Custom Tabs

This page contains a detailed guide on the meaning and creation of custom tabs for all King plan users.

What are Custom Tabs?

The “tabs” currently present in BotPenguin refer to the tabs on the left-hand sidebar of the main BotPenguin dashboard. These include tabs such as Home, Bots, Inbox, Analytics, etc, and they help users in traversing the BotPenguin platform, utilizing all the available features through a super-easy navigation sidebar.

The new “Custom Tabs” feature is designed to enhance platform functionality by allowing customers to add and connect their own websites as tabs within BotPenguin. This enables a more personalized workspace, streamlining workflows and improving efficiency. This document provides a step-by-step guide on how to create and utilize “Custom Tabs.”

Steps to Create Custom Tabs:

1. Login to your BotPenguin Dashboard, and open the collapsible menu on the left-hand sidebar.

2. Click on the “More” tab, which will open up the Collapsible menu.

3. Click on “Settings” to open settings.

Opening More-> Settings

1. Click on the “Custom Tabs” option on the top navigation bar, and the following screen should open up.

Clicking on Custom Tabs

1. Click on “Create Custom Tab”, and enter all the details for the creation of the tab. The details include:

   1. Tab Name: The name to be displayed on the sidebar.

   2. Tab URL: Valid URL that the tab will redirect to when clicked.

   3. Select Tab Icon: Select the icon the tab should showcase on the sidebar.

   4. Tab Location: Select the location of the tab:

      1. Main Menu: Alongside tabs like Home, Bots, Inbox, etc.

      2. Under Collapsible Menu: Under the “More” section of the sidebar, alongside Settings, Developers, etc.

Filling in required details

1. Click on “Create Custom Tab” to finish the construction of the custom tab. The tab will appear on the sidebar, and will open the previously entered URL upon clicking.

Confirming Tab via "Create Custom Tab"

1. Upon the creation of the tab, it will appear in a table format on the “Custom Tabs” dashboard.

   1. Click on the toggle to enable/disable the Status of the tab.

   2. Edit and delete the tab using the icons available under Actions.

Table View

Still Not Working? Let’s Troubleshoot!

If your custom tab isn’t appearing or functioning correctly, here are some possible reasons:

• Incorrect Details: Ensure the tab name, URL, and icon are correctly entered.

• Invalid URL: Check if the provided URL is accessible and properly formatted.

• Plan Restriction: Custom Tabs are available only for King Plan users—upgrade if needed.

If everything is correct and you are still unable to move forward, write to us at [e-mail]. We will respond back within 48 business hours.