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Install your Website Chatbot

Kudos on making the chatbot, now, make it live.

Interactive Guide:

What is Website Chatbot Deployment?

Website Chatbot Deployment in BotPenguin allows you to integrate your chatbot directly into your website. Once deployed, the chatbot can assist visitors, answer queries, collect leads, and provide support in real time, making your website more interactive and user-friendly.

Benefits of Deploying Your Website Chatbot

  • Engage visitors instantly: Start conversations with website users in real time.

  • Generate leads efficiently: Capture user details automatically during interactions.

  • Provide 24/7 support: Ensure visitors get help even when your team is offline.

  • Boost conversions: Guide users through products or services directly in chat.

  • Simplify management: One integration handles all website interactions seamlessly.

Guidance Video

What does Deploying a Chatbot Mean?

Deploying a chatbot on a website means making your chatbot live and available on your site, so customers can interact with it directly. This process involves adding the chatbot to your website, enabling it to assist visitors, answer questions, and provide support in real time.

Your chatbot will be live on your website like this:-

Prerequsites

Before you begin installing your chatbot, ensure you have completed the following steps:

  • Create Your Website Chatbot: Ensure that your chatbot is fully developed and tested.

  • Complete the "Edit Your Chat Flow" Section: Make sure you have configured your chatbot's conversation flow to handle customer interactions effectively.

Once these prerequisites are met, you can proceed with the installation of your chatbot.

Steps to Install Your Website Chatbot

  1. To manage all your chatbots, you first need to visit the BotPenguin Dashboard: https://app.botpenguin.com/home

  2. To manage your bot, select it from the left sidebar.

  1. Now click on “Install Your Chatbot.”

  1. You can select the platform where you need to deploy your chatbot.

  2. Click on “It’s Custom Built” to install your chatbot on your website.

  • Website Chatbot: The chatbot is embedded and active on the website interface.

  • Landing Page Bot: The chatbot is embedded and active on the landing page interface.

  • Mobile App Chatbot: The chatbot is embedded and active on the mobile app interface.

Test Your Code

  1. To see how your chatbot will function and appear on your website and landing page, click on the "Test" button and select whether you want to test the Website or Landing Page bot.

  1. Now let’s move ahead with the installing part.

  1. You will see 3 sections:

  • Get Chatbot Installation code: From this section, you can directly copy the script code for your chatbot.

  • Share Installation code: Installation code will be sent directly to your development team via email.

  • Ask BotPenguin Support: Our team will assist you in installing your chatbot.

  1. Copy the provided snippet and enter your website URL for verification. Then, click “Verify” to complete the process.

  2. Find the HTML file such as the header and paste the code that you copied inside the body tag.

  1. Paste the code inside the body tag, then save and deploy your updated code.

FAQs for Website Chatbot Deployment

Do I need coding knowledge to install the chatbot?

Basic understanding of how to paste code into your website is helpful, but BotPenguin is compatible with most CMS platforms and website builders without coding.

Can I install multiple chatbots on one website?

No, it’s recommended to install only one chatbot per website to avoid conflicts and overlapping messages.

Does the chatbot work on mobile devices?

Yes, the BotPenguin website chatbot is fully responsive and works on desktop, tablet, and mobile screens.

Can I remove or update the chatbot later?

Yes. Simply remove or replace the embed code in your website HTML. Updates from the dashboard will reflect automatically if the code remains.

How do I troubleshoot if the chatbot doesn’t appear?

Check that the code is correctly pasted, clear your browser cache, and ensure there are no script-blocking plugins. Contact [email protected] if issues persist.

Can I install the chatbot on a custom-built website, WordPress, Wix, or SquareSpace?

Yes, BotPenguin provides platform-specific instructions for each: custom HTML embed for custom websites, plugin or code embed for WordPress, Custom Code section for Wix, and Code Injection for Squarespace.

Will the chatbot automatically update after installation?

Yes, any updates you make to the chatbot on the BotPenguin dashboard will reflect on your website automatically, as long as the embed code remains in place.

If everything is correct and you are still unable to move forward, write to us at [email protected]. We will respond back within 48 business hours.

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