Get Custom User (Team Member) Token

This page contains the information on the API to get the access token of the team user's.

This endpoint generates a permanent token for a specified user based on their email and user type.

Request URL

https://api.v7.botpenguin.com/ext/get-user-token

Request Method

GET

Request Headers

Header	Value
Authorization	Bearer [Your Access Token]
authtype	Key

Request Parameters

Parameter	Description	Type	Required	Allowed Values
email	Email address of the user	string	Yes
type	Type of user	string	Yes	AGENT, CUSTOM_USER, CUSTOMER

Allowed values for the Type query parameter

AGENT: For team users with default agent role

CUSTOM_USER: For team members with a custom role

CUSTOMER: For the main customer role

Sample Request

curl --location 'https://api.v7.botpenguin.com/ext/get-user-token?email=[Team member's Email]&type=CUSTOM_USER' \
--header 'Authorization: Bearer [Your Access Token]' \
--header 'authtype: Key'

Sample Response

{
    "success": true,
    "message": "",
    "data": {
        "permanentToken": {
            "key": "[Agent's Token]",
            "active": true
        }
    },
    "code": 200
}

Response Attributes

Attribute	Description
success	Indicates if the request was successful.
message	Additional information or error message.
data	Object containing the permanent token.
code	HTTP status code of the response.

Data Attributes

Attribute	Description
permanentToken	Object containing the permanent token details.
key	The generated permanent token key.
active	Flag indicating if the token is active.

Note:

• Make sure to replace [Your Access Token] with your actual access token.

• Mask confidential details such as access tokens before sharing or storing this documentation.