How to Create an AI Agent

This guide walks you through the step-by-step process of creating a custom AI Agent within the BotPenguin platform.

What are AI Agents?

AI Agents in BotPenguin are designed to perform specific tasks, automate user interactions, and integrate seamlessly with your workflows. Creating your own AI Agent gives you complete control over the agent’s tone, capability, and the logic it follows—making your automation more intelligent, personalized, and scalable.

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How to Create an AI Agent?

• Go to BotPenguin and log in to your account.

• To Create an AI Agent, click on the "Create Bot" button on the top left, followed by the "Agent" button on the dropdown.

• Click the Create Agent on the video screen.

• Select Build from Scratch when prompted to choose how you want to proceed, then click on Next to move to the configuration screen.

• Alternatively, click on the "View All Templates" to view all the templates of the AI Agent's

• On the "Setup Agent Instructions" screen, enter the core instructions of the AI Agent. for best practices of the how to setup your agent's work and behavior, see the best practices HERE.

  • Enter clear sentences defining your agent's purpose. Example: “Help users schedule meetings in Google Calendar.”

• Finally, click on Create Agent to complete the process and make the AI Agent!

Congratulations! You have successfully created your first AI Agent!

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If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.