Install Agent

What is this?

The Install Agent section allows you to publish your AI Agent to the desired communication channels. Whether it’s a public-facing website, an internal app, or a messaging platform, this section provides the scripts, instructions, and integration options to go live effortlessly.

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Why is it beneficial?

• Multi-platform support: Deploy across web, mobile, and messaging platforms

• Code & no-code options: Use scripts, URLs, or onboarding tools based on technical comfort

• Developer collaboration: Share code directly or contact support for setup

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How to configure it

1. Log in to https://app.botpenguin.com/.

2. Navigate to Agents from the sidebar, select your agent, and open the Install Agent section.

3. On the Choose the Channel page, pick one of the five available deployment methods:

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1. Website

• Select Website, then click Next.

• Choose your platform: Custom Built, WordPress, Shopify, Wix, Squarespace, or Not Sure.

• Copy the provided Agent Installation Script using the Copy button.

• Paste the script into your website's HTML.

• Enter the website URL where the agent will be installed and click Verify.

• If needed, enter a developer email to send installation instructions or click Ask BotPenguin Support Team to get assistance via WhatsApp.

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2. Landing Page

• Select Landing Page, then click Next.

• Click Test to preview your agent's landing page.

• Or, copy the Landing Page URL and share it wherever you want your chatbot to be accessed.

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3. WhatsApp

• Select WhatsApp, then click Next.

• Ensure all prerequisites are met:

  • Registered business

  • Valid website

  • Valid payment method

  • Compliant use case (per WhatsApp Commerce Policy)

  • Phone number with no active WhatsApp account

• Click Proceed for onboarding.

• Choose to:

  • Continue with Facebook for automated onboarding

  • Connect WhatsApp Number using your API key

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4. Embed in Mobile App

• Select Embed in Mobile App, then click Next.

• Choose your platform: iOS, Android, React Native, or Others.

• Copy the code snippet and embed it in the HTML view of the selected platform.

• Optionally, send it to a developer via email or ask BotPenguin’s Support Team for integration help.

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5. iFrame Code

• Select iFrame Code, then click Next.

• Copy the embed code and paste it into any HTML section where you want the chatbot displayed.

• You can also email the code to a developer or request help from BotPenguin Support.

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Need Help?

If your agent doesn’t show up after installation or you encounter code-related issues, contact us at [email protected] or reach out directly via the WhatsApp Support option. We typically respond within 48 business hours.