WhatsApp Chatflow Components

This section contains essential information and usage guidelines for creating and managing WhatsApp-specific chatflow components inside BotPenguin.

Interactive Guide

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What is WhatsApp Chatflow:

WhatsApp Chatflow Components are specialized building blocks used to design structured conversations for WhatsApp bots.

These components allow you to:

• Automate responses and guide user interactions.

• Capture user data such as name, email, or phone number.

• Process payments directly via WhatsApp.

• Integrate external services like Google Sheets to fetch or store data dynamically.

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Benefits of WA Chatflow Components:

• 🎯 Automate user interactions for faster responses.

• 🟢 Capture and manage leads directly from WhatsApp.

• 🔄 Integrate with external systems such as Google Sheets for dynamic data handling.

• 💳 Enable secure WhatsApp payments using built-in payment components.

• ⚡ Reduce manual follow-ups by guiding users with structured flows.

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WA Chatflow Components:

Below are the two key components available under WhatsApp Chatflow. Click on each to explore its usage, step-by-step configuration, benefits, and FAQs.

WA Payment Page:

Allows users to make payments directly via WhatsApp and supports payments using multiple gateways.

Getting Information Using Google Sheets:

Fetch or store user data in Google Sheets directly from WhatsApp. Add, update and delete accordingly.

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5. FAQs

What are WhatsApp Chatflow Components?

They are specialized components for designing structured conversation flows in WhatsApp bots, including payments, data capture, and integrations.

Can I collect user data via WhatsApp?

Yes, components like forms, multiple choice, and Google Sheets integration allow automated data collection.

Can I accept payments through WhatsApp?

Yes, the **WA Payment Component** enables secure payments directly within the chatflow.

How do I integrate Google Sheets?

Use the **Google Sheets Component** to read/write data by mapping WhatsApp responses to spreadsheet columns.

Can WhatsApp flows be tested before going live?

Yes, click the **“Test Flow”** tab to simulate conversations and validate all components.

Can I connect multiple components in one flow?

Yes, you can connect any number of components using **Line Connectors** to create complex conversations.

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If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.