Account

Interactive Guide

What is the Account Section

The Account section in BotPenguin allows you to manage and update your personal details, contact preferences, and company information—all from a single dashboard. This section is structured for clarity and control, helping users keep their profiles, business contacts, and organizational details accurate and up to date. Whether you're customizing your profile or updating your company’s industry classification, the Account section keeps your data organized and ready for platform use.

Benefits of the Account Section

• Centralized Information: Update all key account-related details in one place.

• Business Profile Management: Ensure your business contacts and branding are always current.

• Company Insights Alignment: Tailor your company information to match platform features with your industry and scale.

Guidance Video

How to use the Accounts Section on BotPenguin

1. Log in to Your BotPenguin Account Visit app.botpenguin.com and log in using your registered credentials.

2. Navigate to the Sidebar On the left-hand sidebar, scroll down and click on "More", located just beneath the Help Center.

3. Access My Account From the expanded menu, click on "My Account". By default, the Account tab will open first.

1. Edit Profile Information In the first card labeled Profile Information, you can update your profile picture, name, email address, connected phone number, and select your preferred platform language. After making the changes, click Submit to save them.

1. Edit Primary Contact Information The second card is titled Primary Contact Information. Here, enter or update the primary contact name, business title, business email address, and business phone number. Once complete, click Submit to save your updates.

1. Configure Company Information The third card is Company Information. In this section, you can modify your company name, select your industry from options like Finance, Education, Food, Automotive, etc., choose your company size from the dropdown (e.g., 1–10, 10–100, 100–1000+), and enter your company website. After updating, click Submit to finalize the changes.

FAQ's

If you still have some questions for our team, write to us at [email protected]. We will respond back within 48 business hours.