when downloading an invoice.
Subscription Fixes: Several issues regarding subscription plans and payment gateways have been resolved in this release.
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