Password

This page contains all the necessary information regarding the passwords section in BotPenguin

Interactive Guide

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What is the Password Section?

The Password section in your BotPenguin dashboard allows you to manage and update your account password securely. This section is part of the My Account settings and ensures that only you have control over your account credentials. It also provides the option to cancel any changes or delete your account, if needed.

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Benefits of the Password Section

• Secure Account Access: Regularly updating your password helps protect your account from unauthorized access.

• Full Control: You decide when and how to change your password directly from the dashboard.

• Quick Edits: Change your password in just a few clicks without any external support.

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Guidence Video

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Steps to Change the Password of your BotPenguin Account

1. Log into your BotPenguin Account

2. Once logged in, locate the left-hand sidebar. Scroll to the bottom and click on the "More" option found below the Help Center section.

1. In the expanded More section, click on "My Account", which appears just above the Logout option.

2. Inside the My Account section, you will see two tabs at the top. Click on the second tab labeled "Password".

1. On the Password screen, first enter your current password. Then, type in your new password, followed by confirming the new password. After verifying the details, click on “Update” to save your new password.

2. If you decide not to proceed, you can click “Cancel” to discard the changes. Alternatively, you will also find the option to Delete Your Account at the bottom of the page if you wish to permanently remove your profile.

Congratulations! You have just used the "Password" section of the accounts section.

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FAQ's

Where can I find the password change option in my BotPenguin dashboard?

You can find it under More → My Account → Password tab on the left-hand sidebar.

What if I forget my current password?

If you are logged out and forget your password, use the "Forgot Password" link on the login page to reset it.

Can I cancel the password update?

Yes, simply click the "Cancel" button before submitting the form to discard any changes.

What happens if the new password and confirm password fields don’t match?

You will see an error message. Ensure both fields match exactly before submitting.

Can I change my password from the mobile version of BotPenguin?

Yes, the steps are the same across desktop and mobile versions.

If you still have some questions for our team, write to us at [email protected]. We will respond back within 48 business hours.